11/07/24 |
Future of Contact Centers Special Interest Group - AI in Employee Training: Learning to be Better Humans from Technology
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Customer Service Focus Area |
CS / Future of Contact Centers Special Interest Group |
Event
Details
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11/12/24 |
Procurement Peer Group - Nearshoring, Re-shoring, and Friend-shoring Strategies
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Supply Chain Management Focus Area |
Procurement |
Event
Details
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11/14/24 |
Special Interest Group - Contact Center Workforce Management
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Customer Service Focus Area |
CS / Contact Center Workforce Management Special Interest Group |
Event
Details
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11/19/24 |
Agile Methodology Hybrid Event - Agile Synergy: Integrating People, Processes, and Technology for Organizational Resilience
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Agile Methodology Focus Area |
Agile Methodology Interest Group |
Event
Details
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11/21/24 |
Product Management Special Interest Group - Connected and Intelligent Products
|
Marketing Focus Area |
MKG / Product Management Special Interest Group |
Event
Details
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12/05/24 |
Information Technology Peer Group Hybrid Event - Tech Trends 2025
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Information Technology Focus Area |
Information Technology |
Event
Details
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12/10/24 |
Data & Analytics Interest Group - Building a Data-Savvy Workforce: Assessing and Addressing Skill Gaps in Our Teams
|
Data and Analytics Focus Area |
Data and Analytics Interest Group |
Event
Details
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02/20/25 |
Customer Service Peer Group Hybrid Event - Committing to Quality: Strong Customer Service Operations
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Customer Service Focus Area |
Customer Service |
Event
Details
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