Upcoming Events
Focus Area: Customer Service Focus Area
| Date | Title | Focus Area | Peer Group | |
|---|---|---|---|---|
| 07/30/24 | Contact Center Workforce Management - Special Interest Group | Customer Service Focus Area | CS / Contact Center Workforce Management Special Interest Group | Event Details |
| 08/15/24 | Customer Service Peer Group Hybrid Event - Employee Experience: The Edge to Creating Enriching Customer Experiences | Customer Service Focus Area | Customer Service | Event Details |
| 10/17/24 | Contact Center Quality Monitoring - Special Interest Group | Customer Service Focus Area | CS / Contact Center Quality Monitoring Special Interest Group | Event Details |
| 11/07/24 | Future of Contact Centers Special Interest Group - Topic To Be Announced Soon | Customer Service Focus Area | CS / Future of Contact Centers Special Interest Group | Event Details |
| 11/14/24 | Contact Center Workforce Management - Special Interest Group | Customer Service Focus Area | CS / Contact Center Workforce Management Special Interest Group | Event Details |