Past Meeting Assets

July 25, 2019 - 09:00 AM - 03:00 PM
Take away new ideas for optimizing contact center workforce management efficiency and effectiveness by comparing strategies and practices with other UWEBC member companies.

Find out more about the Contact Center Workforce Management SIG here.
May 23, 2019 - 09:00 AM - 03:00 PM
Take away new ideas for optimizing contact center workforce management efficiency and effectiveness by comparing strategies and practices with other UWEBC member companies.

Find out more about the Contact Center Workforce Management SIG here.
February 14, 2019 - 09:00 AM - 03:00 PM
Take away new ideas for optimizing contact center workforce management efficiency and effectiveness by comparing strategies and practices with other UWEBC member companies.

Find out more about the Contact Center Workforce Management SIG here.
November 29, 2018 - 09:00 AM - 03:00 PM
Take away new ideas for optimizing contact center workforce management efficiency and effectiveness by comparing strategies and practices with other UWEBC member companies.

Find out more about the Contact Center Workforce Management SIG here.
August 23, 2018 - 09:00 AM - 03:00 PM
Take away new ideas for optimizing contact center workforce management efficiency and effectiveness by comparing strategies and practices with other UWEBC member companies.

Find out more about the Contact Center Workforce Management SIG here.
June 07, 2018 - 09:00 AM - 03:00 PM
Take away new ideas for optimizing contact center workforce management efficiency and effectiveness by comparing strategies and practices with other UWEBC member companies.

Find out more about the Contact Center Workforce Management SIG here.
February 07, 2018 - 09:00 AM - 03:00 PM
Meet fellow participants in the group, learn how other organizations have structured their workforce management functions and contribute your ideas for topics to be discussed at future sessions.
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