Executive GroupsCustomer Experience Executives Group

Customer Experience Executive Retreat

Join fellow Customer Experience executives for a candid, executive-level retreat focused on the most pressing opportunities and challenges shaping customer experience today.

 - 2:00 pm CT
In-person

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Description

UWEBC is convening an exclusive Customer Experience Executives Retreat for senior CX leaders from our member companies at Sentry Insurance headquarters in Stevens Point, Wisconsin.
 
This session is designed to create space for meaningful, peer-driven dialogue around the priorities that matter most to Customer Experience leaders today. Rather than a predefined agenda, the conversation will be shaped by the needs, interests, and perspectives of the participants in the room.
 
Topics may include, but are not limited to:
 
  • Evolving customer expectations and how organizations are responding
  • Aligning CX strategy with broader business objectives
  • Operationalizing customer experience across functions
  • Building and developing high-performing CX teams
  • Measuring impact and demonstrating value at the executive level
 
The retreat will center on open, executive-level discussion, allowing participants to share real-world experiences, challenges, and approaches in a trusted, collaborative environment.
 
This is a working, discussion-based retreat designed for Customer Experience executives who are actively shaping the future of their organizations, teams, and capabilities.
 
Attendance is limited to executive-level CX leaders from UWEBC member companies to ensure candid, high-value discussion.