The UWEBC Annual Conference, held this year on October 1, is Wisconsin’s premier learning event for business professionals.
The energy, excitement, and learning that happened at this year’s Annual Conference continue to inspire us.
This year’s event was packed with five distinct tracks, ten strategic briefings, and remarkable keynote speakers, all delivering knowledge to equip you for the future of business and technology. Our speakers shared insights on emerging trends, challenged industry norms, and energized everyone to rethink what’s possible in their fields. The passion and enthusiasm in the room were undeniable, creating a one-of-a-kind learning experience.
Find video highlight reels, like the one below, and audio summaries of each session right here on our website by visiting each track page: Customer Service, Human Resources, Information Technology, Marketing, and Supply Chain, and don’t forget about our Keynotes.
The 2025 conference will be held on September 30, 2025. Registration will open in May. Hold the date on your calendar now using the button below.
Thank you to everyone who attended and helped make our event an unforgettable experience!
For those who couldn’t make it, don’t worry—there’s still a chance to catch up on everything you missed! With a digital pass, you can now gain immediate access to all video recordings from the conference.
“The UWEBC Conference was a tremendous event offering great speakers and relevant topics. Every time I attend, I continue to be amazed at the quality of the speakers and the breadth of the topics offered. As an IT and CX leader, I find the conference to be incredibly valuable.” – Ken Garfinkel, Broan-NuTone
Conference Details
When: Tuesday, October 1, 2024, 8:30am–5:30pm
Where: Monona Terrace in Madison, WI, or virtually
What: Wisconsin’s premier learning conference for business professionals
While the conference has concluded, attendees may continue to watch recorded sessions through the end of the year. If you missed it, you may still purchase a Digital Pass to view the session recordings for a discounted price! Learn more.
Featured Speakers
Elliott Parker
CEO of High Alpha Innovation, Author of The Illusion of Innovation
Dr. Christine B. Whelan
UW–Madison and Emory, Author of The Big Picture: A Guide to Finding Your Purpose In Life
Julia Hobsbawm
Broadcaster, Speaker, Consultant, Author of Working Assumptions: What We Thought We Knew About Work Before Covid and Generative AI – And What We Know Now
Dr. Vivian Phillips Husband
Vice President of Customer Experience
Blue Shield of California
John Thompson
Bestselling Author, Speaker, Global Head of Artificial Intelligence, EY
Dan Gingiss
Speaker, Author, Customer Experience Expert
Chris Przybysz
CIO
Ideal Industries
Tessa G. Misiaszek, PhD
Head of Research
Korn Ferry Institute
Aaron Schroeder
Director of AI Solutions & Head of AI Center of Excellence
TTEC Digital
Dr. Serena Huang
International Keynote Speaker, Corporate Trainer and Influencer
Spencer X Smith
AI Advisor, Author
Carol Ptak
Partner
Demand Driven Institute LLC
Marilka Velez
SVP, Senior Director of Marketing
Associated Bank
Kelli Williams
CEO
The BrandLab
Anthony Romano
CEO
Laughlin Constable
Steve Hunt, PhD
Founder
i3 Talent
Sara Gilbertson Ley
Customer Service Manager
Sub-Zero Group
Jody McDonough
CIO
Sub-Zero Group
Isabelle Zdatny
Head of Thought Leadership // XM Institute
Qualtrics
Michael Hinshaw
Founder, President and Author
McorpCX
Polly Mitchell-Guthrie
Supply Chain Thought Leader
Kinaxis
Betsy Clough
Chief Human Resources Officer
UW Health
Gina Yacone
CISO
Trace3
Neil Morgan
Marketing Professor
Wisconsin School of Business
Rebecca Wlazlo
Senior Vice President Supply Chain
Crate & Barrel
Bethany Keller
Senior Vice President, Human Resources
Kohl’s Inc
Mary Beth George
Vice President of Store Experience Marketing
Target