| 10/17/24 |
Contact Center Quality Monitoring - Special Interest Group
|
Customer Service Focus Area |
CS / Contact Center Quality Monitoring Special Interest Group |
Event
Details
|
| 10/21/24 |
Experience Management Virtual Boot Camp - Experience Management Boot Camp
|
Other Forums / Events |
Experience Management Boot Camp |
Event
Details
|
| 10/24/24 |
Sales and Operations Planning Special Interest Group - S&OP Timely Topics
|
Supply Chain Management Focus Area |
SCM / Sales and Operations Planning Special Interest Group |
Event
Details
|
| 10/29/24 |
Pilot Event - Lead Generation and Sales
|
Other Forums / Events |
Special Events |
Event
Details
|
| 11/01/24 |
HR Executives Group - Designing a Human-Centric Employee Value Proposition
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
| 11/07/24 |
Future of Contact Centers Special Interest Group - AI in Employee Training: Learning to be Better Humans from Technology
|
Customer Service Focus Area |
CS / Future of Contact Centers Special Interest Group |
Event
Details
|
| 11/12/24 |
Procurement Peer Group - Nearshoring, Re-shoring, and Friend-shoring Strategies
|
Supply Chain Management Focus Area |
Procurement |
Event
Details
|
| 11/14/24 |
Special Interest Group - Contact Center Workforce Management
|
Customer Service Focus Area |
CS / Contact Center Workforce Management Special Interest Group |
Event
Details
|
| 11/19/24 |
Agile Methodology Hybrid Event - Agile Synergy: Integrating People, Processes, and Technology for Organizational Resilience
|
Agile Methodology Focus Area |
Agile Methodology Interest Group |
Event
Details
|
| 11/21/24 |
Product Management Special Interest Group - Connected and Intelligent Products
|
Marketing Focus Area |
MKG / Product Management Special Interest Group |
Event
Details
|
| 12/05/24 |
Information Technology Peer Group Hybrid Event - Tech Trends 2025
|
Information Technology Focus Area |
Information Technology |
Event
Details
|
| 12/10/24 |
Data & Analytics Interest Group - Building a Data-Savvy Workforce: Assessing and Addressing Skill Gaps in Our Teams
|
Data and Analytics Focus Area |
Data and Analytics Interest Group |
Event
Details
|
| 02/20/25 |
Customer Service Peer Group Hybrid Event - Committing to Quality: Strong Customer Service Operations
|
Customer Service Focus Area |
Customer Service |
Event
Details
|