UWEBC is proud to announce our newly reimagined Cross-Functional Interest Groups for 2025, which tackle the most pressing challenges across multiple practice areas. These groups serve as a platform to foster collaboration, accelerate shared learning, and empower organizations to innovate, adapt, and achieve strategic goals in a rapidly evolving business landscape.
We are currently hosting events in three dynamic cross-functional areas:
- Leadership and Change Management
Gain actionable strategies for leading with empathy, navigating transformation, and engaging teams for success. - Innovation Management (formerly Agile Methodology)
Explore cutting-edge practices to foster creativity, manage ideation processes, and execute transformative ideas. - Data and AI
Leverage the power of data to drive decision-making and accelerate organizational impact.
Join these collaborative learning communities and explore the upcoming events below, designed to transform the way we think, lead, and innovate.
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Leadership and Change Management
The Leadership and Change Management learning forums are crucial for fostering an adaptive organizational culture, priming leaders for change and challenge, and enhancing employee development and activation to drive strategic execution.
Upcoming Events
| Date | Title | Focus Area | Topic | Event Delivery | Learn More |
|---|---|---|---|---|---|
| February 25, 2026 | Technology and AI Enabled Change Initiatives - Accelerating Adoption and Transforming the Modern Organization | People, Cross-Functional Interest Groups | Leadership and Change Management, Leadership and Change Management Interest Group | Virtual | Event Details |
Past Events
| Date | Title | Focus Area | Topic | Event Delivery | Learn More |
|---|---|---|---|---|---|
| November 6, 2025 | Leadership and Change Management Interest Group | Leadership, Change Management, and Strategy Activation Focus Area | Leadership and Change Management | Virtual | Event Details |
| June 3, 2025 | Leadership and Change Management Interest Group | Leadership, Change Management, and Strategy Activation Focus Area | Leadership and Change Management | Virtual | Event Details |
Innovation Management
Innovation Management, formerly known as Agile Methodology, learning forums promote cross-functional collaboration, drive digital transformation, and fortify organizational resilience through synergistic integration of people, processes, and technology.
Past Events
| Date | Title | Focus Area | Topic | Event Delivery | Learn More |
|---|---|---|---|---|---|
| October 21, 2025 | Innovation Management Interest Group | Innovation Management Focus Area | Innovation Management Interest Group | Virtual | Event Details |
| July 16, 2025 | Innovation Management Interest Group | Innovation Management Focus Area | Innovation Management Interest Group | Virtual | Event Details |
Data and AI
The Data and AI events center on leveraging “intelligence” for operational value, empowering business progress through data storytelling, and nurturing a data and AI-literate workforce to close the skills gap.
Upcoming Events
| Date | Title | Focus Area | Topic | Event Delivery | Learn More |
|---|---|---|---|---|---|
| March 12, 2026 | The Human Side of Data & AI Literacy | Technology Data and AI, Cross-Functional Interest Groups | Data and Artificial Intelligence, Data and Analytics Interest Group | Virtual | Event Details |
Past Events
| Date | Title | Focus Area | Topic | Event Delivery | Learn More |
|---|---|---|---|---|---|
| December 4, 2025 | Data and Analytics Interest Group | Data and AI Focus Area | Data and AI | Virtual | Event Details |
| August 5, 2025 | Data and Analytics Interest Group Hybrid Event | Data and AI Focus Area | Data and AI | Hybrid | Event Details |
UWEBC is a Proud CXPA Affiliate
As a recognized Affiliate of the Customer Experience Professionals Association (CXPA), UWEBC is aligned with a global community committed to advancing the discipline of Customer Experience (CX). This affiliation highlights our shared mission to elevate CX leadership, innovation, and impact across organizations.
What this means for you as a UWEBC participant:
- Professional Credibility: UWEBC’s CX programming meets the high standards of CXPA, the premier global organization for CX professionals.
- CCXP Recertification Credit: If you hold the Certified Customer Experience Professional (CCXP) credential, you can apply participation in UWEBC events and peer learning sessions toward the required educational hours for recertification. We’ll clearly indicate which events are eligible for credit and are happy to answer any questions you may have about applying your participation toward CCXP recertification.
- Global CX Connection: Our affiliation connects you to a broader CXPA network of experts, resources, and best practices shaping the future of customer experience worldwide.
Whether you’re deepening your expertise or maintaining your CCXP certification, UWEBC is proud to support your professional journey through this meaningful CXPA collaboration.