Event Calendar

Upcoming Events

Date Title Focus Area Peer Group
09/09/25 Marketing Peer Group Hybrid Event - Optimizing Performance: Creating a Flexible, Data-Driven Marketing Strategy Marketing Focus Area Marketing Event Details
09/11/25 Agile IT Special Interest Group: Agile 2.0 for AI Innovation - Agile 2.0 for AI Innovation: Adapting Frameworks for Rapid Learning and Responsible Delivery Technology Focus Area T / Agile IT Special Interest Group Event Details
09/16/25 Logistics and Distribution Peer Group (in-person event) - Freight Cost, Capacity and Scenario Planning Supply Chain Management Focus Area Logistics and Distribution Event Details
10/16/25 Customer Service - Contact Center Quality Monitoring Special Interest Group Customer Service Focus Area CS / Contact Center Quality Monitoring Special Interest Group Event Details
10/17/25 HR Executives Group - Executive Roundtable on Current and Emerging HR Issues Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
10/21/25 Innovation Management Interest Group - Innovation Management, First Things First: Prioritizing Improvement Efforts Innovation Management Focus Area Innovation Management Interest Group Event Details
10/23/25 Marketing Peer Group Hybrid Event - Customer Experience Transformation: Embedding CX into Every Stage of Your Marketing Strategy Marketing Focus Area Marketing Event Details
10/28/25 Procurement Peer Group - Supplier Health and Risk Management Supply Chain Management Focus Area Procurement Event Details
10/30/25 Customer Service - Contact Center Workforce Management Special Interest Group Customer Service Focus Area CS / Contact Center Workforce Management Special Interest Group Event Details
11/06/25 Leadership and Change Management Interest Group - From Clear as Mud to Crystal Clear: Communicating in Times of Change Leadership, Change Management, and Strategy Activation Focus Area Leadership and Change Management Interest Group Event Details
11/11/25 Customer Service Peer Group Hybrid Event - Stepping Confidently into the Future: CX Innovation Strategies to Chart a New Course Customer Service Focus Area Customer Service Event Details
11/13/25 Product Management Special Interest Group - Connected and Intelligent Products Marketing Focus Area MKG / Product Management Special Interest Group Event Details
11/14/25 HR Executives Group - Dynamic Talent Management: Harnessing Skills Data for Workforce Agility and Growth Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
11/18/25 Sales and Operations Planning Special Interest Group - Topic To Be Announced Soon Supply Chain Management Focus Area SCM / Sales and Operations Planning Special Interest Group Event Details
11/19/25 Technology Peer Group Hybrid Event - Tech Trends 2026 Technology Focus Area Technology Event Details
12/02/25 Future of Contact Centers Special Interest Group - Topic To Be Announced Soon Customer Service Focus Area CS / Future of Contact Centers Special Interest Group Event Details
12/04/25 Data and Analytics Interest Group - Data & Analytics and AI: Navigating Common Dilemmas Data and Analytics Focus Area Data and Analytics Interest Group Event Details
12/10/25 AI Special Interest Group - Topic To Be Announced Soon Technology Focus Area T / AI Special Interest Group Event Details
12/17/25 Supply Chain Peer Group - Sustainability: ESG Priorities for a Robust Supply Chain Supply Chain Management Focus Area Supply Chain Management Event Details