As a trusted partner to industry-leading businesses, the UWEBC only invites sponsors that are valuable to attendees, and these sponsors have the option to lead a Strategic Briefing. Strategic Briefings are designed to help you create your organization’s vision, make strategic decisions, prioritize your technology investments and create the tactical actions that will carry you forward.
Strategic Briefings are terrific opportunities to position your brand as a thought leader and difference maker with decision-makers. Learn more about them below, and use the agenda to find what works best with your schedule and plan your day!
Note that while the Strategic Briefings are held concurrently, all sessions will be recorded and available for on-demand viewing after the conference.
Morning Sessions
Enable Agile Digital Transformation with a Lift & Shift First Strategy with J.J. Keller
Josh Djupstrom, Vice President of Information Technology, J.J. Keller
The pandemic compelled many businesses to accelerate their digital transformation, enabling them to swiftly adapt to evolving business needs and engage more effectively with customers, partners, and employees. These transformation initiatives have accelerated the move of IT landscapes to the cloud to enable further agility and focus resources on solving business problems. J.J. Keller plays a crucial role in helping organizations ensure safety and compliance across most industries especially those with rigorous and complex regulations such as healthcare, construction, and transportation. J.J. Keller provides deep expertise and technology-based solutions to ensure safe work environments for employees and while meeting all requirements of DOT, OSHA, EPA, and 300+ other agencies.
J.J. Keller recently completed the first phase of a large-scale digital transformation project which involved a move of many technologies to the cloud and modernizing mission critical systems such as their ERP and technology solutions. The key to their business transformation was developing a strategy which could be absorbed in phases, allowing for scalability and evolvement within the business, on a modern technology platform which could sustain future growth.
Learn how J.J. Keller:
- Moved their ERP to SAP S/4HANA driving mission-critical operations and providing a real-time view of the business
- Innovates using the latest cloud technology from SAP to drive business model innovation
- Plans to modernize their business processes and take advantage of the latest technology to provide modern solutions to their customers
So You Bought A Cloud Product, Now What?
Jake Beyer, Vice President of Experience, and Jamie Gunn, Director of Microsoft Solutions, Data Center, EDCi
In today’s business environment, migrating to the cloud and harnessing its power is essential to staying competitive and providing a great consumer experience. Too often, businesses move to the cloud, and once the initiative is over, they move on to their everyday business activities or the next big project.
This session will discuss the value of a structured continuous improvement initiative across your organization for your cloud investments. Through a continuous improvement initiative, we will show how organizations can realize benefits such as cost savings, enhanced agility, performance optimization, and, most importantly, getting the most out of your investment.
We will showcase real-world examples and results from the business user’s point of view and contact centers as a whole. Our goal is to give you the framework so your business can ensure that your cloud investment will deliver long-term value in the rapidly evolving digital and voice landscape.
Unlock Your SAP, ASAP for Any Front-End System
Gregory Butz, Chief Marketing Officer, enosix
Join the enosix SAP experts as they share how you can unlock your SAP, ASAP! ENOSIX delivers the fastest, most accurate, real-time SAP integration in the industry, enabling access to vital data directly within the front-end applications that your teams and customers work on every day.
Real-time data integration is a game changer. For your business, it helps you deliver higher overall profit margins, revenue gains, and operating cost reductions. Then there’s the human side. It enhances your team’s personal intuition, creativity, and communications with the speed, scale, accuracy, and efficiency of real-time business processes. Elevate the human experience for your customers and join us to discover how you can Feel the Impact™ with enosix at UWEBC!
ENOSIX will be joined by Matt Vandenbush, VP of IT, Brady Corp, who is a collaborative technology executive with a proven ability to build empowered teams, develop strategies and architectures that align with business objectives, and deliver on the plans.
Transforming Data Into Diamonds: Snowflake and the Future of Enterprise AI
Featuring panelists:
John Bruckner, Sr. District Manager, Enterprise, Snowflake
John Heisler, Sr. AI Specialist, Snowflake
Jody McDonough, CIO, Sub-Zero Group
This session explores how Snowflake’s Data Cloud helps customers transform vast amounts of data into valuable insights. Through real-world customer examples, our panelists will share how Snowflake enables their organizations to unlock hidden opportunities, streamline processes, and turn data into strategic assets while positioning their organization to fully leverage the future of enterprise AI. Join us to discover how peers have leveraged Snowflake and challenge yourself to unearth the hidden gems within your own business.
Digital Ecosystem – What Is It And Why Should Your Organization Consider Creating One?
Yatin Dhareshwar, Vice President of Digital Services, YASH Technologies
The digital landscape is shifting rapidly, replacing traditional B2B and B2C models with a Digital ecosystem approach. In this new paradigm, hyper-personalized services and products are delivered via interconnected digital platforms. Businesses must embrace this transformation, where AI is embedded everywhere, and voice-assisted interactions replace conventional interfaces. Low-code/no-code development, coupled with AI and automation, will permeate the entire software development lifecycle, slashing development cycles by 50-70%. These advancements enable unprecedented agility and speed, allowing organizations to innovate rapidly and adapt to changing market demands.This session will explore how these technological shifts are reshaping industries and offer insights into how businesses can position themselves for success in this evolving ecosystem.
Afternoon Sessions
A Case Study on the Impact of Engaging Suppliers in Sustainability
Jessy Servi Ortiz, Wisconsin Sustainable Business Council Managing Director
Are you looking to enhance your ESG impacts or engage your suppliers on sustainability?
The Wisconsin Sustainable Business Council’s Green Masters Program is a tool and framework to define, measure and improve sustainability performance. The virtual platform helps determine material topics, then prioritize and manage environmental, social and governance impacts important to your company and stakeholders.
This case study offers how we worked with a WI OEM to engage and educate a group of their suppliers to advance their greenhouse gas and sustainability goals. We’ll share results on the pilot and our plans for a larger rollout.
Don’t Be a Zombie Viewer: Engage Your Audience with Interactive Video
Bill Cherne, Senior Product Manager, Enghouse Video
In today’s rapidly evolving digital landscape, video content has become an indispensable tool for businesses, educators, and communicators alike. We’ll explore how to transition from traditional, passive video consumption to interactive, dialogue-driven experiences that captivate audiences and drive results. By understanding the evolving needs of viewers and harnessing the power of innovative platforms like Mediasite, organizations can unlock the full potential of video content and create lasting connections with their audiences.
Getting A Better ROI For Customer Experience Surveys – Action Matters The Most!
A CNH Industrial Case Study Of CX Success
Athena Campos, Head of Commercial Services for North America at CNH Industrial, and Scott M. Broetzmann, President & CEO, Customer Care Measurement & Consulting (CCMC)
While sophisticated survey analytics are vital to guiding improvements in the customer experience, many companies today have elegant analytics that fail to yield a better customer experience and move the NPS needle. Suffering from ‘paralysis by analysis’, companies all too often lose sight of the primary purpose in conducting surveys: taking action. Learn about how CNH Industrial is transforming the customer experience by evolving a deep understanding of key drivers and building an engaged culture of CX Ambassadors to take action on what matters most to customers.
AI at Work Now
Asif Bakar, Founder and CEO, Xorbix Technologies, Inc.
Come and see AI in action and understand what AI could look like once implemented in your organization. Explore diverse applications of AI in manufacturing and uncover the exciting possibilities for integrating AI into your organizational journey.
Setting the Table for Your AI Journey
Robert Farley, Vice President of Value Engineering, and Jefferson Duggan, AI/ML Specialist
We often hear about the transformative power of AI, but before you can reap the rewards, you need to build a solid foundation. This session is designed for business leaders who are eager to move beyond the buzzwords and start taking actionable steps toward AI integration. We’ll explore the essential prerequisites—from data strategy and infrastructure readiness to cultural shifts and talent acquisition—that ensure your organization is not only AI-ready but poised to lead in your industry.
