|
10/30/25 |
Contact Center Workforce Management Special Interest Group - Customer Service
|
Customer Service Focus Area |
CS / Contact Center Workforce Management Special Interest Group |
Event
Details
|
|
10/28/25 |
Supplier Health and Risk Management - Procurement Peer Group
|
Supply Chain Management Focus Area |
Procurement |
Event
Details
|
|
10/23/25 |
Customer Experience Transformation: Embedding CX into Every Stage of Your Marketing Strategy - Marketing Peer Group Hybrid Event
|
Marketing Focus Area |
Marketing |
Event
Details
|
|
10/21/25 |
Innovation Management, First Things First: Prioritizing Improvement Efforts - Innovation Management Interest Group
|
Innovation Management Focus Area |
Innovation Management Interest Group |
Event
Details
|
|
10/17/25 |
Executive Roundtable on Current and Emerging HR Issues - HR Executives Group
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
10/16/25 |
Contact Center Quality Monitoring Special Interest Group - Customer Service
|
Customer Service Focus Area |
CS / Contact Center Quality Monitoring Special Interest Group |
Event
Details
|
|
09/16/25 |
Freight Cost, Capacity and Scenario Planning - Logistics and Distribution Peer Group (in-person event)
|
Supply Chain Management Focus Area |
Logistics and Distribution |
Event
Details
|
|
09/11/25 |
Agile 2.0 for AI Innovation: Adapting Frameworks for Rapid Learning and Responsible Delivery - Agile IT Special Interest Group: Agile 2.0 for AI Innovation
|
Technology Focus Area |
T / Agile IT Special Interest Group |
Event
Details
|
|
09/09/25 |
Optimizing Performance: Creating a Flexible, Data-Driven Marketing Strategy - Marketing Peer Group Hybrid Event
|
Marketing Focus Area |
Marketing |
Event
Details
|
|
08/21/25 |
Starting at the Source: Building Strong Employee Connections with Customer Care Teams - Customer Service Peer Group Hybrid Event
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
|
08/20/25 |
Igniting Innovation: A Women in Manufacturing Experience - Women in Manufacturing (WiM) Experience at UW-Madison
|
Other Forums / Events |
Special Events |
Event
Details
|
|
08/20/25 |
AI Governance: Ensuring Responsible and Ethical AI Use - Technology Peer Group
|
Technology Focus Area |
Technology |
Event
Details
|
|
08/19/25 |
Wisconsin IoT Council Third Quarter Symposium 2025 - Smarter Products: Using AI + IoT to Create Connected, Customer-Centric Solutions
|
Other Forums / Events |
Special Events |
Event
Details
|
|
08/15/25 |
Executive Roundtable on Current and Emerging HR Issues - HR Executives Group
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
08/14/25 |
Lead Generation and Sales - Lead Generation and Sales Special Interest Group
|
Marketing Focus Area |
MKG / Lead Generation and Sales Special Interest Group |
Event
Details
|
|
08/12/25 |
Trade Compliance Roundtable: Navigating Tariff Changes - Trade Compliance Special Interest Group
|
Supply Chain Management Focus Area |
SCM / Trade Compliance Special Interest Group |
Event
Details
|
|
08/07/25 |
Hosted by The Department of Homeland Security - Madison Corporate Security Symposium
|
Technology Focus Area |
Special Events |
Event
Details
|
|
08/05/25 |
ROI at the Speed of Business: Making Better Decisions Faster - Data and Analytics Interest Group Hybrid Event
|
Data and Analytics Focus Area |
Data and Analytics Interest Group |
Event
Details
|
|
07/22/25 |
Warehouse Automation - Logistics and Distribution Peer Group
|
Supply Chain Management Focus Area |
Logistics and Distribution |
Event
Details
|
|
07/17/25 |
Stronger Together: Aligning with Technology Partners to Elevate Your Contact-Center Strategy - Future of Contact Centers Special Interest Group
|
Customer Service Focus Area |
CS / Future of Contact Centers Special Interest Group |
Event
Details
|
|
07/16/25 |
Empowered to Fail: Creating a Culture of Innovation - Innovation Management Interest Group
|
Innovation Management Focus Area |
Innovation Management Interest Group |
Event
Details
|
|
07/10/25 |
Connected and Intelligent Products - Product Management Special Interest Group
|
Marketing Focus Area |
MKG / Product Management Special Interest Group |
Event
Details
|
|
06/26/25 |
Contact Center Workforce Management Special Interest Group - Customer Service
|
Customer Service Focus Area |
CS / Contact Center Workforce Management Special Interest Group |
Event
Details
|
|
06/18/25 |
Smarter Maintenance – Using AI and IoT to Predict, Prevent, and Perform - Wisconsin IoT Council Second Quarter Symposium 2025
|
Other Forums / Events |
Special Events |
Event
Details
|
|
06/12/25 |
Contact Center Quality Monitoring Special Interest Group - Customer Service
|
Customer Service Focus Area |
CS / Contact Center Quality Monitoring Special Interest Group |
Event
Details
|
|
06/05/25 |
Digital Transformation in Supply Chain - Supply Chain Peer Group Hybrid Event
|
Supply Chain Management Focus Area |
Supply Chain Management |
Event
Details
|
|
06/03/25 |
More than Authority: Emotional Intelligence in Leadership - Leadership and Change Management Interest Group
|
Leadership, Change Management, and Strategy Activation Focus Area |
Leadership and Change Management Interest Group |
Event
Details
|
|
05/22/25 |
Focus on the Basics: Clear Communication and Expectations to Build Trust - Customer Service Peer Group Hybrid Event
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
|
05/16/25 |
HR Technology and Digital Transformation: Navigating New Tools - HR Executives Group
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
05/13/25 |
Open Innovation: Collaborating Beyond Organizational Boundaries - Innovation Management Interest Group Hybrid Event
|
Innovation Management Focus Area |
Innovation Management Interest Group |
Event
Details
|
|
05/07/25 |
Exploring Retrieval-Augmented Generation (RAG) in AI Applications - AI Special Interest Group
|
Technology Focus Area |
T / AI Special Interest Group |
Event
Details
|
|
05/06/25 |
Sales and Operations Planning (S&OP) - Inventory Management - Sales and Operations Planning Special Interest Group
|
Supply Chain Management Focus Area |
SCM / Sales and Operations Planning Special Interest Group |
Event
Details
|
|
05/01/25 |
Your gateway to mastering digital innovation and driving growth amidst the latest trends - Wisconsin Digital Symposium
|
Digital Transformation Focus Area |
Digital Executives |
Event
Details
|
|
04/24/25 |
Lead Generation and Sales - Lead Generation and Sales Special Interest Group
|
Marketing Focus Area |
MKG / Lead Generation and Sales Special Interest Group |
Event
Details
|
|
04/16/25 |
Unified Modernization: Harnessing Hybrid Cloud for Business Transformation - Technology Peer Group
|
Technology Focus Area |
Technology |
Event
Details
|
|
04/15/25 |
From Products to Platforms – Are You Selling a Product or Building an Ecosystem? - Product Management Special Interest Group
|
Marketing Focus Area |
MKG / Product Management Special Interest Group |
Event
Details
|
|
04/11/25 |
Executive Roundtable on Current and Emerging HR Issues - HR Executives Group
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
04/03/25 |
Supply Chain Career Development: Invest in People - Supply Chain Peer Group Hybrid Event
|
Supply Chain Management Focus Area |
Supply Chain Management |
Event
Details
|
|
03/20/25 |
Outsourcing the Customer Approach: Simplifying Support, and Reducing Customer Effort - Future of Contact Centers Special Interest Group
|
Customer Service Focus Area |
CS / Future of Contact Centers Special Interest Group |
Event
Details
|
|
03/18/25 |
Trade Compliance Roundtable - Trade Compliance Special Interest Group (in-person event)
|
Supply Chain Management Focus Area |
SCM / Trade Compliance Special Interest Group |
Event
Details
|
|
03/14/25 |
Building Future-Ready Leadership: Manager and Leader Development - HR Executives Group
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
03/12/25 |
Redefining Security: Zero Trust Strategies for Reputation & Risk Management - Technology Peer Group
|
Technology Focus Area |
Technology |
Event
Details
|
|
03/11/25 |
Wisconsin Customer Experience Symposium - Wisconsin Customer Experience Symposium
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
|
03/04/25 |
Negotiating with Suppliers - Procurement Peer Group
|
Supply Chain Management Focus Area |
Procurement |
Event
Details
|
|
02/27/25 |
Customer Journey Mapping: Creating Seamless Experiences in B2B and B2C - Marketing Peer Group Hybrid Event
|
Marketing Focus Area |
Marketing |
Event
Details
|
|
02/20/25 |
Committing to Quality: Strong Customer Service Operations - Customer Service Peer Group Hybrid Event
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
|
02/19/25 |
Search Powered by Data Science - AI Special Interest Group
|
Technology Focus Area |
T / AI Special Interest Group |
Event
Details
|
|
02/14/25 |
Executive Roundtable on Current and Emerging HR Issues - HR Executives Group
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
02/11/25 |
Metrics That Matter: Letting Purpose Focus Analytics - Data and Analytics Interest Group
|
Data and Analytics Focus Area |
Data and Analytics Interest Group |
Event
Details
|
|
02/04/25 |
Supply Chain Resilience and Agility - Supply Chain Peer Group
|
Supply Chain Management Focus Area |
Supply Chain Management |
Event
Details
|
|
01/30/25 |
Lead Generation and Sales - Lead Generation and Sales Special Interest Group
|
Marketing Focus Area |
MKG / Lead Generation and Sales Special Interest Group |
Event
Details
|
|
01/28/25 |
Avoiding Change Fatigue: Keeping Sight of Humans with Ongoing Change - Leadership and Change Management Interest Group
|
Leadership, Change Management, and Strategy Activation Focus Area |
Leadership and Change Management Interest Group |
Event
Details
|
|
01/23/25 |
Unleashing the Future: Hyperautomation Meets Agentic AI for Intelligent Transformation - Technology Peer Group
|
Technology Focus Area |
Technology |
Event
Details
|
|
12/16/24 |
LinkedIn Live Speaker Reveal - Wisconsin Customer Experience Symposium
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
|
12/10/24 |
Building a Data-Savvy Workforce: Assessing and Addressing Skill Gaps in Our Teams - Data & Analytics Interest Group
|
Data and Analytics Focus Area |
Data and Analytics Interest Group |
Event
Details
|
|
12/05/24 |
Tech Trends 2025 Highlighting Industry 4.0 - Information Technology Peer Group Hybrid Event
|
Technology Focus Area |
Technology |
Event
Details
|
|
11/21/24 |
Connected and Intelligent Products - Product Management Special Interest Group
|
Marketing Focus Area |
MKG / Product Management Special Interest Group |
Event
Details
|
|
11/19/24 |
Agile Synergy: Integrating People, Processes, and Technology for Organizational Resilience - Innovation Management Interest Group Hybrid Event
|
Innovation Management Focus Area |
Innovation Management Interest Group |
Event
Details
|
|
11/14/24 |
Contact Center Workforce Management - Special Interest Group
|
Customer Service Focus Area |
CS / Contact Center Workforce Management Special Interest Group |
Event
Details
|
|
11/12/24 |
Nearshoring, Re-shoring, and Friend-shoring Strategies - Procurement Peer Group
|
Supply Chain Management Focus Area |
Procurement |
Event
Details
|
|
11/07/24 |
AI in Employee Training: Learning to be Better Humans from Technology - Future of Contact Centers Special Interest Group
|
Customer Service Focus Area |
CS / Future of Contact Centers Special Interest Group |
Event
Details
|
|
11/01/24 |
Designing a Human-Centric Employee Value Proposition - HR Executives Group
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
10/29/24 |
Lead Generation and Sales - Pilot Event
|
Marketing Focus Area |
MKG / Lead Generation and Sales Special Interest Group |
Event
Details
|
|
10/24/24 |
S&OP Timely Topics - Sales and Operations Planning Special Interest Group
|
Supply Chain Management Focus Area |
SCM / Sales and Operations Planning Special Interest Group |
Event
Details
|
|
10/21/24 |
Experience Management Boot Camp - Experience Management Virtual Boot Camp
|
Other Forums / Events |
Experience Management Boot Camp |
Event
Details
|
|
10/17/24 |
Special Interest Group - Contact Center Quality Monitoring
|
Customer Service Focus Area |
CS / Contact Center Quality Monitoring Special Interest Group |
Event
Details
|
|
10/01/24 |
2024 Business Best Practices & Emerging Technologies Conference - UWEBC Annual Conference
|
Annual Conference |
Annual Conference |
Event
Details
|
|
09/17/24 |
Transportation Industry Update: Capacity, Pricing, and Discussing the Future - Logistics and Distribution Peer Group (in-person event)
|
Supply Chain Management Focus Area |
Logistics and Distribution |
Event
Details
|
|
09/06/24 |
Executive Roundtable on Current and Emerging HR Issues - HR Executives Group
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
09/04/24 |
The Impact of Career Management and Internal Mobility on Development and Organizational Competence - Leadership, Change Management, and Strategy Activation Interest Group Hybrid Event
|
Leadership, Change Management, and Strategy Activation Focus Area |
Leadership and Change Management Interest Group |
Event
Details
|
|
08/28/24 |
Mastering Agile Estimation Techniques - Agile IT Special Interest Group
|
Technology Focus Area |
T / Agile IT Special Interest Group |
Event
Details
|
|
08/22/24 |
Senior Leadership Networking Event and UW 175th Anniversary Celebration in Waukesha - Senior Leadership Networking Event and UW 175th Anniversary Celebration in Waukesha
|
Other Forums / Events |
UW 175 Anniversary Celebration |
Event
Details
|
|
08/21/24 |
AI Governance: Establishing Internal Frameworks for Ethical and Compliant AI Use - Predictive Analytics Special Interest Group Meeting
|
Technology Focus Area |
T / AI Special Interest Group |
Event
Details
|
|
08/15/24 |
Employee Experience: The Edge to Creating Enriching Customer Experiences - Customer Service Peer Group Hybrid Event
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
|
08/09/24 |
Marketing Analytics: Using Real-Time Data to Optimize Campaigns and Measure ROI - Marketing Peer Group Hybrid Meeting
|
Marketing Focus Area |
Marketing |
Event
Details
|
|
08/07/24 |
Reinventing Trade Compliance - Trade Compliance Special Interest Group
|
Supply Chain Management Focus Area |
SCM / Trade Compliance Special Interest Group |
Event
Details
|
|
08/02/24 |
Strategic Reskilling: Aligning Talent Development with Business Goals - HR Executives Group
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
07/30/24 |
Contact Center Workforce Management - Special Interest Group
|
Customer Service Focus Area |
CS / Contact Center Workforce Management Special Interest Group |
Event
Details
|
|
07/25/24 |
Data Storytelling for Business Understanding and Progress: Visualization, Dashboarding, and Beyond - Data & Analytics Interest Group
|
Data and Analytics Focus Area |
Data and Analytics Interest Group |
Event
Details
|
|
07/17/24 |
Supply Chain Optimization & Network Design - Supply Chain Peer Group Hybrid Meeting
|
Supply Chain Management Focus Area |
Supply Chain Management |
Event
Details
|
|
07/11/24 |
Customer Experience Platforms: Mapping and Measuring the End-to-End Customer Journey - Future of Contact Centers Special Interest Group
|
Customer Service Focus Area |
CS / Future of Contact Centers Special Interest Group |
Event
Details
|
|
06/13/24 |
Special Interest Group - Contact Center Quality Monitoring
|
Customer Service Focus Area |
CS / Contact Center Quality Monitoring Special Interest Group |
Event
Details
|
|
06/11/24 |
Inventory Management - Too Much vs Not Enough - Sales & Operations Planning Special Interest Group
|
Supply Chain Management Focus Area |
SCM / Sales and Operations Planning Special Interest Group |
Event
Details
|
|
06/05/24 |
Panel Discussion on Google SEO Algorithm Leak - Marketing Peer Group
|
Marketing Focus Area |
Marketing |
Event
Details
|
|
06/05/24 |
Leveraging Data-Driven Decision Making in Product Management - Product Management Special Interest Group
|
Marketing Focus Area |
MKG / Product Management Special Interest Group |
Event
Details
|
|
05/23/24 |
Creating a Single Source of Truth: Strong Knowledge Management Resources in Customer Care - Customer Service Peer Group Hybrid Event
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
|
05/20/24 |
Process Mining & Intelligent Automation Boot Camp - Process Mining & Intelligent Automation Virtual Boot Camp
|
Other Forums / Events |
Process Mining & Intelligent Automation Boot Camp |
Event
Details
|
|
05/16/24 |
Accelerating Digital Transformation with Agile: Strategies and Practices - Innovation Management Interest Group
|
Innovation Management Focus Area |
Innovation Management Interest Group |
Event
Details
|
|
05/15/24 |
Risk Management in Procurement - Procurement Peer Group
|
Supply Chain Management Focus Area |
Procurement |
Event
Details
|
|
05/13/24 |
Strategy Activation Boot Camp - Strategy Activation Virtual Boot Camp
|
Other Forums / Events |
Strategy Activation Boot Camp |
Event
Details
|
|
05/09/24 |
Technology Innovations in Marketing: The Impact of Generative AI on Modern Marketing Practices - Marketing Peer Group Hybrid Event
|
Marketing Focus Area |
Marketing |
Event
Details
|
|
05/02/24 |
Wisconsin Digital Symposium - Wisconsin Digital Symposium
|
Digital Transformation Focus Area |
Digital Executives |
Event
Details
|
|
04/25/24 |
Augmenting Your Workforce w/ Generative AI - Information Technology Peer Group Hybrid Meeting
|
Technology Focus Area |
Technology |
Event
Details
|
|
04/16/24 |
Re-Skilling Your Supply Chain Team - Supply Chain Peer Group Hybrid Event
|
Supply Chain Management Focus Area |
Supply Chain Management |
Event
Details
|
|
04/09/24 |
Trade Compliance Roundtable - Trade Compliance Special Interest Group (in-person event)
|
Supply Chain Management Focus Area |
SCM / Trade Compliance Special Interest Group |
Event
Details
|
|
04/05/24 |
Executive Roundtable on Current and Emerging HR Issues - HR Executives Group
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
04/04/24 |
Evolving Leadership in Times of Change - Leadership, Change Management, and Strategy Activation Interest Group
|
Leadership, Change Management, and Strategy Activation Focus Area |
Leadership and Change Management Interest Group |
Event
Details
|
|
04/02/24 |
Contact Center Workforce Management - Special Interest Group
|
Customer Service Focus Area |
CS / Contact Center Workforce Management Special Interest Group |
Event
Details
|
|
03/21/24 |
Building User-Centric Products: Strategies for Deep User Engagement and Satisfaction - Product Management Special Interest Group
|
Marketing Focus Area |
MKG / Product Management Special Interest Group |
Event
Details
|
|
03/20/24 |
Continuous Threat Exposure Management - Information Technology Peer Group
|
Technology Focus Area |
Technology |
Event
Details
|
|
03/14/24 |
Generative AI in Text Channels: Co-Pilots, Chatbots and more! - Future of Contact Centers Special Interest Group
|
Customer Service Focus Area |
CS / Future of Contact Centers Special Interest Group |
Event
Details
|
|
03/12/24 |
How UWEBC Members are Integrating and Garnering Value of Generative AI Today - Data & Analytics Interest Group Hybrid Event
|
Data and Analytics Focus Area |
Data and Analytics Interest Group |
Event
Details
|
|
03/08/24 |
Fostering a Resilient Organizational Culture in Hybrid Work Environments - HR Executives Group
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
03/05/24 |
Strategies to Improve End-to-End Freight Visibility - Logistics and Distribution Peer Group
|
Supply Chain Management Focus Area |
Logistics and Distribution |
Event
Details
|
|
02/29/24 |
Harmonizing Agile and DevOps: Accelerating Software Delivery in Tech Teams - Agile IT Special Interest Group
|
Technology Focus Area |
T / Agile IT Special Interest Group |
Event
Details
|
|
02/23/24 |
Exploring Synthetic Data in Predictive Analytics - Predictive Analytics Special Interest Group
|
Technology Focus Area |
T / AI Special Interest Group |
Event
Details
|
|
02/22/24 |
The Voice of Customer Program in a Post-survey Age: How to Listen When No One is Talking - Customer Service Peer Group Hybrid Event
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
|
02/20/24 |
Managing Supplier Lead-Times - Procurement Peer Group
|
Supply Chain Management Focus Area |
Procurement |
Event
Details
|
|
02/15/24 |
Customer-Centric Marketing: Strategies to Enhance Engagement, Foster Loyalty, and Drive Retention - Marketing Peer Group Hybrid Event
|
Marketing Focus Area |
Marketing |
Event
Details
|
|
02/13/24 |
Agile Tools for Cross-Functional Collaboration: Enhancing Visibility and Efficiency - Innovation Management Interest Group
|
Innovation Management Focus Area |
Innovation Management Interest Group |
Event
Details
|
|
02/08/24 |
Special Interest Group - Contact Center Quality Monitoring
|
Customer Service Focus Area |
CS / Contact Center Quality Monitoring Special Interest Group |
Event
Details
|
|
02/02/24 |
Executive Roundtable on Current and Emerging HR Issues - HR Executives Group
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
01/26/24 |
Building a Culture of Change Management and Strategy Activation in Your Organization - Leadership, Change Management, and Strategy Activation Interest Group
|
Leadership, Change Management, and Strategy Activation Focus Area |
Leadership and Change Management Interest Group |
Event
Details
|
|
01/25/24 |
Harnessing Emerging Technologies for Business Innovation - IT Peer Group
|
Technology Focus Area |
Technology |
Event
Details
|
|
12/13/23 |
Addressing Misaligned Stakeholder Expectations: Harmonizing Visions for Product Success! - Product Management Special Interest Group Virtual Meeting
|
Marketing Focus Area |
MKG / Product Management Special Interest Group |
Event
Details
|
|
12/12/23 |
AI in Supply Chain - Supply Chain Peer Group Virtual Meeting
|
Supply Chain Management Focus Area |
Supply Chain Management |
Event
Details
|
|
12/07/23 |
Tech Horizons 2024: Actionable Trends for Tomorrow, Today! - Information Technology Peer Group Hybrid Meeting
|
Technology Focus Area |
Technology |
Event
Details
|
|
11/21/23 |
S&OP: What Does Success Look Like? - Sales & Operations Planning Special Interest Group Virtual Meeting
|
Supply Chain Management Focus Area |
SCM / Sales and Operations Planning Special Interest Group |
Event
Details
|
|
11/14/23 |
Digital Transformation for the Technology Leader Boot Camp - Digital Transformation for the Technology Leader Boot Camp
|
Other Forums / Events |
Digital Transformation for the Technolgy Leader Boot Camp |
Event
Details
|
|
11/10/23 |
Executive Roundtable on Current and Emerging HR Issues - Human Resources Executives Group Virtual Meeting
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
11/09/23 |
Contact Center Workforce Management - Special Interest Group Virtual Meeting
|
Customer Service Focus Area |
CS / Contact Center Workforce Management Special Interest Group |
Event
Details
|
|
11/08/23 |
Strategies to Reduce Customer Effort and Increase First Contact Resolution - Customer Service Peer Group Hybrid Meeting
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
|
10/27/23 |
Trade Compliance pop-up event: AD/CVD petition and impact - Trade Compliance Special Interest Group Virtual Meeting
|
Supply Chain Management Focus Area |
SCM / Trade Compliance Special Interest Group |
Event
Details
|
|
10/26/23 |
Large Language Models: ChatGPT in Customer Care - Future of Contact Centers Special Interest Group Meeting
|
Customer Service Focus Area |
CS / Future of Contact Centers Special Interest Group |
Event
Details
|
|
10/19/23 |
Contact Center Quality Monitoring - Special Interest Group Virtual Meeting
|
Customer Service Focus Area |
CS / Contact Center Quality Monitoring Special Interest Group |
Event
Details
|
|
10/03/23 |
Human Resources Track Presentations and Videos - 2023 Business Best Practices & Emerging Technologies Conference
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
10/03/23 |
2023 Business Best Practices & Emerging Technologies Conference - UWEBC Annual Conference
|
Annual Conference |
Annual Conference |
Event
Details
|
|
09/19/23 |
Predictive Analytics & ROI Modeling Boot Camp - Predictive Analytics & ROI Modeling Boot Camp
|
Other Forums / Events |
Predictive Analytics & ROI Modeling Boot Camp |
Event
Details
|
|
09/15/23 |
Executive Roundtable on Current and Emerging HR Issues - Human Resources Executives Group Virtual Meeting
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
09/14/23 |
Cloud Economics Mastery: Leveraging Cloud's Speed, Flexibility, and Scale for Business Growth - Information Technology Peer Group Virtual Meeting
|
Technology Focus Area |
Technology |
Event
Details
|
|
09/13/23 |
Transportation Industry Update: Capacity, Pricing, and Discussing the Future - Logistics and Distribution Peer Group Meeting (in-person event)
|
Supply Chain Management Focus Area |
Logistics and Distribution |
Event
Details
|
|
09/07/23 |
Securing Generative AI - Predictive Analytics Special Interest Group Virtual Meeting
|
Technology Focus Area |
T / AI Special Interest Group |
Event
Details
|
|
08/29/23 |
Best Practices for Leadership in an Agile Organization - Agile IT Special Interest Group Meeting
|
Technology Focus Area |
T / Agile IT Special Interest Group |
Event
Details
|
|
08/23/23 |
Learn and Apply Essential XM Principles to Help Your Business Thrive - Experience Management Boot Camp
|
Other Forums / Events |
Experience Management Boot Camp |
Event
Details
|
|
08/16/23 |
Selling the C-Suite: Evolving Sourcing's Role from Cost Cutter to Revenue Driver - Procurement Peer Group Virtual Meeting
|
Supply Chain Management Focus Area |
Procurement |
Event
Details
|
|
08/10/23 |
Approaches to Developing Leadership Skills in Frontline Supervisors and Managers - Customer Service Peer Group Hybrid Meeting
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
|
07/27/23 |
Canada Changes and other Timely Topics - Trade Compliance Special Interest Group Meeting
|
Supply Chain Management Focus Area |
SCM / Trade Compliance Special Interest Group |
Event
Details
|
|
07/20/23 |
Contact Center Workforce Management - Special Interest Group Virtual Meeting
|
Customer Service Focus Area |
CS / Contact Center Workforce Management Special Interest Group |
Event
Details
|
|
07/18/23 |
Leveraging Sustainability in Tech to Drive Efficiency and Cost Savings - Information Technology Peer Group Virtual Meeting
|
Technology Focus Area |
Technology |
Event
Details
|
|
07/13/23 |
Sentiment Analysis: Catching Feelings - Future of Contact Centers Special Interest Group Virtual Meeting
|
Customer Service Focus Area |
CS / Future of Contact Centers Special Interest Group |
Event
Details
|
|
06/30/23 |
Contact Center Quality Monitoring - Special Interest Group Virtual Meeting
|
Customer Service Focus Area |
CS / Contact Center Quality Monitoring Special Interest Group |
Event
Details
|
|
06/27/23 |
Road Trip to Summerfest Tech - IT Peer Group Meeting
|
Technology Focus Area |
Technology |
Event
Details
|
|
06/16/23 |
ChatGPT and HR: A Primer for HR Executives - Human Resources Executives Group Virtual Meeting
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
06/12/23 |
Strategy Activation Boot Camp - Strategy Activation Boot Camp
|
Other Forums / Events |
Strategy Activation Boot Camp |
Event
Details
|
|
06/08/23 |
The Rise of Video Storytelling: How to Captivate Your Audience and Build Your Brand - Marketing Peer Group Hybrid Meeting
|
Marketing Focus Area |
Marketing |
Event
Details
|
|
06/06/23 |
Sales & Operations Planning - Kickoff Meeting - Sales & Operations Planning Special Interest Group Hybrid Meeting
|
Supply Chain Management Focus Area |
SCM / Sales and Operations Planning Special Interest Group |
Event
Details
|
|
05/25/23 |
Wisconsin Digital Symposium - Wisconsin Digital Symposium
|
Digital Transformation Focus Area |
Digital Executives |
Event
Details
|
|
05/22/23 |
Process Mining & Intelligent Automation Boot Camp - Process Mining & Intelligent Automation Boot Camp
|
Other Forums / Events |
Process Mining & Intelligent Automation Boot Camp |
Event
Details
|
|
05/18/23 |
Automating Customer Service Processes - Customer Service Peer Group Hybrid Meeting
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
|
05/17/23 |
Supplier Health and Contingency Planning - Procurement Peer Group Virtual Meeting
|
Supply Chain Management Focus Area |
Procurement |
Event
Details
|
|
05/12/23 |
Executive Roundtable on Current and Emerging HR Issues - Human Resources Executives Group Virtual Meeting
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
05/04/23 |
Contact Center Workforce Management - Special Interest Group Virtual Meeting
|
Customer Service Focus Area |
CS / Contact Center Workforce Management Special Interest Group |
Event
Details
|
|
04/27/23 |
Understanding the New AI and Data Science Landscape - Information Technology Peer Group Hybrid Meeting
|
Technology Focus Area |
Technology |
Event
Details
|
|
04/18/23 |
Supply Chain Manager to Leader: Upskilling, Re-Skilling and Retention - Supply Chain Peer Group Hybrid Meeting
|
Supply Chain Management Focus Area |
Supply Chain Management |
Event
Details
|
|
04/14/23 |
Agent Assist: Hype or Necessity - The Future of Contact Centers Special Interest Group Virtual Meeting
|
Customer Service Focus Area |
CS / Future of Contact Centers Special Interest Group |
Event
Details
|
|
04/06/23 |
Contact Center Quality Monitoring - Special Interest Group Virtual Meeting
|
Customer Service Focus Area |
CS / Contact Center Quality Monitoring Special Interest Group |
Event
Details
|
|
04/04/23 |
Navigating the Internet of Things: How Product Managers Can Overcome the Challenges of Connected Products - Product Management Special Interest Group Virtual Meeting
|
Marketing Focus Area |
MKG / Product Management Special Interest Group |
Event
Details
|
|
03/16/23 |
Strategies to Combat the Tech Talent Shortage - Information Technology Peer Group Virtual Meeting
|
Technology Focus Area |
Technology |
Event
Details
|
|
03/10/23 |
Hybrid Work is Here to Stay: Focus on Future of Work, Culture, and Inclusion - Human Resources Executives Group Virtual Meeting
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
03/09/23 |
Lora Cecere on the Supply Chain Response and Metrics that Matter - Logistics and Distribution Peer Group Virtual Meeting
|
Supply Chain Management Focus Area |
Logistics and Distribution |
Event
Details
|
|
02/28/23 |
Leveraging Data Governance and Ethics to Promote Responsible Data Use - Predictive Analytics Special Interest Group Virtual Meeting
|
Technology Focus Area |
T / AI Special Interest Group |
Event
Details
|
|
02/23/23 |
Strategies for Managing Change in Customer Care Organizations - Customer Service Peer Group Virtual Meeting
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
|
02/15/23 |
Optimizing Value Stream Management for Agile - Agile IT Special Interest Group Virtual Meeting
|
Technology Focus Area |
T / Agile IT Special Interest Group |
Event
Details
|
|
02/14/23 |
Trade Compliance Initiatives and Challenges - Trade Compliance Special Interest Group Meeting (in-person event)
|
Supply Chain Management Focus Area |
SCM / Trade Compliance Special Interest Group |
Event
Details
|
|
02/09/23 |
ChatGPT Workshop – A Hands-On Exploration for Marketers to Harness the Power of Generative AI - Marketing Peer Group Hybrid Meeting
|
Marketing Focus Area |
Marketing |
Event
Details
|
|
02/03/23 |
Executive Roundtable on Current and Emerging HR Issues - Human Resources Executives Group Virtual Meeting
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
02/02/23 |
Contact Center Workforce Management - Special Interest Group Virtual Meeting
|
Customer Service Focus Area |
CS / Contact Center Workforce Management Special Interest Group |
Event
Details
|
|
01/31/23 |
Building an Effective Enterprise Technology Roadmap - Information Technology Peer Group Virtual Meeting
|
Technology Focus Area |
Technology |
Event
Details
|
|
01/25/23 |
Supply Chain Transformation: Planning, Executing and Managing Change - Supply Chain Peer Group Virtual Meeting
|
Supply Chain Management Focus Area |
Supply Chain Management |
Event
Details
|
|
01/19/23 |
Omnichannel: What Will It Take to Turn This Goal Into a Reality? - Future of Contact Centers Special Interest Group Virtual Meeting
|
Customer Service Focus Area |
CS / Future of Contact Centers Special Interest Group |
Event
Details
|
|
01/13/23 |
Contact Center Quality Monitoring - Special Interest Group Virtual Meeting
|
Customer Service Focus Area |
CS / Contact Center Quality Monitoring Special Interest Group |
Event
Details
|
|
01/09/23 |
Experience Management Boot Camp - Experience Management Boot Camp
|
Other Forums / Events |
Experience Management Boot Camp |
Event
Details
|
|
12/14/22 |
Lightning Round: Top Supplier Questions of 2022 in 60 Minutes - Procurement Peer Group Virtual Meeting
|
Supply Chain Management Focus Area |
Procurement |
Event
Details
|
|
12/12/22 |
Process Mining & Intelligent Automation Boot Camp - Process Mining & Intelligent Automation Boot Camp
|
Other Forums / Events |
Process Mining & Intelligent Automation Boot Camp |
Event
Details
|
|
12/08/22 |
A Look Around the Corner: IT Trends for 2023 - Information Technology Peer Group Hybrid Meeting
|
Technology Focus Area |
Technology |
Event
Details
|
|
12/05/22 |
Digital Product Management Boot Camp - Digital Product Management Boot Camp
|
Other Forums / Events |
Digital Product Management Boot Camp |
Event
Details
|
|
11/29/22 |
Data Engineering for Predictive Analytics - Information Technology Peer Group Virtual Meeting
|
Technology Focus Area |
Technology |
Event
Details
|
|
11/18/22 |
Executive Roundtable on Current and Emerging HR Issues - Human Resources Executives Special Interest Group Virtual Meeting
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
11/17/22 |
Overcoming Product Management's Thorniest Communication Challenges - Product Management Special Interest Group Virtual Meeting
|
Marketing Focus Area |
MKG / Product Management Special Interest Group |
Event
Details
|
|
11/10/22 |
Approaches to Providing Proactive Service to Prevent Unnecessary Contacts and Improve Customer Engagement - Customer Service Peer Group Hybrid Meeting
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
|
11/09/22 |
Looking Ahead: Upcoming Trade Compliance Initiatives and Focus Areas - Trade Compliance Special Interest Group Virtual Meeting
|
Supply Chain Management Focus Area |
SCM / Trade Compliance Special Interest Group |
Event
Details
|
|
11/03/22 |
Transportation Industry Update: Capacity, Pricing and Sustainability - Logistics and Distribution Peer Group Hybrid Meeting
|
Supply Chain Management Focus Area |
Logistics and Distribution |
Event
Details
|
|
10/21/22 |
The Success Delta - Crafting Cultures that Work in a Hybrid/WFA World - Human Resources Executives Special Interest Group Virtual Meeting
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
10/20/22 |
Special Interest Group, Pilot Session - Workforce Management in Customer Care
|
Customer Service Focus Area |
CS / Contact Center Workforce Management Special Interest Group |
Event
Details
|
|
10/18/22 |
The Secret to Agile Marketing to Achieve Marketing Excellence - Marketing Peer Group Hybrid Meeting
|
Marketing Focus Area |
Marketing |
Event
Details
|
|
10/13/22 |
Special Interest Group, Pilot Session - Customer Care in a B2B Environment
|
Customer Service Focus Area |
ENDED: B2B Customer Service Special Interest Group - Senior Leaders |
Event
Details
|
|
10/12/22 |
Cybersecurity Trends to Watch - Information Technology Peer Group Meeting
|
Technology Focus Area |
Technology |
Event
Details
|
|
10/11/22 |
Supplier Diversity - Procurement Peer Group Virtual Meeting
|
Supply Chain Management Focus Area |
Procurement |
Event
Details
|
|
10/06/22 |
Special Interest Group, Pilot Session - Contact Center Quality Monitoring
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
|
09/20/22 |
2022 Business Best Practices & Emerging Technologies Conference - UWEBC Annual Conference
|
Annual Conference |
Annual Conference |
Event
Details
|
|
09/09/22 |
Special Interest Group, Pilot Session - The Future of Contact Centers
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
|
08/30/22 |
Driving Prioritization through Strategic Themes and OKR's - Agile IT Special Interest Group Virtual Meeting
|
Technology Focus Area |
T / Agile IT Special Interest Group |
Event
Details
|
|
08/25/22 |
Leading In Turbulent Times: Leadership Foundations Master Class - UWEBC Public Master Class
|
Other Forums / Events |
Leadership Foundations Boot Camp |
Event
Details
|
|
08/05/22 |
Executive Roundtable on Current and Emerging HR Issues - Human Resources Executives Special Interest Group Virtual Meeting
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
07/28/22 |
Developing, Incorporating and Evaluating the Effectiveness of CX Improvement Actions - Customer Experience Measurement and Action Planning Special Interest Group Virtual Meeting
|
Customer Service Focus Area |
ENDED: CX Measurement and Action Planning Special Interest Group |
Event
Details
|
|
07/26/22 |
Collaboration Strategies to Advance Your Company's Trade Agenda - Trade Compliance Special Interest Group Meeting
|
Supply Chain Management Focus Area |
SCM / Trade Compliance Special Interest Group |
Event
Details
|
|
07/21/22 |
The first of its kind! - UWEBC Digital Symposium
|
Digital Transformation Focus Area |
Digital Executives |
Event
Details
|
|
07/14/22 |
Supply Chain Analytics - Information Technology and Supply Chain Peer Group Hybrid Meeting
|
Supply Chain Management Focus Area |
Supply Chain Management |
Event
Details
|
|
07/12/22 |
Leveraging Employee Ambassadors on Social Media - Marketing Peer Group Virtual Meeting
|
Marketing Focus Area |
Marketing |
Event
Details
|
|
06/29/22 |
Road Trip to Summerfest Tech - IT Peer Group Meeting
|
Technology Focus Area |
Technology |
Event
Details
|
|
06/23/22 |
Adopting a Product-Led Mindset - Product Management Special Interest Group Virtual Meeting
|
Marketing Focus Area |
MKG / Product Management Special Interest Group |
Event
Details
|
|
06/17/22 |
Intelligent Hiring: How to Recruit and Adapt in the Era of the Open World Workforce - Human Resources Executives Special Interest Group Virtual Meeting
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
06/16/22 |
Approaches to Onboarding and Training New Customer Care Team Members - Customer Service Peer Group Hybrid Meeting
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
|
05/24/22 |
Hybrid Agile and Its Impact on Teams - Agile IT Special Interest Group Virtual Meeting
|
Technology Focus Area |
T / Agile IT Special Interest Group |
Event
Details
|
|
05/18/22 |
Tools for CX Data Analysis & Distilling/Sharing Actionable Insights and Improvement Opportunities - Customer Experience Measurement and Action Planning Special Interest Group Virtual Meeting
|
Customer Service Focus Area |
ENDED: CX Measurement and Action Planning Special Interest Group |
Event
Details
|
|
05/17/22 |
Upskilling Your Supply Chain Team to Solve Tomorrow's Problems - Logistics and Distribution Peer Group Virtual Meeting
|
Supply Chain Management Focus Area |
Logistics and Distribution |
Event
Details
|
|
05/06/22 |
Executive Roundtable on Current and Emerging HR Issues - Human Resources Executives Special Interest Group Virtual Meeting
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
05/02/22 |
Cybersecurity: A US Department of Defense Perspective for US Industries - Information Technology Peer Group Virtual Meeting
|
Technology Focus Area |
Technology |
Event
Details
|
|
04/28/22 |
Member Perspectives on Improving Website UX - Marketing Peer Group Hybrid Meeting
|
Marketing Focus Area |
Marketing |
Event
Details
|
|
04/26/22 |
The Future of Work: Strategies for Leading Remote and Hybrid Tech Teams - Information Technology Peer Group Hybrid Meeting
|
Technology Focus Area |
Technology |
Event
Details
|
|
04/21/22 |
Risk Mitigation Approaches and Strategies - Procurement Peer Group Virtual Meeting
|
Supply Chain Management Focus Area |
Procurement |
Event
Details
|
|
03/29/22 |
New in 2022: Suppliers, Trade Compliance Risks and More - Trade Compliance Special Interest Group Virtual Meeting
|
Supply Chain Management Focus Area |
SCM / Trade Compliance Special Interest Group |
Event
Details
|
|
03/17/22 |
Marketing in a Post-Cookie World: How to Prepare in 2022 - Marketing Peer Group Web Meeting
|
Marketing Focus Area |
Marketing |
Event
Details
|
|
03/15/22 |
DevOps Trends for 2022 - Information Technology Peer Group Web Meeting
|
Technology Focus Area |
Technology |
Event
Details
|
|
03/11/22 |
Impact of Omicron on Workplace, Health and Safety, and Travel Policies - Human Resources Executives Special Interest Group Web Meeting
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
03/10/22 |
Digital Self-Service Approaches & Practices to Reduce Assisted Contact Volume - Customer Service Peer Group Meeting
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
|
03/08/22 |
Managing International Freight Volatility - Logistics and Distribution Peer Group Web Meeting
|
Supply Chain Management Focus Area |
Logistics and Distribution |
Event
Details
|
|
02/24/22 |
CX Data Analysis Methods & Techniques and Integrating CX Data from Multiple Sources for a Holistic View - Customer Experience Measurement and Action Planning Special Interest Group Web Meeting
|
Customer Service Focus Area |
ENDED: CX Measurement and Action Planning Special Interest Group |
Event
Details
|
|
02/23/22 |
How Product Managers Can Increase Team Performance by Understanding Team Dimensions - Product Management Special Interest Group Web Meeting
|
Marketing Focus Area |
MKG / Product Management Special Interest Group |
Event
Details
|
|
02/22/22 |
Conflict: The Hidden Fuel for Your Agile Success - Agile IT Special Interest Group Web Meeting
|
Technology Focus Area |
T / Agile IT Special Interest Group |
Event
Details
|
|
02/16/22 |
Top Indirect Procurement Priorities of 2022 - Indirect Procurement Special Interest Group Web Meeting
|
Supply Chain Management Focus Area |
ENDED: Indirect Procurement Special Interest Group |
Event
Details
|
|
02/04/22 |
Executive Roundtable on Current and Emerging HR Issues - Human Resources Executives Special Interest Group Web Meeting
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
01/27/22 |
Adapting Your Content Marketing Playbook for New Realities - Marketing Peer Group Web Meeting
|
Marketing Focus Area |
Marketing |
Event
Details
|
|
01/25/22 |
Innovation at Scale - Information Technology Peer Group Web Meeting
|
Technology Focus Area |
Technology |
Event
Details
|
|
01/20/22 |
Supply Chain Resilience: Approaches to Balancing Cost vs. Flow - Supply Chain Management Peer Group Web Meeting
|
Supply Chain Management Focus Area |
Supply Chain Management |
Event
Details
|
|
12/06/21 |
A Look Around the Corner: IT Trends for 2022 - A Look Around the Corner: IT Trends for 2022
|
Technology Focus Area |
Technology |
Event
Details
|
|
12/01/21 |
Magic 8 Ball Answers to Your 2022 Questions -- Plus Ugly Sweater Contest - B2B Marketing Special Interest Group Web Meeting
|
Marketing Focus Area |
ENDED: B2B Marketing Special Interest Group |
Event
Details
|
|
11/18/21 |
A Product Roadmap is Not a Project Plan -- Is Your Organization Aligned on the Purpose of Product Roadmaps? - Product Management Special Interest Group Web Meeting
|
Marketing Focus Area |
MKG / Product Management Special Interest Group |
Event
Details
|
|
11/11/21 |
Improving Customer Care Employee Experience: How UWEBC Members Are Making Work Easier and More Enjoyable for Frontline Associates - Customer Service Peer Group Meeting
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
|
11/10/21 |
Agile Culture Adoption - Agile IT Special Interest Group
|
Technology Focus Area |
T / Agile IT Special Interest Group |
Event
Details
|
|
11/09/21 |
Marketing Sustainability -- How Far Do You Go? - Marketing Peer Group Web Meeting
|
Marketing Focus Area |
Marketing |
Event
Details
|
|
10/28/21 |
Lightning Round: Top Supplier Questions of 2021 in 60 Minutes - Procurement Peer Group Web Meeting
|
Supply Chain Management Focus Area |
Procurement |
Event
Details
|
|
10/26/21 |
Applying Technology to Grow Talent Intelligently - Human Resources Executives Special Interest Group Web Meeting
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
10/14/21 |
2021 Business Best Practices & Emerging Technologies Conference - 2021 Business Best Practices & Emerging Technologies Conference
|
Annual Conference |
Annual Conference |
Event
Details
|
|
09/29/21 |
The Future of Direct Mail & Print - B2B Marketing Special Interest Group Web Meeting
|
Marketing Focus Area |
ENDED: B2B Marketing Special Interest Group |
Event
Details
|
|
09/28/21 |
Transportation Outlook: Rates, Capacity and Market Strategies to Mitigate Cost - Logistics and Distribution Peer Group Web Meeting
|
Supply Chain Management Focus Area |
Logistics and Distribution |
Event
Details
|
|
09/23/21 |
Does Your Company Have a Platform Strategy? Perhaps it Should - Product Management Special Interest Group Web Meeting
|
Marketing Focus Area |
MKG / Product Management Special Interest Group |
Event
Details
|
|
09/22/21 |
Building and Maintaining a Composable E-Commerce Platform - Information Technology Peer Group Web Meeting
|
Technology Focus Area |
Technology |
Event
Details
|
|
09/16/21 |
Tapping Into Unstructured and Operational Data for CX Insights + CX Data Collection and Management Tools Used by Members - Customer Experience Measurement and Action Planning Special Interest Group Web Meeting
|
Customer Service Focus Area |
ENDED: CX Measurement and Action Planning Special Interest Group |
Event
Details
|
|
09/14/21 |
Cutting Through the Hype of Influencer Marketing to Harness Influence as a Tool - Marketing Peer Group Web Meeting
|
Marketing Focus Area |
Marketing |
Event
Details
|
|
09/08/21 |
Join us at Summerfest Tech on September 8, 2021 - Visit the UWEBC Booth at Summerfest Tech!
|
Other Forums / Events |
Special Events |
Event
Details
|
|
08/31/21 |
From Burned Out to Fired Up: Taking Leaders from Defense to Offense in the Pandemic Supply Chain - Procurement Peer Group Web Meeting
|
Supply Chain Management Focus Area |
Procurement |
Event
Details
|
|
08/24/21 |
The Role of Agile Coaching in Scaling Agile Practices - Agile IT Special Interest Group Web Meeting
|
Technology Focus Area |
T / Agile IT Special Interest Group |
Event
Details
|
|
08/19/21 |
Managing Remote Customer Care Team Members - Customer Service Peer Group Web Meeting
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
|
08/04/21 |
Operating Models in Indirect Procurement: What Works and What to Consider - Indirect Procurement Special Interest Group Web Meeting
|
Supply Chain Management Focus Area |
ENDED: Indirect Procurement Special Interest Group |
Event
Details
|
|
07/20/21 |
Rebuilding After Crisis Through Automation, Intelligence & Resilience - Information Technology Peer Group Web Meeting
|
Technology Focus Area |
Technology |
Event
Details
|
|
07/14/21 |
Executive Roundtable on Current and Emerging HR Issues - Human Resources Executives Special Interest Group Web Meeting
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
07/13/21 |
Selling the C-Suite: How Trade Compliance Communicates its Value to the Broader Company - Trade Compliance Special Interest Group Web Meeting
|
Supply Chain Management Focus Area |
SCM / Trade Compliance Special Interest Group |
Event
Details
|
|
06/17/21 |
Designing CX Surveys and Channels / Methods Used for Collecting CX Data - Customer Experience Measurement and Action Planning Special Interest Group Web Meeting
|
Customer Service Focus Area |
ENDED: CX Measurement and Action Planning Special Interest Group |
Event
Details
|
|
06/15/21 |
IT Talent, Culture & The Future of Work - Information Technology Peer Group Web Meeting
|
Technology Focus Area |
Technology |
Event
Details
|
|
06/09/21 |
Engaging Customers Post-Pandemic -- Finding the Right Mix of People and Technology - B2B Marketing Special Interest Group Web Meeting
|
Marketing Focus Area |
ENDED: B2B Marketing Special Interest Group |
Event
Details
|
|
06/08/21 |
Reducing Lead Time When Suppliers are at Capacity - Procurement Peer Group Web Meeting
|
Supply Chain Management Focus Area |
Procurement |
Event
Details
|
|
06/03/21 |
Executive Roundtable on Current and Emerging HR Issues - Human Resources Executives Special Interest Group Web Meeting
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
05/27/21 |
It's Spring! Coming out of Hibernation - E-Retailer Special Interest Group Web Meeting
|
Marketing Focus Area |
ENDED: E-Retailer Special Interest Group |
Event
Details
|
|
05/26/21 |
Attracting, Hiring and Retention of Supply Chain Talent - Logistics and Distribution Peer Group Web Meeting
|
Supply Chain Management Focus Area |
Logistics and Distribution |
Event
Details
|
|
05/25/21 |
Scaling Agile Practices in the IT Organization: How to Become a Product Led Company - Agile IT Special Interest Group Web Meeting
|
Technology Focus Area |
T / Agile IT Special Interest Group |
Event
Details
|
|
05/20/21 |
Virtual Training Approaches, Methods and Tools for Customer Care Organizations - Customer Service Peer Group Web Meeting
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
|
05/12/21 |
Website Usability and User Experience - Marketing Peer Group Web Meeting
|
Marketing Focus Area |
Marketing |
Event
Details
|
|
05/06/21 |
Strategic Workforce Planning - Human Resources Executives Special Interest Group Web Meeting
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
05/05/21 |
Emerging from the Pandemic- Product Management in Disruptive Times - Product Management Special Interest Group Web Meeting
|
Marketing Focus Area |
MKG / Product Management Special Interest Group |
Event
Details
|
|
04/21/21 |
A Year of COVID: How Has The Supply Chain Reacted? - Supply Chain Management Peer Group Web Meeting
|
Supply Chain Management Focus Area |
Supply Chain Management |
Event
Details
|
|
04/20/21 |
AI, Data and Analytics - Information Technology Peer Group Web Meeting
|
Technology Focus Area |
Technology |
Event
Details
|
|
04/08/21 |
Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges - Contact Center Executives Web Huddle
|
Customer Service Focus Area |
Contact Center Executive Retreat |
Event
Details
|
|
04/01/21 |
Executive Roundtable on Current and Emerging HR Issues - Human Resources Executives Special Interest Group Web Meeting
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
03/31/21 |
CBP Priority Trade Issues - Trade Compliance Special Interest Group Web Meeting
|
Supply Chain Management Focus Area |
SCM / Trade Compliance Special Interest Group |
Event
Details
|
|
03/30/21 |
Cloud, Infrastructure and Operations - Information Technology Peer Group Web Meeting
|
Technology Focus Area |
Technology |
Event
Details
|
|
03/18/21 |
Creating Cross-Functional Alignment with a CX Framework and Linking CX Metrics to Organizational KPIs - Customer Experience Measurement and Action Planning Special Interest Group Web Meeting
|
Customer Service Focus Area |
ENDED: CX Measurement and Action Planning Special Interest Group |
Event
Details
|
|
03/17/21 |
Demand Planning in a Time of Uncertainty - Procurement Peer Group Web Meeting
|
Supply Chain Management Focus Area |
Procurement |
Event
Details
|
|
03/11/21 |
Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges - Contact Center Executives Web Huddle
|
Customer Service Focus Area |
Contact Center Executive Retreat |
Event
Details
|
|
03/10/21 |
Leveraging Analytics to Gain a Clearer Picture of Marketing Effectiveness - Marketing Peer Group Web Meeting
|
Marketing Focus Area |
Marketing |
Event
Details
|
|
03/04/21 |
Sustaining Organizational Culture in a Remote Work Environment - Human Resources Executives Special Interest Group Web Meeting
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
02/25/21 |
Tracking Spending and Analytics - Indirect Procurement Special Interest Group Web Meeting
|
Supply Chain Management Focus Area |
ENDED: Indirect Procurement Special Interest Group |
Event
Details
|
|
02/24/21 |
Reinventing the Organization for Speed - Agile IT Special Interest Group Web Meeting
|
Technology Focus Area |
T / Agile IT Special Interest Group |
Event
Details
|
|
02/18/21 |
Building Blocks of a Successful Work-at-Home Program for Customer Care Organizations - Customer Service Peer Group Web Meeting
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
|
02/16/21 |
Transportation Outlook: Rates and Capacity - Logistics and Distribution Peer Group Web Meeting
|
Supply Chain Management Focus Area |
Logistics and Distribution |
Event
Details
|
|
02/11/21 |
Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges - Contact Center Executive Web Huddle
|
Customer Service Focus Area |
Contact Center Executive Retreat |
Event
Details
|
|
02/04/21 |
Executive Roundtable on Current and Emerging HR Issues - Human Resources Executives Web Meeting
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
01/28/21 |
Export Control and Compliance: Risks and Responses in Today’s Environment - Trade Compliance Special Interest Group Web Meeting
|
Supply Chain Management Focus Area |
SCM / Trade Compliance Special Interest Group |
Event
Details
|
|
01/21/21 |
Customer Experience and Employee Experience Transformation - Information Technology Peer Group Web Meeting
|
Technology Focus Area |
Technology |
Event
Details
|
|
01/20/21 |
Warehouse Automation - From RFI to Implementation to ROI - Logistics and Distribution Peer Group Web Meeting
|
Supply Chain Management Focus Area |
Logistics and Distribution |
Event
Details
|
|
01/14/21 |
Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges - Contact Center Executives Web Huddle
|
Customer Service Focus Area |
Contact Center Executive Retreat |
Event
Details
|
|
12/16/20 |
Assessing Customer Experience Program Maturity, Developing a Program Strategy and Making a Business Case for Investments in Customer Experience Measurement and Improvement - Customer Experience Measurement and Action Planning Special Interest Group Web Meeting
|
Customer Service Focus Area |
ENDED: CX Measurement and Action Planning Special Interest Group |
Event
Details
|
|
12/10/20 |
Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges - Contact Center Executives Web Huddle
|
Customer Service Focus Area |
Contact Center Executive Retreat |
Event
Details
|
|
12/09/20 |
Sales Support and Alignment Strategies - B2B Marketing Special Interest Group Web Meeting
|
Marketing Focus Area |
ENDED: B2B Marketing Special Interest Group |
Event
Details
|
|
12/03/20 |
Executive Roundtable on Current and Emerging HR Issues - Human Resources Executives Special Interest Group Web Meeting
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
12/02/20 |
IT Strategies for 2021 - Information Technology Peer Group Web Meeting
|
Technology Focus Area |
Technology |
Event
Details
|
|
11/18/20 |
Revisiting Agile Teams after an Abrupt Shift to Remote - Agile Information Technology Special Interest Group Web Meeting
|
Technology Focus Area |
T / Agile IT Special Interest Group |
Event
Details
|
|
11/17/20 |
Customer Complaint Handling, Analysis and Prevention Practices - Customer Service Peer Group Web Meeting
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
|
11/11/20 |
Member Approaches to Category Management - Indirect Procurement Special Interest Group Web Meeting
|
Supply Chain Management Focus Area |
ENDED: Indirect Procurement Special Interest Group |
Event
Details
|
|
11/10/20 |
Approaches to Leading and Managing a Marketing Team Today - Marketing Peer Group Web Meeting
|
Marketing Focus Area |
Marketing |
Event
Details
|
|
10/29/20 |
Diversity and Inclusion: Successful Strategies and Leading Practices - Human Resources Executives Special Interest Group Web Meeting
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
10/27/20 |
Supplier Risk Management - Procurement Peer Group Web Meeting
|
Supply Chain Management Focus Area |
Procurement |
Event
Details
|
|
10/21/20 |
Contact Center Workforce Management Master Class with ICMI - Special Web Event
|
Other Forums / Events |
ICMI Master Class |
Event
Details
|
|
10/20/20 |
Security in the Age of Digital Transformation - Information Technology Peer Group Web Meeting
|
Technology Focus Area |
Technology |
Event
Details
|
|
10/07/20 |
Comparison of Participating Organizations' CX Team Structures, Roles and CX Metrics Used - Customer Experience Measurement and Action Planning Special Interest Group Web Meeting
|
Customer Service Focus Area |
ENDED: CX Measurement and Action Planning Special Interest Group |
Event
Details
|
|
10/06/20 |
Warehouse Metrics/KPIs and the Journey Towards Automation - Logistics and Distribution Peer Group Web Meeting
|
Supply Chain Management Focus Area |
Logistics and Distribution |
Event
Details
|
|
09/24/20 |
2020 Business Best Practices & Emerging Technologies Conference - UWEBC Annual Conference
|
Annual Conference |
Annual Conference |
Event
Details
|
|
08/20/20 |
Fostering Customer Care Employee Engagement in the Wake of COVID-19 - Customer Service Peer Group Web Meeting
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
|
08/13/20 |
Executive Roundtable on Current and Emerging HR Issues - Human Resources Special Interest Group Web Meeting
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
08/12/20 |
Cost and Risk Containment Strategies - Trade Compliance Special Interest Group Web Meeting
|
Supply Chain Management Focus Area |
SCM / Trade Compliance Special Interest Group |
Event
Details
|
|
08/11/20 |
Idea Management - Product Management Special Interest Group Web Meeting
|
Marketing Focus Area |
MKG / Product Management Special Interest Group |
Event
Details
|
|
08/06/20 |
Building a Reimagined Workforce Experience - Human Resources Executives Special Interest Group Web Meeting
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
08/05/20 |
Holiday Planning - E-Retailer Special Interest Group Web Meeting
|
Marketing Focus Area |
ENDED: E-Retailer Special Interest Group |
Event
Details
|
|
07/23/20 |
Kickoff Meeting - Customer Experience Measurement and Action Planning Special Interest Group Web Meeting
|
Customer Service Focus Area |
ENDED: CX Measurement and Action Planning Special Interest Group |
Event
Details
|
|
07/22/20 |
Progressing Personalization - Marketing Peer Group Web Meeting
|
Marketing Focus Area |
Marketing |
Event
Details
|
|
07/21/20 |
Delivering the Future Workspace: From Technology to the Employee Experience - Information Technology Peer Group Web Meeting
|
Technology Focus Area |
Technology |
Event
Details
|
|
07/15/20 |
A Pandemic and the Supply Chain: What have we learned so far? - Supply Chain Management Peer Group Web Meeting
|
Supply Chain Management Focus Area |
Supply Chain Management |
Event
Details
|
|
06/18/20 |
Managing Change Initiatives and Communication Practices within the Customer Care Team and with Other Departments - B2B Customer Service Special Interest Group - Supervisors Forum Web Meeting
|
Customer Service Focus Area |
ENDED: B2B Customer Service Special Interest Group - Supervisors |
Event
Details
|
|
06/17/20 |
Transportation Outlook: 2020 and Beyond - Logistics and Distribution Peer Group Web Meeting
|
Supply Chain Management Focus Area |
Logistics and Distribution |
Event
Details
|
|
06/16/20 |
Creating a Learning Organization to Develop the Technologists of the Future - Information Technology Peer Group Web Meeting
|
Technology Focus Area |
Technology |
Event
Details
|
|
06/11/20 |
Supplier Challenges: Managing your supply base, supplier performance and supplier diversity - Procurement Peer Group Web Meeting
|
Supply Chain Management Focus Area |
Procurement |
Event
Details
|
|
06/09/20 |
Channel Marketing - Partner and Dealer Strategies - B2B Marketing Special Interest Group Web Meeting
|
Marketing Focus Area |
ENDED: B2B Marketing Special Interest Group |
Event
Details
|
|
06/04/20 |
Supporting the Email Channel: Approaches to Challenges Around Workflow, Efficiency, Response Time Management and Quality Monitoring - Customer Service Peer Group Web Meeting
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
|
05/21/20 |
E-Commerce During COVID-19 - E-Retailer Special Interest Group Web Meeting
|
Marketing Focus Area |
ENDED: E-Retailer Special Interest Group |
Event
Details
|
|
05/20/20 |
Agile Team Development, Management and Leadership - Agile IT Special Interest Group Web Meeting
|
Technology Focus Area |
T / Agile IT Special Interest Group |
Event
Details
|
|
05/19/20 |
Contract Management Best Practices - Indirect Procurement Special Interest Group Web Meeting
|
Supply Chain Management Focus Area |
ENDED: Indirect Procurement Special Interest Group |
Event
Details
|
|
05/15/20 |
COVID-19: Return-to-Work Considerations and Practices - Human Resources Executives Special Interest Group Web Meeting
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
05/13/20 |
Mastering Your Social Media Strategy - Marketing Peer Group Web Meeting
|
Marketing Focus Area |
Marketing |
Event
Details
|
|
05/07/20 |
Best Practices in Building an Import Trade Compliance Program - Trade Compliance Special Interest Group Web Meeting
|
Supply Chain Management Focus Area |
SCM / Trade Compliance Special Interest Group |
Event
Details
|
|
04/22/20 |
Data Centricity: Unleashing the True Power of Data Within Your Organization - Information Technology Peer Group Web Meeting
|
Technology Focus Area |
Technology |
Event
Details
|
|
04/15/20 |
Portfolio Planning and Product Assessment - Product Management Special Interest Group Web Meeting
|
Marketing Focus Area |
MKG / Product Management Special Interest Group |
Event
Details
|
|
04/08/20 |
COVID-19 and HR: Issues, Challenges and Solution Strategies - Human Resources Executives Special Interest Group Web Meeting
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
03/25/20 |
Enabling Enterprise-Wide Automation - Information Technology Peer Group Web Meeting
|
Technology Focus Area |
Technology |
Event
Details
|
|
03/20/20 |
Enabling Remote Work Across the Enterprise - Information Technology Peer Group Web Event
|
Technology Focus Area |
Technology |
Event
Details
|
|
03/10/20 |
Supporting a Healthy Work-Life Balance for Associates, Balancing Workload Among Team Members and Customer Self-Service Approaches - B2B Customer Service Special Interest Group - Supervisors Forum Meeting
|
Customer Service Focus Area |
ENDED: B2B Customer Service Special Interest Group - Supervisors |
Event
Details
|
|
02/27/20 |
Reimagining HR - The Future of Your Enterprise Demands a New Future of HR - Human Resources Executives Special Interest Group Meeting
|
Human Resources Focus Area |
Human Resources Executives Special Interest Group |
Event
Details
|
|
02/20/20 |
The Value of Product Ownership and Cultivating a Metrics Driven Culture - Agile IT Special Interest Group Meeting
|
Technology Focus Area |
T / Agile IT Special Interest Group |
Event
Details
|
|
02/18/20 |
Customer Experience Measurement and Actioning: Member Approaches to Collecting, Analyzing, Communicating and Using Customer Feedback - Customer Service Peer Group Meeting
|
Customer Service Focus Area |
Customer Service |
Event
Details
|
|
02/13/20 |
Kohler Co. Warehouse Tour and Technology Discussion - Logistics and Distribution Peer Group Meeting
|
Supply Chain Management Focus Area |
Logistics and Distribution |
Event
Details
|
|
02/13/20 |
Search and Acquisition Strategies - Marketing Peer Group Meeting
|
Marketing Focus Area |
Marketing |
Event
Details
|
|
01/29/20 |
New Product Forecasting and the S&OP Process - S&OP Special Interest Group Meeting
|
Supply Chain Management Focus Area |
ENDED: S&OP Special Interest Group |
Event
Details
|
|
01/28/20 |
Digital Assurance: Enabling Quality Across All IT Value Delivery - Information Technology Peer Group Meeting
|
Technology Focus Area |
Technology |
Event
Details
|