Past Events
Peer Group:
CS / Contact Center Workforce Management Special Interest Group
| Date | Title | Focus Area | Peer Group | |
|---|---|---|---|---|
| 10/30/25 | Contact Center Workforce Management Special Interest Group - Customer Service | Customer Service Focus Area | CS / Contact Center Workforce Management Special Interest Group | Event Details |
| 06/26/25 | Contact Center Workforce Management Special Interest Group - Customer Service | Customer Service Focus Area | CS / Contact Center Workforce Management Special Interest Group | Event Details |
| 11/14/24 | Contact Center Workforce Management - Special Interest Group | Customer Service Focus Area | CS / Contact Center Workforce Management Special Interest Group | Event Details |
| 07/30/24 | Contact Center Workforce Management - Special Interest Group | Customer Service Focus Area | CS / Contact Center Workforce Management Special Interest Group | Event Details |
| 04/02/24 | Contact Center Workforce Management - Special Interest Group | Customer Service Focus Area | CS / Contact Center Workforce Management Special Interest Group | Event Details |
| 11/09/23 | Contact Center Workforce Management - Special Interest Group Virtual Meeting | Customer Service Focus Area | CS / Contact Center Workforce Management Special Interest Group | Event Details |
| 07/20/23 | Contact Center Workforce Management - Special Interest Group Virtual Meeting | Customer Service Focus Area | CS / Contact Center Workforce Management Special Interest Group | Event Details |
| 05/04/23 | Contact Center Workforce Management - Special Interest Group Virtual Meeting | Customer Service Focus Area | CS / Contact Center Workforce Management Special Interest Group | Event Details |
| 02/02/23 | Contact Center Workforce Management - Special Interest Group Virtual Meeting | Customer Service Focus Area | CS / Contact Center Workforce Management Special Interest Group | Event Details |
| 10/20/22 | Special Interest Group, Pilot Session - Workforce Management in Customer Care | Customer Service Focus Area | CS / Contact Center Workforce Management Special Interest Group | Event Details |