UWEBC Annual Conference banner image with SAP logo
uwebc annual conference banner

Inspiring keynotes from business executives, thought leaders, and visionaries

uwebc annual conference banner

Five tailored tracks: Customer Service, Human Resources, IT, Marketing, and Supply Chain

Annual Conference banner

Extensive networking opportunities with other business professionals

Annual Conference banner

Actionable insights from executives and national brands, influential authors, and industry experts

Annual Business Best Practices and Emerging Technologies Conference

The UWEBC Annual Conference, held this year on October 1, is Wisconsin’s premier learning event for business professionals.

The energy, excitement, and learning that happened at this year’s Annual Conference continue to inspire us.

This year’s event was packed with five distinct tracks, ten strategic briefings, and remarkable keynote speakers, all delivering knowledge to equip you for the future of business and technology. Our speakers shared insights on emerging trends, challenged industry norms, and energized everyone to rethink what’s possible in their fields. The passion and enthusiasm in the room were undeniable, creating a one-of-a-kind learning experience.

Find video highlight reels, like the one below, and audio summaries of each session right here on our website by visiting each track page: Customer Service, Human Resources, Information Technology, Marketing, and Supply Chain, and don’t forget about our Keynotes.

The 2025 conference will be held on September 30, 2025. Registration will open in May. Hold the date on your calendar now using the button below.

Save the date

Thank you to everyone who attended and helped make our event an unforgettable experience!

For those who couldn’t make it, don’t worry—there’s still a chance to catch up on everything you missed! With a digital pass, you can now gain immediate access to all video recordings from the conference.

Purchase a Digital Pass

“The UWEBC Conference was a tremendous event offering great speakers and relevant topics. Every time I attend, I continue to be amazed at the quality of the speakers and the breadth of the topics offered. As an IT and CX leader, I find the conference to be incredibly valuable.”  – Ken Garfinkel, Broan-NuTone

Conference Details

When: Tuesday, October 1, 2024, 8:30am–5:30pm

Where: Monona Terrace in Madison, WI, or virtually

What: Wisconsin’s premier learning conference for business professionals

While the conference has concluded, attendees may continue to watch recorded sessions through the end of the year. If you missed it, you may still purchase a Digital Pass to view the session recordings for a discounted price! Learn more.

Featured Speakers

Elliott Parker

Elliott Parker
CEO of High Alpha Innovation, Author of The Illusion of Innovation

Christine Whelan

Dr. Christine B. Whelan
UW–Madison and Emory, Author of The Big Picture: A Guide to Finding Your Purpose In Life

Julia Hobsbawm

Julia Hobsbawm
Broadcaster, Speaker, Consultant, Author of Working Assumptions: What We Thought We Knew About Work Before Covid and Generative AI – And What We Know Now

Dr. Vivian Phillips-Husband

Dr. Vivian Phillips Husband
Vice President of Customer Experience
Blue Shield of California

John Thompson

John Thompson
Bestselling Author, Speaker, Global Head of Artificial Intelligence, EY

Dan Gingiss

Dan Gingiss
Speaker, Author, Customer Experience Expert

Chris Przbysz

Chris Przybysz
CIO
Ideal Industries

tessa misiaszek

Tessa G. Misiaszek, PhD
Head of Research
Korn Ferry Institute

Aaron Schroeder

Aaron Schroeder
Director of AI Solutions & Head of AI Center of Excellence
TTEC Digital

Serena Huang

Dr. Serena Huang
International Keynote Speaker, Corporate Trainer and Influencer

Spencer Smith

Spencer X Smith
AI Advisor, Author

Carol Ptak

Carol Ptak
Partner
Demand Driven Institute LLC

Marika Velez

Marilka Velez
SVP, Senior Director of Marketing
Associated Bank

Kelli Williams

Kelli Williams
CEO
The BrandLab

Anthony Romano

Anthony Romano
CEO
Laughlin Constable

Steven Hunt

Steve Hunt, PhD
Founder
i3 Talent

Sara Gilbertson Ley

Sara Gilbertson Ley
Customer Service Manager
Sub-Zero Group

Jody McDonough

Jody McDonough
CIO
Sub-Zero Group

Isabelle Zdatny

Isabelle Zdatny
Head of Thought Leadership // XM Institute
Qualtrics

Michael Hinshaw

Michael Hinshaw
Founder, President and Author
McorpCX

Polly Mitchell-Guthrie

Polly Mitchell-Guthrie
Supply Chain Thought Leader
Kinaxis

Betsy Clough

Betsy Clough
Chief Human Resources Officer
UW Health

Gina Yacone

Gina Yacone
CISO
Trace3

Neil Morgan

Neil Morgan
Marketing Professor
Wisconsin School of Business

Rebecca Wlazlo

Rebecca Wlazlo
Senior Vice President Supply Chain
Crate & Barrel

Bethany Keller

Bethany Keller
Senior Vice President, Human Resources
Kohl’s Inc

Mary Beth George

Mary Beth George
Vice President of Store Experience Marketing
Target

Conference Sponsors

SAP logo new 2024

enosix logo   WMEP

Enghouse Video logo

ccmc logo             edci      Pandata Group logo      snowflake
yash logo xorbix logo

Dynamic Lifecycle Innovations Esker farwell