UWEBC is proud to announce our newly reimagined Cross-Functional Interest Groups for 2025, which tackle the most pressing challenges across multiple practice areas. These groups serve as a platform to foster collaboration, accelerate shared learning, and empower organizations to innovate, adapt, and achieve strategic goals in a rapidly evolving business landscape.
We are currently hosting events in three dynamic cross-functional areas:
- Leadership and Change Management
Gain actionable strategies for leading with empathy, navigating transformation, and engaging teams for success. - Innovation Management (formerly Agile Methodology)
Explore cutting-edge practices to foster creativity, manage ideation processes, and execute transformative ideas. - Data and Analytics
Leverage the power of data to drive decision-making and accelerate organizational impact.
Join these collaborative learning communities and explore the upcoming events below, designed to transform the way we think, lead, and innovate.
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Leadership and Change Management
The Leadership and Change Management learning forums are crucial for fostering an adaptive organizational culture, priming leaders for change and challenge, and enhancing employee development and activation to drive strategic execution.
Upcoming Events
- November 6, 2025
Past Events
- June 3, 2025
- January 28, 2025
View All Past Leadership and Change Management Interest Group Events
Innovation Management
Innovation Management, formerly known as Agile Methodology, learning forums promote cross-functional collaboration, drive digital transformation, and fortify organizational resilience through synergistic integration of people, processes, and technology.
Upcoming Events
- July 16, 2025
- October 21, 2025
Past Events
- May 13, 2025
- November 19, 2024
Data and Analytics
The Data and Analytics learning forums center on leveraging “intelligence” for operational value, empowering business progress through data storytelling, and nurturing a data and AI-literate workforce to close the skills gap.
Upcoming Events
- August 5, 2025
- December 4, 2025
Past Events
- February 11, 2025
- December 10, 2024
UWEBC is a Proud CXPA Affiliate
As a recognized Affiliate of the Customer Experience Professionals Association (CXPA), UWEBC is aligned with a global community committed to advancing the discipline of Customer Experience (CX). This affiliation highlights our shared mission to elevate CX leadership, innovation, and impact across organizations.
What this means for you as a UWEBC participant:
- Professional Credibility: UWEBC’s CX programming meets the high standards of CXPA, the premier global organization for CX professionals.
- CCXP Recertification Credit: If you hold the Certified Customer Experience Professional (CCXP) credential, you can apply participation in UWEBC events and peer learning sessions toward the required educational hours for recertification. We’ll clearly indicate which events are eligible for credit and are happy to answer any questions you may have about applying your participation toward CCXP recertification.
- Global CX Connection: Our affiliation connects you to a broader CXPA network of experts, resources, and best practices shaping the future of customer experience worldwide.
Whether you’re deepening your expertise or maintaining your CCXP certification, UWEBC is proud to support your professional journey through this meaningful CXPA collaboration.