| 05/23/24 |
Customer Service Peer Group Hybrid Event - Creating a Single Source of Truth: Strong Knowledge Management Resources in Customer Care
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
| 06/13/24 |
Contact Center Quality Monitoring - Special Interest Group
|
Customer Service Focus Area |
CS / Contact Center Quality Monitoring Special Interest Group |
Event
Details
|
| 07/11/24 |
Future of Contact Centers Special Interest Group - Topic To Be Announced Soon
|
Customer Service Focus Area |
CS / Future of Contact Centers Special Interest Group |
Event
Details
|
| 07/30/24 |
Contact Center Workforce Management - Special Interest Group
|
Customer Service Focus Area |
CS / Contact Center Workforce Management Special Interest Group |
Event
Details
|
| 08/15/24 |
Customer Service Peer Group Hybrid Event - Employee Experience: The Edge to Creating Enriching Customer Experiences
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
| 10/17/24 |
Contact Center Quality Monitoring - Special Interest Group
|
Customer Service Focus Area |
CS / Contact Center Quality Monitoring Special Interest Group |
Event
Details
|
| 11/07/24 |
Future of Contact Centers Special Interest Group - Topic To Be Announced Soon
|
Customer Service Focus Area |
CS / Future of Contact Centers Special Interest Group |
Event
Details
|
| 11/14/24 |
Contact Center Workforce Management - Special Interest Group Meeting
|
Customer Service Focus Area |
CS / Contact Center Workforce Management Special Interest Group |
Event
Details
|