Past Events

Date Title Focus Area Peer Group
04/09/24 Reinventing Trade Compliance - Trade Compliance Special Interest Group (in-person event) Supply Chain Management Focus Area SCM / Trade Compliance Special Interest Group Event Details
04/05/24 Executive Roundtable on Current and Emerging HR Issues - HR Executives Group Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
04/04/24 Evolving Leadership in Times of Change - Leadership, Change Management, and Strategy Activation Interest Group Leadership, Change Management, and Strategy Activation Focus Area Leadership, Change Management, and Strategy Activation Interest Group Event Details
04/02/24 Special Interest Group - Contact Center Workforce Management Customer Service Focus Area CS / Contact Center Workforce Management Special Interest Group Event Details
03/21/24 Building User-Centric Products: Strategies for Deep User Engagement and Satisfaction - Product Management Special Interest Group Marketing Focus Area MKG / Product Management Special Interest Group Event Details
03/20/24 Continuous Threat Exposure Management - Information Technology Peer Group Information Technology Focus Area Information Technology Event Details
03/14/24 Generative AI in Text Channels: Co-Pilots, Chatbots and more! - Future of Contact Centers Special Interest Group Customer Service Focus Area CS / Future of Contact Centers Special Interest Group Event Details
03/12/24 How UWEBC Members are Integrating and Garnering Value of Generative AI Today - Data & Analytics Interest Group Hybrid Event Data and Analytics Focus Area Data and Analytics Interest Group Event Details
03/08/24 Fostering a Resilient Organizational Culture in Hybrid Work Environments - HR Executives Group Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
03/05/24 Strategies to Improve End-to-End Freight Visibility - Logistics and Distribution Peer Group Supply Chain Management Focus Area Logistics and Distribution Event Details
02/29/24 Harmonizing Agile and DevOps: Accelerating Software Delivery in Tech Teams - Agile IT Special Interest Group Information Technology Focus Area IT / Agile IT Special Interest Group Event Details
02/23/24 Exploring Synthetic Data in Predictive Analytics - Predictive Analytics Special Interest Group Information Technology Focus Area IT / Predictive Analytics Special Interest Group Event Details
02/22/24 The Voice of Customer Program in a Post-survey Age: How to Listen When No One is Talking - Customer Service Peer Group Hybrid Event Customer Service Focus Area Customer Service Event Details
02/20/24 Managing Supplier Lead-Times - Procurement Peer Group Supply Chain Management Focus Area Procurement Event Details
02/15/24 Customer-Centric Marketing: Strategies to Enhance Engagement, Foster Loyalty, and Drive Retention - Marketing Peer Group Hybrid Event Marketing Focus Area Marketing Event Details
02/13/24 Agile Tools for Cross-Functional Collaboration: Enhancing Visibility and Efficiency - Agile Methodology Agile Methodology Focus Area Agile Methodology Interest Group Event Details
02/08/24 Special Interest Group - Contact Center Quality Monitoring Customer Service Focus Area CS / Contact Center Quality Monitoring Special Interest Group Event Details
02/02/24 Executive Roundtable on Current and Emerging HR Issues - HR Executives Group Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
01/26/24 Building a Culture of Change Management and Strategy Activation in Your Organization - Leadership, Change Management, and Strategy Activation Interest Group Leadership, Change Management, and Strategy Activation Focus Area Leadership, Change Management, and Strategy Activation Interest Group Event Details
01/25/24 Harnessing Emerging Technologies for Business Innovation - IT Peer Group Information Technology Focus Area Information Technology Event Details
12/13/23 Addressing Misaligned Stakeholder Expectations: Harmonizing Visions for Product Success! - Product Management Special Interest Group Virtual Meeting Marketing Focus Area MKG / Product Management Special Interest Group Event Details
12/12/23 AI in Supply Chain - Supply Chain Peer Group Virtual Meeting Supply Chain Management Focus Area Supply Chain Management Event Details
12/07/23 Tech Horizons 2024: Actionable Trends for Tomorrow, Today! - Information Technology Peer Group Hybrid Meeting Information Technology Focus Area Information Technology Event Details
11/21/23 S&OP: What Does Success Look Like? - Sales & Operations Planning Special Interest Group Virtual Meeting Supply Chain Management Focus Area SCM / Sales and Operations Planning Special Interest Group Event Details
11/14/23 Digital Transformation for the Technology Leader Boot Camp - Digital Transformation for the Technology Leader Boot Camp Other Forums / Events Digital Transformation for the Technolgy Leader Boot Camp Event Details
11/10/23 Executive Roundtable on Current and Emerging HR Issues - Human Resources Executives Group Virtual Meeting Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
11/09/23 Contact Center Workforce Management - Special Interest Group Virtual Meeting Customer Service Focus Area CS / Contact Center Workforce Management Special Interest Group Event Details
11/08/23 Strategies to Reduce Customer Effort and Increase First Contact Resolution - Customer Service Peer Group Hybrid Meeting Customer Service Focus Area Customer Service Event Details
10/27/23 Trade Compliance pop-up event: AD/CVD petition and impact - Trade Compliance Special Interest Group Virtual Meeting Supply Chain Management Focus Area SCM / Trade Compliance Special Interest Group Event Details
10/26/23 Large Language Models: ChatGPT in Customer Care - Future of Contact Centers Special Interest Group Meeting Customer Service Focus Area CS / Future of Contact Centers Special Interest Group Event Details
10/19/23 Contact Center Quality Monitoring - Special Interest Group Virtual Meeting Customer Service Focus Area CS / Contact Center Quality Monitoring Special Interest Group Event Details
10/03/23 Human Resources Track Presentations and Videos - 2023 Business Best Practices & Emerging Technologies Conference Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
10/03/23 2023 Business Best Practices & Emerging Technologies Conference - UWEBC Annual Conference Annual Conference Annual Conference Event Details
09/19/23 Predictive Analytics & ROI Modeling Boot Camp - Predictive Analytics & ROI Modeling Boot Camp Other Forums / Events Predictive Analytics & ROI Modeling Boot Camp Event Details
09/15/23 Executive Roundtable on Current and Emerging HR Issues - Human Resources Executives Group Virtual Meeting Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
09/14/23 Cloud Economics Mastery: Leveraging Cloud's Speed, Flexibility, and Scale for Business Growth - Information Technology Peer Group Virtual Meeting Information Technology Focus Area Information Technology Event Details
09/13/23 Transportation Industry Update: Capacity, Pricing, and Discussing the Future - Logistics and Distribution Peer Group Meeting (in-person event) Supply Chain Management Focus Area Logistics and Distribution Event Details
09/07/23 Securing Generative AI - Predictive Analytics Special Interest Group Virtual Meeting Information Technology Focus Area IT / Predictive Analytics Special Interest Group Event Details
08/29/23 Best Practices for Leadership in an Agile Organization - Agile IT Special Interest Group Meeting Information Technology Focus Area IT / Agile IT Special Interest Group Event Details
08/23/23 Learn and Apply Essential XM Principles to Help Your Business Thrive - Experience Management Boot Camp Other Forums / Events Experience Management Boot Camp Event Details
08/16/23 Selling the C-Suite: Evolving Sourcing's Role from Cost Cutter to Revenue Driver - Procurement Peer Group Virtual Meeting Supply Chain Management Focus Area Procurement Event Details
08/10/23 Approaches to Developing Leadership Skills in Frontline Supervisors and Managers - Customer Service Peer Group Hybrid Meeting Customer Service Focus Area Customer Service Event Details
07/27/23 Canada Changes and other Timely Topics - Trade Compliance Special Interest Group Meeting Supply Chain Management Focus Area SCM / Trade Compliance Special Interest Group Event Details
07/20/23 Contact Center Workforce Management - Special Interest Group Virtual Meeting Customer Service Focus Area CS / Contact Center Workforce Management Special Interest Group Event Details
07/18/23 Leveraging Sustainability in Tech to Drive Efficiency and Cost Savings - Information Technology Peer Group Virtual Meeting Information Technology Focus Area Information Technology Event Details
07/13/23 Sentiment Analysis: Catching Feelings - Future of Contact Centers Special Interest Group Virtual Meeting Customer Service Focus Area CS / Future of Contact Centers Special Interest Group Event Details
06/30/23 Contact Center Quality Monitoring - Special Interest Group Virtual Meeting Customer Service Focus Area CS / Contact Center Quality Monitoring Special Interest Group Event Details
06/27/23 Road Trip to Summerfest Tech - IT Peer Group Meeting Information Technology Focus Area Information Technology Event Details
06/16/23 ChatGPT and HR: A Primer for HR Executives - Human Resources Executives Group Virtual Meeting Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
06/12/23 Strategy Activation Boot Camp - Strategy Activation Boot Camp Other Forums / Events Strategy Activation Boot Camp Event Details
06/08/23 The Rise of Video Storytelling: How to Captivate Your Audience and Build Your Brand - Marketing Peer Group Hybrid Meeting Marketing Focus Area Marketing Event Details
06/06/23 Sales & Operations Planning - Kickoff Meeting - Sales & Operations Planning Special Interest Group Hybrid Meeting Supply Chain Management Focus Area SCM / Sales and Operations Planning Special Interest Group Event Details
05/25/23 Wisconsin Digital Symposium - Wisconsin Digital Symposium Digital Transformation Focus Area Digital Executives Event Details
05/22/23 Process Mining & Intelligent Automation Boot Camp - Process Mining & Intelligent Automation Boot Camp Other Forums / Events Process Mining & Intelligent Automation Boot Camp Event Details
05/18/23 Automating Customer Service Processes - Customer Service Peer Group Hybrid Meeting Customer Service Focus Area Customer Service Event Details
05/17/23 Supplier Health and Contingency Planning - Procurement Peer Group Virtual Meeting Supply Chain Management Focus Area Procurement Event Details
05/12/23 Executive Roundtable on Current and Emerging HR Issues - Human Resources Executives Group Virtual Meeting Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
05/04/23 Contact Center Workforce Management - Special Interest Group Virtual Meeting Customer Service Focus Area CS / Contact Center Workforce Management Special Interest Group Event Details
04/27/23 Understanding the New AI and Data Science Landscape - Information Technology Peer Group Hybrid Meeting Information Technology Focus Area Information Technology Event Details
04/18/23 Supply Chain Manager to Leader: Upskilling, Re-Skilling and Retention - Supply Chain Peer Group Hybrid Meeting Supply Chain Management Focus Area Supply Chain Management Event Details
04/14/23 Agent Assist: Hype or Necessity - The Future of Contact Centers Special Interest Group Virtual Meeting Customer Service Focus Area CS / Future of Contact Centers Special Interest Group Event Details
04/06/23 Contact Center Quality Monitoring - Special Interest Group Virtual Meeting Customer Service Focus Area CS / Contact Center Quality Monitoring Special Interest Group Event Details
04/04/23 Navigating the Internet of Things: How Product Managers Can Overcome the Challenges of Connected Products - Product Management Special Interest Group Virtual Meeting Marketing Focus Area MKG / Product Management Special Interest Group Event Details
03/16/23 Strategies to Combat the Tech Talent Shortage - Information Technology Peer Group Virtual Meeting Information Technology Focus Area Information Technology Event Details
03/10/23 Hybrid Work is Here to Stay: Focus on Future of Work, Culture, and Inclusion - Human Resources Executives Group Virtual Meeting Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
03/09/23 Lora Cecere on the Supply Chain Response and Metrics that Matter - Logistics and Distribution Peer Group Virtual Meeting Supply Chain Management Focus Area Logistics and Distribution Event Details
02/28/23 Leveraging Data Governance and Ethics to Promote Responsible Data Use - Predictive Analytics Special Interest Group Virtual Meeting Information Technology Focus Area IT / Predictive Analytics Special Interest Group Event Details
02/23/23 Strategies for Managing Change in Customer Care Organizations - Customer Service Peer Group Virtual Meeting Customer Service Focus Area Customer Service Event Details
02/15/23 Optimizing Value Stream Management for Agile - Agile IT Special Interest Group Virtual Meeting Information Technology Focus Area IT / Agile IT Special Interest Group Event Details
02/14/23 Trade Compliance Initiatives and Challenges - Trade Compliance Special Interest Group Meeting (in-person event) Supply Chain Management Focus Area SCM / Trade Compliance Special Interest Group Event Details
02/09/23 ChatGPT Workshop – A Hands-On Exploration for Marketers to Harness the Power of Generative AI - Marketing Peer Group Hybrid Meeting Marketing Focus Area Marketing Event Details
02/03/23 Executive Roundtable on Current and Emerging HR Issues - Human Resources Executives Group Virtual Meeting Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
02/02/23 Contact Center Workforce Management - Special Interest Group Virtual Meeting Customer Service Focus Area CS / Contact Center Workforce Management Special Interest Group Event Details
01/31/23 Building an Effective Enterprise Technology Roadmap - Information Technology Peer Group Virtual Meeting Information Technology Focus Area Information Technology Event Details
01/25/23 Supply Chain Transformation: Planning, Executing and Managing Change - Supply Chain Peer Group Virtual Meeting Supply Chain Management Focus Area Supply Chain Management Event Details
01/19/23 Omnichannel: What Will It Take to Turn This Goal Into a Reality? - Future of Contact Centers Special Interest Group Virtual Meeting Customer Service Focus Area CS / Future of Contact Centers Special Interest Group Event Details
01/13/23 Contact Center Quality Monitoring - Special Interest Group Virtual Meeting Customer Service Focus Area CS / Contact Center Quality Monitoring Special Interest Group Event Details
01/09/23 Experience Management Boot Camp - Experience Management Boot Camp Other Forums / Events Experience Management Boot Camp Event Details
12/14/22 Lightning Round: Top Supplier Questions of 2022 in 60 Minutes - Procurement Peer Group Virtual Meeting Supply Chain Management Focus Area Procurement Event Details
12/12/22 Process Mining & Intelligent Automation Boot Camp - Process Mining & Intelligent Automation Boot Camp Other Forums / Events Process Mining & Intelligent Automation Boot Camp Event Details
12/08/22 A Look Around the Corner: IT Trends for 2023 - Information Technology Peer Group Hybrid Meeting Information Technology Focus Area Information Technology Event Details
12/05/22 Digital Product Management Boot Camp - Digital Product Management Boot Camp Other Forums / Events Digital Product Management Boot Camp Event Details
11/29/22 Data Engineering for Predictive Analytics - Information Technology Peer Group Virtual Meeting Information Technology Focus Area Information Technology Event Details
11/18/22 Executive Roundtable on Current and Emerging HR Issues - Human Resources Executives Special Interest Group Virtual Meeting Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
11/17/22 Overcoming Product Management's Thorniest Communication Challenges - Product Management Special Interest Group Virtual Meeting Marketing Focus Area MKG / Product Management Special Interest Group Event Details
11/10/22 Approaches to Providing Proactive Service to Prevent Unnecessary Contacts and Improve Customer Engagement - Customer Service Peer Group Hybrid Meeting Customer Service Focus Area Customer Service Event Details
11/09/22 Looking Ahead: Upcoming Trade Compliance Initiatives and Focus Areas - Trade Compliance Special Interest Group Virtual Meeting Supply Chain Management Focus Area SCM / Trade Compliance Special Interest Group Event Details
11/03/22 Transportation Industry Update: Capacity, Pricing and Sustainability - Logistics and Distribution Peer Group Hybrid Meeting Supply Chain Management Focus Area Logistics and Distribution Event Details
10/21/22 The Success Delta - Crafting Cultures that Work in a Hybrid/WFA World - Human Resources Executives Special Interest Group Virtual Meeting Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
10/20/22 Special Interest Group, Pilot Session - Workforce Management in Customer Care Customer Service Focus Area CS / Contact Center Workforce Management Special Interest Group Event Details
10/18/22 The Secret to Agile Marketing to Achieve Marketing Excellence - Marketing Peer Group Hybrid Meeting Marketing Focus Area Marketing Event Details
10/13/22 Special Interest Group, Pilot Session - Customer Care in a B2B Environment Customer Service Focus Area COMPLETED: CS / B2B Customer Service Special Interest Group - Senior Leaders Forum Event Details
10/12/22 Cybersecurity Trends to Watch - Information Technology Peer Group Meeting Information Technology Focus Area Information Technology Event Details
10/11/22 Supplier Diversity - Procurement Peer Group Virtual Meeting Supply Chain Management Focus Area Procurement Event Details
10/06/22 Special Interest Group, Pilot Session - Contact Center Quality Monitoring Customer Service Focus Area Customer Service Event Details
09/20/22 2022 Business Best Practices & Emerging Technologies Conference - UWEBC Annual Conference Annual Conference Annual Conference Event Details
09/09/22 Special Interest Group, Pilot Session - The Future of Contact Centers Customer Service Focus Area Customer Service Event Details
08/30/22 Driving Prioritization through Strategic Themes and OKR's - Agile IT Special Interest Group Virtual Meeting Information Technology Focus Area IT / Agile IT Special Interest Group Event Details
08/25/22 Leading In Turbulent Times: Leadership Foundations Master Class - UWEBC Public Master Class Other Forums / Events Leadership Foundations Boot Camp Event Details
08/05/22 Executive Roundtable on Current and Emerging HR Issues - Human Resources Executives Special Interest Group Virtual Meeting Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
07/28/22 Developing, Incorporating and Evaluating the Effectiveness of CX Improvement Actions - Customer Experience Measurement and Action Planning Special Interest Group Virtual Meeting Customer Service Focus Area COMPLETED: CS / Customer Experience Measurement and Action Planning Special Interest Group Event Details
07/26/22 Collaboration Strategies to Advance Your Company's Trade Agenda - Trade Compliance Special Interest Group Meeting Supply Chain Management Focus Area SCM / Trade Compliance Special Interest Group Event Details
07/21/22 The first of its kind! - UWEBC Digital Symposium Digital Transformation Focus Area Digital Executives Event Details
07/14/22 Supply Chain Analytics - Information Technology and Supply Chain Peer Group Hybrid Meeting Supply Chain Management Focus Area Supply Chain Management Event Details
07/12/22 Leveraging Employee Ambassadors on Social Media - Marketing Peer Group Virtual Meeting Marketing Focus Area Marketing Event Details
06/29/22 Road Trip to Summerfest Tech - IT Peer Group Meeting Information Technology Focus Area Information Technology Event Details
06/23/22 Adopting a Product-Led Mindset - Product Management Special Interest Group Virtual Meeting Marketing Focus Area MKG / Product Management Special Interest Group Event Details
06/17/22 Intelligent Hiring: How to Recruit and Adapt in the Era of the Open World Workforce - Human Resources Executives Special Interest Group Virtual Meeting Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
06/16/22 Approaches to Onboarding and Training New Customer Care Team Members - Customer Service Peer Group Hybrid Meeting Customer Service Focus Area Customer Service Event Details
05/24/22 Hybrid Agile and Its Impact on Teams - Agile IT Special Interest Group Virtual Meeting Information Technology Focus Area IT / Agile IT Special Interest Group Event Details
05/18/22 Tools for CX Data Analysis & Distilling/Sharing Actionable Insights and Improvement Opportunities - Customer Experience Measurement and Action Planning Special Interest Group Virtual Meeting Customer Service Focus Area COMPLETED: CS / Customer Experience Measurement and Action Planning Special Interest Group Event Details
05/17/22 Upskilling Your Supply Chain Team to Solve Tomorrow's Problems - Logistics and Distribution Peer Group Virtual Meeting Supply Chain Management Focus Area Logistics and Distribution Event Details
05/06/22 Executive Roundtable on Current and Emerging HR Issues - Human Resources Executives Special Interest Group Virtual Meeting Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
05/02/22 Cybersecurity: A US Department of Defense Perspective for US Industries - Information Technology Peer Group Virtual Meeting Information Technology Focus Area Information Technology Event Details
04/28/22 Member Perspectives on Improving Website UX - Marketing Peer Group Hybrid Meeting Marketing Focus Area Marketing Event Details
04/26/22 The Future of Work: Strategies for Leading Remote and Hybrid Tech Teams - Information Technology Peer Group Hybrid Meeting Information Technology Focus Area Information Technology Event Details
04/21/22 Risk Mitigation Approaches and Strategies - Procurement Peer Group Virtual Meeting Supply Chain Management Focus Area Procurement Event Details
03/29/22 New in 2022: Suppliers, Trade Compliance Risks and More - Trade Compliance Special Interest Group Virtual Meeting Supply Chain Management Focus Area SCM / Trade Compliance Special Interest Group Event Details
03/17/22 Marketing in a Post-Cookie World: How to Prepare in 2022 - Marketing Peer Group Web Meeting Marketing Focus Area Marketing Event Details
03/15/22 DevOps Trends for 2022 - Information Technology Peer Group Web Meeting Information Technology Focus Area Information Technology Event Details
03/11/22 Impact of Omicron on Workplace, Health and Safety, and Travel Policies - Human Resources Executives Special Interest Group Web Meeting Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
03/10/22 Digital Self-Service Approaches & Practices to Reduce Assisted Contact Volume - Customer Service Peer Group Meeting Customer Service Focus Area Customer Service Event Details
03/08/22 Managing International Freight Volatility - Logistics and Distribution Peer Group Web Meeting Supply Chain Management Focus Area Logistics and Distribution Event Details
02/24/22 CX Data Analysis Methods & Techniques and Integrating CX Data from Multiple Sources for a Holistic View - Customer Experience Measurement and Action Planning Special Interest Group Web Meeting Customer Service Focus Area COMPLETED: CS / Customer Experience Measurement and Action Planning Special Interest Group Event Details
02/23/22 How Product Managers Can Increase Team Performance by Understanding Team Dimensions - Product Management Special Interest Group Web Meeting Marketing Focus Area MKG / Product Management Special Interest Group Event Details
02/22/22 Conflict: The Hidden Fuel for Your Agile Success - Agile IT Special Interest Group Web Meeting Information Technology Focus Area IT / Agile IT Special Interest Group Event Details
02/16/22 Top Indirect Procurement Priorities of 2022 - Indirect Procurement Special Interest Group Web Meeting Supply Chain Management Focus Area COMPLETED: SCM / Indirect Procurement Special Interest Group Event Details
02/04/22 Executive Roundtable on Current and Emerging HR Issues - Human Resources Executives Special Interest Group Web Meeting Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
01/27/22 Adapting Your Content Marketing Playbook for New Realities - Marketing Peer Group Web Meeting Marketing Focus Area Marketing Event Details
01/25/22 Innovation at Scale - Information Technology Peer Group Web Meeting Information Technology Focus Area Information Technology Event Details
01/20/22 Supply Chain Resilience: Approaches to Balancing Cost vs. Flow - Supply Chain Management Peer Group Web Meeting Supply Chain Management Focus Area Supply Chain Management Event Details
12/06/21 A Look Around the Corner: IT Trends for 2022 - A Look Around the Corner: IT Trends for 2022 Information Technology Focus Area Information Technology Event Details
12/01/21 Magic 8 Ball Answers to Your 2022 Questions -- Plus Ugly Sweater Contest - B2B Marketing Special Interest Group Web Meeting Marketing Focus Area COMPLETED: MKG / B2B Marketing Special Interest Group Event Details
11/18/21 A Product Roadmap is Not a Project Plan -- Is Your Organization Aligned on the Purpose of Product Roadmaps? - Product Management Special Interest Group Web Meeting Marketing Focus Area MKG / Product Management Special Interest Group Event Details
11/11/21 Improving Customer Care Employee Experience: How UWEBC Members Are Making Work Easier and More Enjoyable for Frontline Associates - Customer Service Peer Group Meeting Customer Service Focus Area Customer Service Event Details
11/10/21 Agile Culture Adoption - Agile IT Special Interest Group Information Technology Focus Area IT / Agile IT Special Interest Group Event Details
11/09/21 Marketing Sustainability -- How Far Do You Go? - Marketing Peer Group Web Meeting Marketing Focus Area Marketing Event Details
10/28/21 Lightning Round: Top Supplier Questions of 2021 in 60 Minutes - Procurement Peer Group Web Meeting Supply Chain Management Focus Area Procurement Event Details
10/26/21 Applying Technology to Grow Talent Intelligently - Human Resources Executives Special Interest Group Web Meeting Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
10/14/21 2021 Business Best Practices & Emerging Technologies Conference - 2021 Business Best Practices & Emerging Technologies Conference Annual Conference Annual Conference Event Details
09/29/21 The Future of Direct Mail & Print - B2B Marketing Special Interest Group Web Meeting Marketing Focus Area COMPLETED: MKG / B2B Marketing Special Interest Group Event Details
09/28/21 Transportation Outlook: Rates, Capacity and Market Strategies to Mitigate Cost - Logistics and Distribution Peer Group Web Meeting Supply Chain Management Focus Area Logistics and Distribution Event Details
09/23/21 Does Your Company Have a Platform Strategy? Perhaps it Should - Product Management Special Interest Group Web Meeting Marketing Focus Area MKG / Product Management Special Interest Group Event Details
09/22/21 Building and Maintaining a Composable E-Commerce Platform - Information Technology Peer Group Web Meeting Information Technology Focus Area Information Technology Event Details
09/16/21 Tapping Into Unstructured and Operational Data for CX Insights + CX Data Collection and Management Tools Used by Members - Customer Experience Measurement and Action Planning Special Interest Group Web Meeting Customer Service Focus Area COMPLETED: CS / Customer Experience Measurement and Action Planning Special Interest Group Event Details
09/14/21 Cutting Through the Hype of Influencer Marketing to Harness Influence as a Tool - Marketing Peer Group Web Meeting Marketing Focus Area Marketing Event Details
09/08/21 Join us at Summerfest Tech on September 8, 2021 - Visit the UWEBC Booth at Summerfest Tech! Other Forums / Events Special Events Event Details
08/31/21 From Burned Out to Fired Up: Taking Leaders from Defense to Offense in the Pandemic Supply Chain - Procurement Peer Group Web Meeting Supply Chain Management Focus Area Procurement Event Details
08/24/21 The Role of Agile Coaching in Scaling Agile Practices - Agile IT Special Interest Group Web Meeting Information Technology Focus Area IT / Agile IT Special Interest Group Event Details
08/19/21 Managing Remote Customer Care Team Members - Customer Service Peer Group Web Meeting Customer Service Focus Area Customer Service Event Details
08/04/21 Operating Models in Indirect Procurement: What Works and What to Consider - Indirect Procurement Special Interest Group Web Meeting Supply Chain Management Focus Area COMPLETED: SCM / Indirect Procurement Special Interest Group Event Details
07/20/21 Rebuilding After Crisis Through Automation, Intelligence & Resilience - Information Technology Peer Group Web Meeting Information Technology Focus Area Information Technology Event Details
07/14/21 Executive Roundtable on Current and Emerging HR Issues - Human Resources Executives Special Interest Group Web Meeting Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
07/13/21 Selling the C-Suite: How Trade Compliance Communicates its Value to the Broader Company - Trade Compliance Special Interest Group Web Meeting Supply Chain Management Focus Area SCM / Trade Compliance Special Interest Group Event Details
06/17/21 Designing CX Surveys and Channels / Methods Used for Collecting CX Data - Customer Experience Measurement and Action Planning Special Interest Group Web Meeting Customer Service Focus Area COMPLETED: CS / Customer Experience Measurement and Action Planning Special Interest Group Event Details
06/15/21 IT Talent, Culture & The Future of Work - Information Technology Peer Group Web Meeting Information Technology Focus Area Information Technology Event Details
06/09/21 Engaging Customers Post-Pandemic -- Finding the Right Mix of People and Technology - B2B Marketing Special Interest Group Web Meeting Marketing Focus Area COMPLETED: MKG / B2B Marketing Special Interest Group Event Details
06/08/21 Reducing Lead Time When Suppliers are at Capacity - Procurement Peer Group Web Meeting Supply Chain Management Focus Area Procurement Event Details
06/03/21 Executive Roundtable on Current and Emerging HR Issues - Human Resources Executives Special Interest Group Web Meeting Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
05/27/21 It's Spring! Coming out of Hibernation - E-Retailer Special Interest Group Web Meeting Marketing Focus Area COMPLETED: MKG / E-Retailer Special Interest Group Event Details
05/26/21 Attracting, Hiring and Retention of Supply Chain Talent - Logistics and Distribution Peer Group Web Meeting Supply Chain Management Focus Area Logistics and Distribution Event Details
05/25/21 Scaling Agile Practices in the IT Organization: How to Become a Product Led Company - Agile IT Special Interest Group Web Meeting Information Technology Focus Area IT / Agile IT Special Interest Group Event Details
05/20/21 Virtual Training Approaches, Methods and Tools for Customer Care Organizations - Customer Service Peer Group Web Meeting Customer Service Focus Area Customer Service Event Details
05/12/21 Website Usability and User Experience - Marketing Peer Group Web Meeting Marketing Focus Area Marketing Event Details
05/06/21 Strategic Workforce Planning - Human Resources Executives Special Interest Group Web Meeting Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
05/05/21 Emerging from the Pandemic- Product Management in Disruptive Times - Product Management Special Interest Group Web Meeting Marketing Focus Area MKG / Product Management Special Interest Group Event Details
04/21/21 A Year of COVID: How Has The Supply Chain Reacted? - Supply Chain Management Peer Group Web Meeting Supply Chain Management Focus Area Supply Chain Management Event Details
04/20/21 AI, Data and Analytics - Information Technology Peer Group Web Meeting Information Technology Focus Area Information Technology Event Details
04/08/21 Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges - Contact Center Executives Web Huddle Customer Service Focus Area Contact Center Executive Retreat Event Details
04/01/21 Executive Roundtable on Current and Emerging HR Issues - Human Resources Executives Special Interest Group Web Meeting Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
03/31/21 CBP Priority Trade Issues - Trade Compliance Special Interest Group Web Meeting Supply Chain Management Focus Area SCM / Trade Compliance Special Interest Group Event Details
03/30/21 Cloud, Infrastructure and Operations - Information Technology Peer Group Web Meeting Information Technology Focus Area Information Technology Event Details
03/18/21 Creating Cross-Functional Alignment with a CX Framework and Linking CX Metrics to Organizational KPIs - Customer Experience Measurement and Action Planning Special Interest Group Web Meeting Customer Service Focus Area COMPLETED: CS / Customer Experience Measurement and Action Planning Special Interest Group Event Details
03/17/21 Demand Planning in a Time of Uncertainty - Procurement Peer Group Web Meeting Supply Chain Management Focus Area Procurement Event Details
03/11/21 Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges - Contact Center Executives Web Huddle Customer Service Focus Area Contact Center Executive Retreat Event Details
03/10/21 Leveraging Analytics to Gain a Clearer Picture of Marketing Effectiveness - Marketing Peer Group Web Meeting Marketing Focus Area Marketing Event Details
03/04/21 Sustaining Organizational Culture in a Remote Work Environment - Human Resources Executives Special Interest Group Web Meeting Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
02/25/21 Tracking Spending and Analytics - Indirect Procurement Special Interest Group Web Meeting Supply Chain Management Focus Area COMPLETED: SCM / Indirect Procurement Special Interest Group Event Details
02/24/21 Reinventing the Organization for Speed - Agile IT Special Interest Group Web Meeting Information Technology Focus Area IT / Agile IT Special Interest Group Event Details
02/18/21 Building Blocks of a Successful Work-at-Home Program for Customer Care Organizations - Customer Service Peer Group Web Meeting Customer Service Focus Area Customer Service Event Details
02/16/21 Transportation Outlook: Rates and Capacity - Logistics and Distribution Peer Group Web Meeting Supply Chain Management Focus Area Logistics and Distribution Event Details
02/11/21 Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges - Contact Center Executive Web Huddle Customer Service Focus Area Contact Center Executive Retreat Event Details
02/04/21 Executive Roundtable on Current and Emerging HR Issues - Human Resources Executives Web Meeting Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
01/28/21 Export Control and Compliance: Risks and Responses in Today’s Environment - Trade Compliance Special Interest Group Web Meeting Supply Chain Management Focus Area SCM / Trade Compliance Special Interest Group Event Details
01/21/21 Customer Experience and Employee Experience Transformation - Information Technology Peer Group Web Meeting Information Technology Focus Area Information Technology Event Details
01/20/21 Warehouse Automation - From RFI to Implementation to ROI - Logistics and Distribution Peer Group Web Meeting Supply Chain Management Focus Area Logistics and Distribution Event Details
01/14/21 Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges - Contact Center Executives Web Huddle Customer Service Focus Area Contact Center Executive Retreat Event Details
12/16/20 Assessing Customer Experience Program Maturity, Developing a Program Strategy and Making a Business Case for Investments in Customer Experience Measurement and Improvement - Customer Experience Measurement and Action Planning Special Interest Group Web Meeting Customer Service Focus Area COMPLETED: CS / Customer Experience Measurement and Action Planning Special Interest Group Event Details
12/10/20 Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges - Contact Center Executives Web Huddle Customer Service Focus Area Contact Center Executive Retreat Event Details
12/09/20 Sales Support and Alignment Strategies - B2B Marketing Special Interest Group Web Meeting Marketing Focus Area COMPLETED: MKG / B2B Marketing Special Interest Group Event Details
12/03/20 Executive Roundtable on Current and Emerging HR Issues - Human Resources Executives Special Interest Group Web Meeting Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
12/02/20 IT Strategies for 2021 - Information Technology Peer Group Web Meeting Information Technology Focus Area Information Technology Event Details
11/18/20 Revisiting Agile Teams after an Abrupt Shift to Remote - Agile Information Technology Special Interest Group Web Meeting Information Technology Focus Area IT / Agile IT Special Interest Group Event Details
11/17/20 Customer Complaint Handling, Analysis and Prevention Practices - Customer Service Peer Group Web Meeting Customer Service Focus Area Customer Service Event Details
11/11/20 Member Approaches to Category Management - Indirect Procurement Special Interest Group Web Meeting Supply Chain Management Focus Area COMPLETED: SCM / Indirect Procurement Special Interest Group Event Details
11/10/20 Approaches to Leading and Managing a Marketing Team Today - Marketing Peer Group Web Meeting Marketing Focus Area Marketing Event Details
10/29/20 Diversity and Inclusion: Successful Strategies and Leading Practices - Human Resources Executives Special Interest Group Web Meeting Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
10/27/20 Supplier Risk Management - Procurement Peer Group Web Meeting Supply Chain Management Focus Area Procurement Event Details
10/21/20 Contact Center Workforce Management Master Class with ICMI - Special Web Event Other Forums / Events ICMI Master Class Event Details
10/20/20 Security in the Age of Digital Transformation - Information Technology Peer Group Web Meeting Information Technology Focus Area Information Technology Event Details
10/07/20 Comparison of Participating Organizations' CX Team Structures, Roles and CX Metrics Used - Customer Experience Measurement and Action Planning Special Interest Group Web Meeting Customer Service Focus Area COMPLETED: CS / Customer Experience Measurement and Action Planning Special Interest Group Event Details
10/06/20 Warehouse Metrics/KPIs and the Journey Towards Automation - Logistics and Distribution Peer Group Web Meeting Supply Chain Management Focus Area Logistics and Distribution Event Details
09/24/20 2020 Business Best Practices & Emerging Technologies Conference - UWEBC Annual Conference Annual Conference Annual Conference Event Details
08/20/20 Fostering Customer Care Employee Engagement in the Wake of COVID-19 - Customer Service Peer Group Web Meeting Customer Service Focus Area Customer Service Event Details
08/13/20 Executive Roundtable on Current and Emerging HR Issues - Human Resources Special Interest Group Web Meeting Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
08/12/20 Cost and Risk Containment Strategies - Trade Compliance Special Interest Group Web Meeting Supply Chain Management Focus Area SCM / Trade Compliance Special Interest Group Event Details
08/11/20 Idea Management - Product Management Special Interest Group Web Meeting Marketing Focus Area MKG / Product Management Special Interest Group Event Details
08/06/20 Building a Reimagined Workforce Experience - Human Resources Executives Special Interest Group Web Meeting Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
08/05/20 Holiday Planning - E-Retailer Special Interest Group Web Meeting Marketing Focus Area COMPLETED: MKG / E-Retailer Special Interest Group Event Details
07/23/20 Kickoff Meeting - Customer Experience Measurement and Action Planning Special Interest Group Web Meeting Customer Service Focus Area COMPLETED: CS / Customer Experience Measurement and Action Planning Special Interest Group Event Details
07/22/20 Progressing Personalization - Marketing Peer Group Web Meeting Marketing Focus Area Marketing Event Details
07/21/20 Delivering the Future Workspace: From Technology to the Employee Experience - Information Technology Peer Group Web Meeting Information Technology Focus Area Information Technology Event Details
07/15/20 A Pandemic and the Supply Chain: What have we learned so far? - Supply Chain Management Peer Group Web Meeting Supply Chain Management Focus Area Supply Chain Management Event Details
06/18/20 Managing Change Initiatives and Communication Practices within the Customer Care Team and with Other Departments - B2B Customer Service Special Interest Group - Supervisors Forum Web Meeting Customer Service Focus Area COMPLETED: CS / B2B Customer Service Special Interest Group - Supervisors Forum Event Details
06/17/20 Transportation Outlook: 2020 and Beyond - Logistics and Distribution Peer Group Web Meeting Supply Chain Management Focus Area Logistics and Distribution Event Details
06/16/20 Creating a Learning Organization to Develop the Technologists of the Future - Information Technology Peer Group Web Meeting Information Technology Focus Area Information Technology Event Details
06/11/20 Supplier Challenges: Managing your supply base, supplier performance and supplier diversity - Procurement Peer Group Web Meeting Supply Chain Management Focus Area Procurement Event Details
06/09/20 Channel Marketing - Partner and Dealer Strategies - B2B Marketing Special Interest Group Web Meeting Marketing Focus Area COMPLETED: MKG / B2B Marketing Special Interest Group Event Details
06/04/20 Supporting the Email Channel: Approaches to Challenges Around Workflow, Efficiency, Response Time Management and Quality Monitoring - Customer Service Peer Group Web Meeting Customer Service Focus Area Customer Service Event Details
05/21/20 E-Commerce During COVID-19 - E-Retailer Special Interest Group Web Meeting Marketing Focus Area COMPLETED: MKG / E-Retailer Special Interest Group Event Details
05/20/20 Agile Team Development, Management and Leadership - Agile IT Special Interest Group Web Meeting Information Technology Focus Area IT / Agile IT Special Interest Group Event Details
05/19/20 Contract Management Best Practices - Indirect Procurement Special Interest Group Web Meeting Supply Chain Management Focus Area COMPLETED: SCM / Indirect Procurement Special Interest Group Event Details
05/15/20 COVID-19: Return-to-Work Considerations and Practices - Human Resources Executives Special Interest Group Web Meeting Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
05/13/20 Mastering Your Social Media Strategy - Marketing Peer Group Web Meeting Marketing Focus Area Marketing Event Details
05/07/20 Best Practices in Building an Import Trade Compliance Program - Trade Compliance Special Interest Group Web Meeting Supply Chain Management Focus Area SCM / Trade Compliance Special Interest Group Event Details
04/22/20 Data Centricity: Unleashing the True Power of Data Within Your Organization - Information Technology Peer Group Web Meeting Information Technology Focus Area Information Technology Event Details
04/15/20 Portfolio Planning and Product Assessment - Product Management Special Interest Group Web Meeting Marketing Focus Area MKG / Product Management Special Interest Group Event Details
04/08/20 COVID-19 and HR: Issues, Challenges and Solution Strategies - Human Resources Executives Special Interest Group Web Meeting Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
03/25/20 Enabling Enterprise-Wide Automation - Information Technology Peer Group Web Meeting Information Technology Focus Area Information Technology Event Details
03/20/20 Enabling Remote Work Across the Enterprise - Information Technology Peer Group Web Event Information Technology Focus Area Information Technology Event Details
03/10/20 Supporting a Healthy Work-Life Balance for Associates, Balancing Workload Among Team Members and Customer Self-Service Approaches - B2B Customer Service Special Interest Group - Supervisors Forum Meeting Customer Service Focus Area COMPLETED: CS / B2B Customer Service Special Interest Group - Supervisors Forum Event Details
02/27/20 Reimagining HR - The Future of Your Enterprise Demands a New Future of HR - Human Resources Executives Special Interest Group Meeting Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
02/20/20 The Value of Product Ownership and Cultivating a Metrics Driven Culture - Agile IT Special Interest Group Meeting Information Technology Focus Area IT / Agile IT Special Interest Group Event Details
02/18/20 Customer Experience Measurement and Actioning: Member Approaches to Collecting, Analyzing, Communicating and Using Customer Feedback - Customer Service Peer Group Meeting Customer Service Focus Area Customer Service Event Details
02/13/20 Kohler Co. Warehouse Tour and Technology Discussion - Logistics and Distribution Peer Group Meeting Supply Chain Management Focus Area Logistics and Distribution Event Details
02/13/20 Search and Acquisition Strategies - Marketing Peer Group Meeting Marketing Focus Area Marketing Event Details
01/29/20 New Product Forecasting and the S&OP Process - S&OP Special Interest Group Meeting Supply Chain Management Focus Area COMPLETED: SCM / SOP Special Interest Group Event Details
01/28/20 Digital Assurance: Enabling Quality Across All IT Value Delivery - Information Technology Peer Group Meeting Information Technology Focus Area Information Technology Event Details