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  2. Author: Lucia Ricker

Lucia Ricker

Open Innovation in Action: Cross-Functional Collaboration Drives Enterprise Growth

Posted on June 4, 2025

On May 3, 2025, UWEBC members gathered for an insightful Innovation Management Peer Group event, exploring how open innovation can dismantle organizational silos and generate meaningful business impact. Industry leaders showcased powerful examples of how …

Posted in Cross-Functional Interest Groups, Newsletter

UWEBC Featured Member: Tim Butts from Findorff

Posted on May 6, 2025

UWEBC Featured Member: Tim Butts from Findorff This month, we are excited to feature Tim Butts, Chief Information Officer (CIO) at Findorff! We had the opportunity to connect with Tim and gain valuable insights into …

Posted in Featured Member, Newsletter

Turning Data into Strategic Decision-Making

Posted on March 5, 2025

On February 11, 2025, UWEBC hosted an enlightening Data and Analytics event, Metrics That Matter: Letting Purpose Focus Analytics. Led by Technology Practice Director Heidi Rozmiarek and Customer Care Practice Director Matthew Cone, the event …

Posted in Cross-Functional Interest Groups, Newsletter

Let’s Talk Business With Fiskars: Sustainability, Design, and Innovation in a Global Environment

Posted on November 25, 2024

On November 18, 2024, the Wisconsin School of Business hosted a captivating fireside chat featuring Nathalie Ahlström, CEO of Fiskars, and Keijo Karjalainen, Deputy Consul General of Finland. The discussion, moderated by Professor Ann Terlaak, …

Posted in Newsletter

Inventory Management – Too Much vs Not Enough

Posted on July 10, 2024

Navigating the dynamic challenges of supply and demand in today’s business landscape is no small feat. Under the leadership of Jenny Patzlaff, our virtual Sales & Operations Planning (S&OP) Special Interest Group convened on June …

Posted in Newsletter, Supply Chain

Customer-Centric Marketing: Strategies to Enhance Engagement, Foster Loyalty, and Drive Retention

Posted on March 6, 2024

Many of our most vivid memories are shaped by two distinct emotions: satisfaction and disappointment. This holds true for our encounters with companies as well; some leave us with a sense of delight, while others …

Posted in Marketing, Newsletter

Building a Culture of Change Management and Strategy Activation in Your Organization

Posted on February 7, 2024

Change is an inevitable aspect of any organization’s journey, and its success often hinges on how well the culture adapts to it. Our new cross-functional interest group focused on Leadership, Change Management, and Strategy Activation …

Posted in Cross-Functional Interest Groups, Newsletter

Upcoming Events

  • June 18, 2025
    Wisconsin IoT Council Second Quarter Symposium 2025 - Smarter Maintenance – Using AI and IoT to Predict, Prevent, and PerformEvent Details
  • June 26, 2025
    Customer Service - Contact Center Workforce Management Special Interest GroupEvent Details
  • July 10, 2025
    Product Management Special Interest Group - Connected and Intelligent ProductsEvent Details
  • July 16, 2025
    Innovation Management Interest Group - Empowered to Fail: Creating a Culture of InnovationEvent Details
  • July 17, 2025
    Future of Contact Centers Special Interest Group - Stronger Together: Aligning with Technology Partners to Elevate Your Contact-Center StrategyEvent Details

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