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Contact Center Quality Monitoring

Connect with fellow practitioners on what is happening in the contact center Quality Monitoring space, and help develop a strategy for ongoing dialogue on the topic.

Date: 10/06/2022 Focus Area: Customer Service Focus Area Peer Group: Customer Service

Contact Center Quality Monitoring Special Interest Group

Connect with fellow practitioners on what is happening in the contact center Quality Monitoring space.

Date: 02/08/2024 Focus Area: Customer Service Focus Area Peer Group: CS / Contact Center Quality Monitoring Special Interest Group

Contact Center Quality Monitoring Special Interest Group

Connect with fellow practitioners on what is happening in the contact center Quality Monitoring space.

Date: 06/13/2024 Focus Area: Customer Service Focus Area Peer Group: CS / Contact Center Quality Monitoring Special Interest Group

Contact Center Quality Monitoring Special Interest Group

Connect with fellow practitioners on what is happening in the contact center Quality Monitoring space.

Date: 10/17/2024 Focus Area: Customer Service Focus Area Peer Group: CS / Contact Center Quality Monitoring Special Interest Group