Upcoming Events
Focus Area: Customer Service Focus Area
| Date | Title | Focus Area | Peer Group | |
|---|---|---|---|---|
| 10/16/25 | Customer Service - Contact Center Quality Monitoring Special Interest Group | Customer Service Focus Area | CS / Contact Center Quality Monitoring Special Interest Group | Event Details |
| 10/30/25 | Customer Service - Contact Center Workforce Management Special Interest Group | Customer Service Focus Area | CS / Contact Center Workforce Management Special Interest Group | Event Details |
| 11/11/25 | Customer Service Peer Group Hybrid Event - Stepping Confidently into the Future: CX Innovation Strategies to Chart a New Course | Customer Service Focus Area | Customer Service | Event Details |
| 12/02/25 | Future of Contact Centers Special Interest Group - Topic To Be Announced Soon | Customer Service Focus Area | CS / Future of Contact Centers Special Interest Group | Event Details |