Event Calendar

Upcoming Events

Date Title Focus Area Peer Group
03/20/24 Information Technology Peer Group - Continuous Threat Exposure Management Information Technology Focus Area Information Technology Event Details
03/21/24 Product Management Special Interest Group - Building User-Centric Products: Strategies for Deep User Engagement and Satisfaction Marketing Focus Area MKG / Product Management Special Interest Group Event Details
04/02/24 Contact Center Workforce Management - Special Interest Group Customer Service Focus Area CS / Contact Center Workforce Management Special Interest Group Event Details
04/04/24 Leadership, Change and Activation Interest Group - Evolving Leadership in Times of Change Leadership, Change and Activation Focus Area Leadership, Change and Activation Interest Group Event Details
04/05/24 HR Executives Group - Executive Roundtable on Current and Emerging HR Issues Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
04/09/24 Trade Compliance Special Interest Group (in-person event) - Reinventing Trade Compliance Supply Chain Management Focus Area SCM / Trade Compliance Special Interest Group Event Details
04/16/24 Supply Chain Peer Group Hybrid Event - Re-Skilling Your Supply Chain Team Supply Chain Management Focus Area Supply Chain Management Event Details
04/22/24 Leadership Foundations Virtual Boot Camp - Leadership Foundations Boot Camp Other Forums / Events Leadership Foundations Boot Camp Event Details
04/25/24 Information Technology Peer Group Hybrid Meeting - Augmenting Your Workforce w/ Generative AI Information Technology Focus Area Information Technology Event Details
05/09/24 Marketing Peer Group Hybrid Event - Technology Innovations in Marketing: The Impact of AI (including ChatGPT) and Automation on Modern Marketing Practices Marketing Focus Area Marketing Event Details
05/13/24 Strategy Activation Virtual Boot Camp - Strategy Activation Boot Camp Other Forums / Events Strategy Activation Boot Camp Event Details
05/15/24 Procurement Peer Group - Risk Management in Procurement Supply Chain Management Focus Area Procurement Event Details
05/16/24 Agile Methodology Interest Group - Accelerating Digital Transformation with Agile: Strategies and Practices Agile Methodology Focus Area Agile Methodology Interest Group Event Details
05/20/24 Process Mining & Intelligent Automation Virtual Boot Camp - Process Mining & Intelligent Automation Boot Camp Other Forums / Events Process Mining & Intelligent Automation Boot Camp Event Details
05/23/24 Customer Service Peer Group Hybrid Event - Creating a Single Source of Truth: Strong Knowledge Management Resources in Customer Care Customer Service Focus Area Customer Service Event Details
06/05/24 Product Management Special Interest Group - Topic To Be Announced Soon Marketing Focus Area MKG / Product Management Special Interest Group Event Details
06/07/24 HR Executives Group - Strategic Reskilling: Aligning Talent Development with Business Goals Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
06/11/24 Sales & Operations Planning Special Interest Group - Topic To Be Announced Soon Supply Chain Management Focus Area SCM / Sales and Operations Planning Special Interest Group Event Details
06/13/24 Contact Center Quality Monitoring - Special Interest Group Customer Service Focus Area CS / Contact Center Quality Monitoring Special Interest Group Event Details
07/11/24 Future of Contact Centers Special Interest Group - Topic To Be Announced Soon Customer Service Focus Area CS / Future of Contact Centers Special Interest Group Event Details
07/17/24 Supply Chain Peer Group Hybrid Meeting - Supply Chain Optimization & Network Design Supply Chain Management Focus Area Supply Chain Management Event Details
07/25/24 Data & Analytics Interest Group Virtual Meeting - Data & Analytics - Data Storytelling for Business Understanding and Progress: Visualization, Dashboarding, and Beyond Data and Analytics Focus Area Data and Analytics Interest Group Event Details
08/02/24 HR Executives Group - Executive Roundtable on Current and Emerging HR Issues Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
08/07/24 Trade Compliance Special Interest Group - Topic To Be Announced Soon Supply Chain Management Focus Area SCM / Trade Compliance Special Interest Group Event Details
08/09/24 Marketing Peer Group Hybrid Meeting - Marketing Analytics: Using Real-Time Data to Optimize Campaigns and Measure ROI Marketing Focus Area Marketing Event Details
08/15/24 Customer Service Peer Group Hybrid Event - Employee Experience: The Edge to Creating Enriching Customer Experiences Customer Service Focus Area Customer Service Event Details
08/21/24 Predictive Analytics Special Interest Group Meeting - Topic To Be Announced Soon Information Technology Focus Area IT / Predictive Analytics Special Interest Group Event Details
08/22/24 Contact Center Workforce Management - Special Interest Group Customer Service Focus Area CS / Contact Center Workforce Management Special Interest Group Event Details
08/28/24 Agile IT Special Interest Group - Topic To Be Announced Soon Information Technology Focus Area IT / Agile IT Special Interest Group Event Details
09/04/24 Leadership, Change and Activation Hybrid Event - The Impact of Career Management and Internal Mobility on Development and Organizational Competence Leadership, Change and Activation Focus Area Leadership, Change and Activation Interest Group Event Details
09/06/24 HR Executives Group - Executive Roundtable on Current and Emerging HR Issues Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
10/17/24 Contact Center Quality Monitoring - Special Interest Group Customer Service Focus Area CS / Contact Center Quality Monitoring Special Interest Group Event Details
10/24/24 Sales and Operations Planning Special Interest Group - Topic To Be Announced Soon Supply Chain Management Focus Area SCM / Sales and Operations Planning Special Interest Group Event Details
11/01/24 HR Executives Group - Designing a Human-Centric Employee Value Proposition Human Resources Focus Area Human Resources Executives Special Interest Group Event Details
11/07/24 Future of Contact Centers Special Interest Group - Topic To Be Announced Soon Customer Service Focus Area CS / Future of Contact Centers Special Interest Group Event Details
11/12/24 Procurement Peer Group - Nearshoring, Re-shoring, and Friend-shoring Strategies Supply Chain Management Focus Area Procurement Event Details
11/14/24 Contact Center Workforce Management - Special Interest Group Meeting Customer Service Focus Area CS / Contact Center Workforce Management Special Interest Group Event Details
11/19/24 Agile Methodology Hybrid Event - Agile Synergy: Integrating People, Processes, and Technology for Organizational Resilience Agile Methodology Focus Area Agile Methodology Interest Group Event Details
11/21/24 Product Management Special Interest Group - Topic To Be Announced Soon Marketing Focus Area MKG / Product Management Special Interest Group Event Details
12/05/24 Information Technology Peer Group Hybrid - Tech Trends 2025 Information Technology Focus Area Information Technology Event Details
12/10/24 Data & Analytics - Building a Data-Savvy Workforce: Assessing and Addressing Skill Gaps in Our Teams Data and Analytics Focus Area Data and Analytics Interest Group Event Details