Event Calendar

Upcoming Events

Date Title Focus Area Peer Group
12/10/24 Data & Analytics Interest Group - Building a Data-Savvy Workforce: Assessing and Addressing Skill Gaps in Our Teams Data and Analytics Focus Area Data and Analytics Interest Group Event Details
01/23/25 Technology Peer Group - Unleashing the Future: Hyperautomation Meets Agentic AI for Intelligent Transformation Information Technology Focus Area Information Technology Event Details
01/28/25 Leadership and Change Management Interest Group - Avoiding Change Fatigue: Keeping Sight of Humans with Ongoing Change Leadership, Change Management, and Strategy Activation Focus Area Leadership and Change Management Interest Group Event Details
01/30/25 Lead Generation and Sales Special Interest Group - Lead Generation and Sales Marketing Focus Area MKG / Lead Generation and Sales Special Interest Group Event Details
02/04/25 Supply Chain Peer Group - Supply Chain Resilience and Agility Supply Chain Management Focus Area Supply Chain Management Event Details
02/11/25 Data and Analytics Interest Group - Metrics That Matter: Letting Purpose Focus Analytics Data and Analytics Focus Area Data and Analytics Interest Group Event Details
02/14/25 HR Executives Group - Executive Roundtable on Current and Emerging HR Issues Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
02/20/25 Customer Service Peer Group Hybrid Event - Committing to Quality: Strong Customer Service Operations Customer Service Focus Area Customer Service Event Details
02/27/25 Marketing Peer Group Hybrid Event - Customer Journey Mapping: Creating Seamless Experiences in B2B and B2C Marketing Focus Area Marketing Event Details
03/04/25 Procurement Peer Group - Negotiating with Suppliers Supply Chain Management Focus Area Procurement Event Details
03/12/25 Technology Peer Group - Redefining Security: Zero Trust Strategies for Reputation & Risk Management Information Technology Focus Area Information Technology Event Details
03/20/25 Future of Contact Centers Special Interest Group - Topic To Be Announced Soon Customer Service Focus Area CS / Future of Contact Centers Special Interest Group Event Details
03/21/25 HR Executives Group - Building Future-Ready Leadership: Manager and Leader Development Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
04/08/25 Supply Chain Peer Group Hybrid Event - Supply Chain Career Development: Invest in People Supply Chain Management Focus Area Supply Chain Management Event Details
04/11/25 HR Executives Group - Executive Roundtable on Current and Emerging HR Issues Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
04/16/25 Technology Peer Group - Unified Modernization: Harnessing Hybrid Cloud for Business Transformation Information Technology Focus Area Information Technology Event Details
04/24/25 Lead Generation and Sales Special Interest Group - Lead Generation and Sales Marketing Focus Area MKG / Lead Generation and Sales Special Interest Group Event Details
05/13/25 Innovation Management Interest Group Hybrid Event - Open Innovation: Collaborating Beyond Organizational Boundaries Innovation Management Focus Area Innovation Management Interest Group Event Details
05/16/25 HR Executives Group - HR Technology and Digital Transformation: Navigating New Tools Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
05/22/25 Customer Service Peer Group Hybrid Event - Focus on the Basics: Clear Communication and Expectations to Build Trust Customer Service Focus Area Customer Service Event Details
05/29/25 Marketing Peer Group Hybrid Event - Customer Experience Transformation: Embedding CX into Every Stage of Your Marketing Strategy Marketing Focus Area Marketing Event Details
06/03/25 Leadership and Change Management Interest Group - More than Authority: Emotional Intelligence in Leadership Leadership, Change Management, and Strategy Activation Focus Area Leadership and Change Management Interest Group Event Details
06/05/25 Supply Chain Peer Group Hybrid Event - Digital Transformation in Supply Chain Supply Chain Management Focus Area Supply Chain Management Event Details
06/12/25 Contact Center Quality Monitoring - Special Interest Group Customer Service Focus Area CS / Contact Center Quality Monitoring Special Interest Group Event Details
06/26/25 Contact Center Workforce Management - Special Interest Group Customer Service Focus Area CS / Contact Center Workforce Management Special Interest Group Event Details
07/10/25 Product Management Special Interest Group - Connected and Intelligent Products Marketing Focus Area MKG / Product Management Special Interest Group Event Details
07/16/25 Innovation Management Special Interest Group - Empowered to Fail: Creating a Culture of Innovation Innovation Management Focus Area Innovation Management Interest Group Event Details
07/17/25 Future of Contact Centers Special Interest Group - Topic To Be Announced Soon Customer Service Focus Area CS / Future of Contact Centers Special Interest Group Event Details
07/22/25 Logistics and Distribution Peer Group - Warehouse Automation Supply Chain Management Focus Area Logistics and Distribution Event Details
08/05/25 Data and Analytics Special Interest Group Hybrid Event - ROI at the Speed of Business: Making Better Decisions Faster Data and Analytics Focus Area Data and Analytics Interest Group Event Details
08/12/25 Trade Compliance Special Interest Group - Topic To Be Announced Soon Supply Chain Management Focus Area SCM / Trade Compliance Special Interest Group Event Details
08/14/25 Lead Generation and Sales Special Interest Group - Lead Generation and Sales Marketing Focus Area MKG / Lead Generation and Sales Special Interest Group Event Details
08/15/25 HR Executives Group - Executive Roundtable on Current and Emerging HR Issues Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
08/20/25 Technology Peer Group - AI Governance: Ensuring Responsible and Ethical AI Use Information Technology Focus Area Information Technology Event Details
08/21/25 Customer Service Peer Group Hybrid Event - Starting at the Source: Building Strong Employee Connections w/ Customer Care Teams Customer Service Focus Area Customer Service Event Details
09/09/25 Marketing Peer Group Hybrid Event - Optimizing Performance: Creating a Flexible, Data-Driven Marketing Strategy Marketing Focus Area Marketing Event Details
09/10/25 Agile IT Special Interest Group - Topic To Be Announced Soon Information Technology Focus Area IT / Agile IT Special Interest Group Event Details
10/14/25 HR Executives Group - Executive Roundtable on Current and Emerging HR Issues Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
10/16/25 Contact Center Quality Monitoring - Special Interest Group Customer Service Focus Area CS / Contact Center Quality Monitoring Special Interest Group Event Details
10/21/25 Innovation Management Special Interest Group - Innovation Management, First Things First: Prioritizing Improvement Efforts Innovation Management Focus Area Innovation Management Interest Group Event Details
10/28/25 Procurement Peer Group - Supplier Health and Risk Management Supply Chain Management Focus Area Procurement Event Details
10/30/25 Contact Center Workforce Management - Special Interest Group Customer Service Focus Area CS / Contact Center Workforce Management Special Interest Group Event Details
11/06/25 Leadership and Change Management Interest Group - From Clear as Mud to Crystal Clear: Communicating in Times of Change Leadership, Change Management, and Strategy Activation Focus Area Leadership and Change Management Interest Group Event Details
11/11/25 Customer Service Peer Group Hybrid Event - Stepping Confidently into the Future: CX Innovation Strategies to Chart a New Course Customer Service Focus Area Customer Service Event Details
11/13/25 Product Management Special Interest Group - Connected and Intelligent Products Marketing Focus Area MKG / Product Management Special Interest Group Event Details
11/14/25 HR Executives Group - Dynamic Talent Management: Harnessing Skills Data for Workforce Agility and Growth Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
11/18/25 Sales and Operations Planning Special Interest Group - Topic To Be Announced Soon Supply Chain Management Focus Area SCM / Sales and Operations Planning Special Interest Group Event Details
12/02/25 Future of Contact Centers Special Interest Group - Topic To Be Announced Soon Customer Service Focus Area CS / Future of Contact Centers Special Interest Group Event Details
12/04/25 Data and Analytics Interest Group - Data & Analytics and AI: Navigating Common Dilemmas Data and Analytics Focus Area Data and Analytics Interest Group Event Details