Upcoming Events
Focus Area: Customer Service Focus Area
| Date | Title | Focus Area | Peer Group | |
|---|---|---|---|---|
| 10/17/24 | Contact Center Quality Monitoring - Special Interest Group | Customer Service Focus Area | CS / Contact Center Quality Monitoring Special Interest Group | Event Details |
| 11/07/24 | Future of Contact Centers Special Interest Group - AI in Employee Training: Learning to be Better Humans from Technology | Customer Service Focus Area | CS / Future of Contact Centers Special Interest Group | Event Details |
| 11/14/24 | Special Interest Group - Contact Center Workforce Management | Customer Service Focus Area | CS / Contact Center Workforce Management Special Interest Group | Event Details |
| 02/20/25 | Customer Service Peer Group Hybrid Event - Committing to Quality: Strong Customer Service Operations | Customer Service Focus Area | Customer Service | Event Details |