| 02/20/25 |
Customer Service Peer Group Hybrid Event - Committing to Quality: Strong Customer Service Operations
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
| 03/11/25 |
Wisconsin Customer Experience Symposium - Wisconsin Customer Experience Symposium
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
| 03/20/25 |
Future of Contact Centers Special Interest Group - Topic To Be Announced Soon
|
Customer Service Focus Area |
CS / Future of Contact Centers Special Interest Group |
Event
Details
|
| 05/22/25 |
Customer Service Peer Group Hybrid Event - Focus on the Basics: Clear Communication and Expectations to Build Trust
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
| 06/12/25 |
Contact Center Quality Monitoring - Special Interest Group
|
Customer Service Focus Area |
CS / Contact Center Quality Monitoring Special Interest Group |
Event
Details
|
| 06/26/25 |
Contact Center Workforce Management - Special Interest Group
|
Customer Service Focus Area |
CS / Contact Center Workforce Management Special Interest Group |
Event
Details
|
| 07/17/25 |
Future of Contact Centers Special Interest Group - Topic To Be Announced Soon
|
Customer Service Focus Area |
CS / Future of Contact Centers Special Interest Group |
Event
Details
|
| 08/21/25 |
Customer Service Peer Group Hybrid Event - Starting at the Source: Building Strong Employee Connections w/ Customer Care Teams
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
| 10/16/25 |
Contact Center Quality Monitoring - Special Interest Group
|
Customer Service Focus Area |
CS / Contact Center Quality Monitoring Special Interest Group |
Event
Details
|
| 10/30/25 |
Contact Center Workforce Management - Special Interest Group
|
Customer Service Focus Area |
CS / Contact Center Workforce Management Special Interest Group |
Event
Details
|
| 11/11/25 |
Customer Service Peer Group Hybrid Event - Stepping Confidently into the Future: CX Innovation Strategies to Chart a New Course
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
| 12/02/25 |
Future of Contact Centers Special Interest Group - Topic To Be Announced Soon
|
Customer Service Focus Area |
CS / Future of Contact Centers Special Interest Group |
Event
Details
|