UWEBC

Past Events

Date Title Focus Area Practice Area Event Delivery Learn More
12/17/25 ESG Priorities for a Robust Supply Chain Sustainability Supply Chain, Supply Chain Peer Group Supply Chain and Manufacturing, Supply Chain Peer Group Virtual Event Details
12/10/25 AI and the Law: From Document Discovery to Digital Accountability AI Special Interest Group Technology Focus Area Virtual Event Details
12/04/25 Data & Analytics and AI: Navigating Common Dilemmas Data and AI Data and AI Focus Area Virtual Event Details
12/03/25 Applying AI and Industry 4.0 to Transform Wisconsin Manufacturing Special Events Events In-person Event Details
12/02/25 December 2025 Future of Contact Centers Future of Contact Centers Special Interest Group Customer Service Peer Group Virtual Event Details
11/19/25 Tech Trends 2026 Technology Technology Focus Area Hybrid Event Details
11/18/25 S&OP Roundtable Sales and Operations Planning Supply Chain Focus Area Virtual Event Details
11/14/25 Harnessing Skills Data for Workforce Agility and Growth Dynamic Talent Management Human Resources Executives Group Human Resources Executives Group Virtual Event Details
11/13/25 The Hard Truth About IoT – Overcoming Deployment Challenges Product Management Marketing Focus Area Virtual Event Details
11/11/25 CX Innovation Strategies to Chart a New Course Stepping Confidently into the Future Customer Service Peer Group Customer Service Peer Group Hybrid Event Details
11/06/25 From Clear as Mud to Crystal Clear: Communicating in Times of Change Leadership and Change Management Leadership, Change Management, and Strategy Activation Focus Area Virtual Event Details
10/30/25 Contact Center Workforce Management Special Interest Group Contact Center Workforce Management Special Interest Group Customer Service Peer Group Virtual Event Details
10/28/25 Supplier Health and Risk Management Procurement Supply Chain Focus Area Virtual Event Details
10/23/25 Customer Experience Transformation: Embedding CX into Every Stage of Your Marketing Strategy Marketing Marketing Focus Area Hybrid Event Details
10/21/25 Innovation Management, First Things First: Prioritizing Improvement Efforts Innovation Management Interest Group Innovation Management Focus Area Virtual Event Details
10/17/25 Executive Roundtable on Current and Emerging HR Issues Human Resources Human Resources Focus Area Virtual Event Details
10/16/25 Contact Center Quality Monitoring Special Interest Group Contact Center Quality Monitoring Special Interest Group Customer Service Focus Area Virtual Event Details
10/14/25 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Group Human Resources Executives Group Virtual Event Details
09/16/25 Freight Cost, Capacity and Scenario Planning Logistics and Distribution Supply Chain Focus Area In-person Event Details
09/11/25 Agile 2.0 for AI Innovation: Adapting Frameworks for Rapid Learning and Responsible Delivery Agile Technology Focus Area Virtual Event Details
09/09/25 Optimizing Performance: Creating a Flexible, Data-Driven Marketing Strategy Marketing Marketing Focus Area Hybrid Event Details
08/21/25 Building Strong Employee Connections w/ Customer Care Teams Starting at the Source Customer Service Peer Group Customer Service Peer Group Hybrid Event Details
08/20/25 Igniting Innovation: A Women in Manufacturing Experience Special Events Events In-person Event Details
08/20/25 AI Governance: Ensuring Responsible and Ethical AI Use Technology Technology Focus Area Virtual Event Details
08/19/25 Wisconsin IoT Council Third Quarter Symposium 2025 Special Events Events In-person Event Details
08/15/25 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Group Human Resources Executives Group Virtual Event Details
08/14/25 Lead Generation and Sales Lead Generation and Sales Marketing Focus Area Virtual Event Details
08/12/25 Trade Compliance Roundtable: Navigating Tariff Changes Trade Compliance Supply Chain Focus Area Virtual Event Details
08/07/25 Hosted by The Department of Homeland Security Special Events Technology Focus Area In-person Event Details
08/05/25 ROI at the Speed of Business: Making Better Decisions Faster Data and AI Data and AI Focus Area Hybrid Event Details
07/22/25 Warehouse Automation Logistics and Distribution Supply Chain Peer Group Virtual Event Details
07/17/25 Aligning with Technology Partners to Elevate Your Contact-Center Strategy Future of Contact Centers Special Interest Group - Stronger Together Future of Contact Centers Special Interest Group Customer Service Peer Group Virtual Event Details
07/16/25 Empowered to Fail: Creating a Culture of Innovation Innovation Management Interest Group Innovation Management Focus Area Virtual Event Details
07/10/25 Product Management Special Interest Group Product Management Special Interest Group Marketing Peer Group Virtual Event Details
06/26/25 Contact Center Workforce Management Special Interest Group Contact Center Workforce Management Special Interest Group Customer Service Focus Area Virtual Event Details
06/18/25 Smarter Maintenance – Using AI and IoT to Predict, Prevent, and Perform Special Events Events In-person Event Details
06/12/25 Contact Center Quality Monitoring Special Interest Group Contact Center Quality Monitoring Special Interest Group Customer Service Focus Area Virtual Event Details
06/05/25 Digital Transformation in Supply Chain Supply Chain Peer Group Supply Chain Peer Group Hybrid Event Details
06/03/25 More than Authority: Emotional Intelligence in Leadership Leadership and Change Management Leadership, Change Management, and Strategy Activation Focus Area Virtual Event Details
05/22/25 Focus on the Basics: Clear Communication and Expectations to Build Trust Customer Service Customer Service Focus Area Hybrid Event Details
05/16/25 HR Technology and Digital Transformation: Navigating New Tools Human Resources Human Resources Focus Area Virtual Event Details
05/13/25 Open Innovation: Collaborating Beyond Organizational Boundaries Innovation Management Interest Group Innovation Management Focus Area Hybrid Event Details
05/07/25 Exploring Retrieval-Augmented Generation (RAG) in AI Applications AI Special Interest Group Technology Focus Area Virtual Event Details
05/06/25 Inventory Management Sales and Operations Planning (S&OP) Sales and Operations Planning Special Interest Group Supply Chain Peer Group Virtual Event Details
05/01/25 Wisconsin Digital Symposium Wisconsin Digital Symposium Wisconsin Digital Symposium Hybrid Event Details
04/24/25 Lead Generation and Sales Lead Generation and Sales Special Interest Group Marketing Peer Group Virtual Event Details
04/16/25 Harnessing Hybrid Cloud for Business Transformation Unified Modernization Technology Peer Group Technology Peer Group Virtual Event Details
04/15/25 Are You Selling a Product or Building an Ecosystem? From Products to Platforms Product Management Special Interest Group Marketing Peer Group Virtual Event Details
04/11/25 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Group Human Resources Executives Group Virtual Event Details
04/03/25 Invest in People Supply Chain Career Development Supply Chain Peer Group Supply Chain Peer Group Hybrid Event Details
03/20/25 Simplifying Support and Reducing Customer Effort Outsourcing the Customer Approach Future of Contact Centers Special Interest Group Customer Service Peer Group Virtual Event Details
03/18/25 Trade Compliance Roundtable Trade Compliance Special Interest Group Supply Chain Peer Group Virtual Event Details
03/14/25 Building Future-Ready Leadership: Manager and Leader Development Human Resources Human Resources Focus Area Virtual Event Details
03/12/25 Zero Trust Strategies for Reputation and Risk Management Redefining Security Technology Peer Group Technology Peer Group Virtual Event Details
03/11/25 Wisconsin Customer Experience Symposium Wisconsin Customer Experience Symposium Wisconsin Customer Experience Symposium Virtual Event Details
03/04/25 Negotiating with Suppliers Procurement Supply Chain Focus Area Virtual Event Details
02/27/25 Customer Journey Mapping: Creating Seamless Experiences in B2B and B2C Marketing Marketing Focus Area Hybrid Event Details
02/20/25 Committing to Quality: Strong Customer Service Operations Customer Service Customer Service Focus Area Hybrid Event Details
02/19/25 Search Powered by Data Science AI Special Interest Group Technology Focus Area Virtual Event Details
02/14/25 Executive Roundtable on Current and Emerging HR Issues Human Resources Human Resources Focus Area Virtual Event Details
02/11/25 Metrics That Matter: Letting Purpose Focus Analytics Data and AI Data and AI Focus Area Virtual Event Details
02/04/25 Supply Chain Resilience and Agility Supply Chain Supply Chain Focus Area Virtual Event Details
01/30/25 Lead Generation and Sales Lead Generation and Sales Marketing Focus Area Virtual Event Details
01/28/25 Avoiding Change Fatigue: Keeping Sight of Humans with Ongoing Change Leadership and Change Management Leadership, Change Management, and Strategy Activation Focus Area Hybrid Event Details
01/23/25 Unleashing the Future: Hyperautomation Meets Agentic AI for Intelligent Transformation Technology Technology Focus Area Virtual Event Details
12/16/24 LinkedIn Live Speaker Reveal Customer Service Customer Service Focus Area Virtual Event Details
12/10/24 Building a Data-Savvy Workforce: Assessing and Addressing Skill Gaps in Our Teams Data and AI Data and AI Focus Area Virtual Event Details
12/05/24 Tech Trends 2025 Highlighting Industry 4.0 Technology Technology Focus Area Hybrid Event Details
11/21/24 Connected and Intelligent Products Product Management Marketing Focus Area Virtual Event Details
11/19/24 Agile Synergy: Integrating People, Processes, and Technology for Organizational Resilience Innovation Management Interest Group Innovation Management Focus Area Hybrid Event Details
11/14/24 Contact Center Workforce Management Contact Center Workforce Management Special Interest Group Customer Service Focus Area Virtual Event Details
11/12/24 Nearshoring, Re-shoring, and Friend-shoring Strategies Procurement Supply Chain Focus Area Virtual Event Details
11/07/24 AI in Employee Training: Learning to be Better Humans from Technology Future of Contact Centers Special Interest Group Customer Service Focus Area Virtual Event Details
11/01/24 Designing a Human-Centric Employee Value Proposition Human Resources Human Resources Focus Area Virtual Event Details
10/29/24 Lead Generation and Sales Lead Generation and Sales Marketing Focus Area Virtual Event Details
10/24/24 S&OP Timely Topics Sales and Operations Planning Supply Chain Focus Area Virtual Event Details
10/21/24 Experience Management Boot Camp Experience Management Boot Camp Events Virtual Event Details
10/17/24 Special Interest Group Contact Center Quality Monitoring Special Interest Group Customer Service Focus Area Virtual Event Details
10/01/24 2024 Business Best Practices & Emerging Technologies Conference Annual Conference Annual Conference Hybrid Event Details
09/17/24 Transportation Industry Update: Capacity, Pricing, and Discussing the Future Logistics and Distribution Supply Chain Focus Area In-person Event Details
09/06/24 Executive Roundtable on Current and Emerging HR Issues Human Resources Human Resources Focus Area Virtual Event Details
09/04/24 The Impact of Career Management and Internal Mobility on Development and Organizational Competence Leadership and Change Management Leadership, Change Management, and Strategy Activation Focus Area Hybrid Event Details
08/28/24 Mastering Agile Estimation Techniques Agile Technology Focus Area Virtual Event Details
08/22/24 Senior Leadership Networking Event and UW 175th Anniversary Celebration in Waukesha UW 175 Anniversary Celebration Events In-person Event Details
08/21/24 AI Governance: Establishing Internal Frameworks for Ethical and Compliant AI Use AI Special Interest Group Technology Focus Area Virtual Event Details
08/15/24 Employee Experience: The Edge to Creating Enriching Customer Experiences Customer Service Customer Service Focus Area Hybrid Event Details
08/09/24 Marketing Analytics: Using Real-Time Data to Optimize Campaigns and Measure ROI Marketing Marketing Focus Area Hybrid Event Details
08/07/24 Reinventing Trade Compliance Trade Compliance Supply Chain Focus Area Virtual Event Details
08/02/24 Strategic Reskilling: Aligning Talent Development with Business Goals Human Resources Human Resources Focus Area Virtual Event Details
07/30/24 Contact Center Workforce Management Contact Center Workforce Management Special Interest Group Customer Service Focus Area Virtual Event Details
07/25/24 Data Storytelling for Business Understanding and Progress: Visualization, Dashboarding, and Beyond Data and AI Data and AI Focus Area Virtual Event Details
07/17/24 Supply Chain Optimization & Network Design Supply Chain Supply Chain Focus Area Hybrid Event Details
07/11/24 Customer Experience Platforms: Mapping and Measuring the End-to-End Customer Journey Future of Contact Centers Special Interest Group Customer Service Focus Area Virtual Event Details
06/13/24 Special Interest Group Contact Center Quality Monitoring Special Interest Group Customer Service Focus Area Virtual Event Details
06/11/24 Inventory Management - Too Much vs Not Enough Sales and Operations Planning Supply Chain Focus Area Virtual Event Details
06/05/24 Panel Discussion on Google SEO Algorithm Leak Marketing Marketing Focus Area Virtual Event Details
06/05/24 Leveraging Data-Driven Decision Making in Product Management Product Management Marketing Focus Area Virtual Event Details
05/23/24 Creating a Single Source of Truth: Strong Knowledge Management Resources in Customer Care Customer Service Customer Service Focus Area Hybrid Event Details
05/20/24 Process Mining & Intelligent Automation Boot Camp Process Mining & Intelligent Automation Boot Camp Events Virtual Event Details
05/16/24 Accelerating Digital Transformation with Agile: Strategies and Practices Innovation Management Interest Group Innovation Management Focus Area Virtual Event Details
05/15/24 Risk Management in Procurement Procurement Supply Chain Focus Area Virtual Event Details
05/13/24 Strategy Activation Boot Camp Strategy Activation Boot Camp Events Virtual Event Details
05/09/24 Technology Innovations in Marketing: The Impact of Generative AI on Modern Marketing Practices Marketing Marketing Focus Area Hybrid Event Details
05/02/24 Wisconsin Digital Symposium Digital Executives Digital Transformation Focus Area Hybrid Event Details
04/25/24 Augmenting Your Workforce w/ Generative AI Technology Technology Focus Area Hybrid Event Details
04/16/24 Re-Skilling Your Supply Chain Team Supply Chain Supply Chain Focus Area Hybrid Event Details
04/09/24 Trade Compliance Roundtable Trade Compliance Supply Chain Focus Area In-person Event Details
04/05/24 Executive Roundtable on Current and Emerging HR Issues Human Resources Human Resources Focus Area Virtual Event Details
04/04/24 Evolving Leadership in Times of Change Leadership and Change Management Leadership, Change Management, and Strategy Activation Focus Area Virtual Event Details
04/02/24 Contact Center Workforce Management Contact Center Workforce Management Special Interest Group Customer Service Focus Area Virtual Event Details
03/21/24 Building User-Centric Products: Strategies for Deep User Engagement and Satisfaction Product Management Marketing Focus Area Virtual Event Details
03/20/24 Continuous Threat Exposure Management Technology Technology Focus Area Virtual Event Details
03/14/24 Generative AI in Text Channels: Co-Pilots, Chatbots and more! Future of Contact Centers Special Interest Group Customer Service Focus Area Virtual Event Details
03/12/24 How UWEBC Members are Integrating and Garnering Value of Generative AI Today Data and AI Data and AI Focus Area Hybrid Event Details
03/08/24 Fostering a Resilient Organizational Culture in Hybrid Work Environments Human Resources Human Resources Focus Area Virtual Event Details
03/05/24 Strategies to Improve End-to-End Freight Visibility Logistics and Distribution Supply Chain Focus Area Virtual Event Details
02/29/24 Harmonizing Agile and DevOps: Accelerating Software Delivery in Tech Teams Agile Technology Focus Area Virtual Event Details
02/23/24 Exploring Synthetic Data in Predictive Analytics AI Special Interest Group Technology Focus Area Virtual Event Details
02/22/24 The Voice of Customer Program in a Post-survey Age: How to Listen When No One is Talking Customer Service Customer Service Focus Area Hybrid Event Details
02/20/24 Managing Supplier Lead-Times Procurement Supply Chain Focus Area Virtual Event Details
02/15/24 Customer-Centric Marketing: Strategies to Enhance Engagement, Foster Loyalty, and Drive Retention Marketing Marketing Focus Area Hybrid Event Details
02/13/24 Agile Tools for Cross-Functional Collaboration: Enhancing Visibility and Efficiency Innovation Management Interest Group Innovation Management Focus Area Virtual Event Details
02/08/24 Special Interest Group Contact Center Quality Monitoring Special Interest Group Customer Service Focus Area Virtual Event Details
02/02/24 Executive Roundtable on Current and Emerging HR Issues Human Resources Human Resources Focus Area Virtual Event Details
01/26/24 Building a Culture of Change Management and Strategy Activation in Your Organization Leadership and Change Management Leadership, Change Management, and Strategy Activation Focus Area Virtual Event Details
01/25/24 Harnessing Emerging Technologies for Business Innovation Technology Technology Focus Area Virtual Event Details
12/13/23 Addressing Misaligned Stakeholder Expectations: Harmonizing Visions for Product Success! Product Management Marketing Focus Area Virtual Event Details
12/12/23 AI in Supply Chain Supply Chain Supply Chain Focus Area Virtual Event Details
12/07/23 Tech Horizons 2024: Actionable Trends for Tomorrow, Today! Technology Technology Focus Area Hybrid Event Details
11/21/23 S&OP: What Does Success Look Like? Sales and Operations Planning Supply Chain Focus Area Virtual Event Details
11/14/23 Digital Transformation for the Technology Leader Boot Camp Digital Transformation for the Technolgy Leader Boot Camp Events In-person Event Details
11/10/23 Executive Roundtable on Current and Emerging HR Issues Human Resources Human Resources Focus Area Virtual Event Details
11/09/23 Contact Center Workforce Management Contact Center Workforce Management Special Interest Group Customer Service Focus Area Virtual Event Details
11/08/23 Strategies to Reduce Customer Effort and Increase First Contact Resolution Customer Service Customer Service Focus Area Hybrid Event Details
10/27/23 Trade Compliance pop-up event: AD/CVD petition and impact Trade Compliance Supply Chain Focus Area Virtual Event Details
10/26/23 Large Language Models: ChatGPT in Customer Care Future of Contact Centers Special Interest Group Customer Service Focus Area Virtual Event Details
10/19/23 Contact Center Quality Monitoring Contact Center Quality Monitoring Special Interest Group Customer Service Focus Area Virtual Event Details
10/03/23 Human Resources Track Presentations and Videos Human Resources Human Resources Focus Area Hybrid Event Details
10/03/23 2023 Business Best Practices & Emerging Technologies Conference Annual Conference Annual Conference Hybrid Event Details
09/19/23 Predictive Analytics & ROI Modeling Boot Camp Predictive Analytics & ROI Modeling Boot Camp Events In-person Event Details
09/15/23 Executive Roundtable on Current and Emerging HR Issues Human Resources Human Resources Focus Area Virtual Event Details
09/14/23 Cloud Economics Mastery: Leveraging Cloud's Speed, Flexibility, and Scale for Business Growth Technology Technology Focus Area Virtual Event Details
09/13/23 Transportation Industry Update: Capacity, Pricing, and Discussing the Future Logistics and Distribution Supply Chain Focus Area In-person Event Details
09/07/23 Securing Generative AI AI Special Interest Group Technology Focus Area Virtual Event Details
08/29/23 Best Practices for Leadership in an Agile Organization Agile Technology Focus Area Virtual Event Details
08/23/23 Learn and Apply Essential XM Principles to Help Your Business Thrive Experience Management Boot Camp Events In-person Event Details
08/16/23 Selling the C-Suite: Evolving Sourcing's Role from Cost Cutter to Revenue Driver Procurement Supply Chain Focus Area Virtual Event Details
08/10/23 Approaches to Developing Leadership Skills in Frontline Supervisors and Managers Customer Service Customer Service Focus Area Hybrid Event Details
07/27/23 Canada Changes and other Timely Topics Trade Compliance Supply Chain Focus Area Virtual Event Details
07/20/23 Contact Center Workforce Management Contact Center Workforce Management Special Interest Group Customer Service Focus Area Virtual Event Details
07/18/23 Leveraging Sustainability in Tech to Drive Efficiency and Cost Savings Technology Technology Focus Area Virtual Event Details
07/13/23 Sentiment Analysis: Catching Feelings Future of Contact Centers Special Interest Group Customer Service Focus Area Virtual Event Details
06/30/23 Contact Center Quality Monitoring Contact Center Quality Monitoring Special Interest Group Customer Service Focus Area Virtual Event Details
06/27/23 Road Trip to Summerfest Tech Technology Technology Focus Area Hybrid Event Details
06/16/23 ChatGPT and HR: A Primer for HR Executives Human Resources Human Resources Focus Area Virtual Event Details
06/12/23 Strategy Activation Boot Camp Strategy Activation Boot Camp Events In-person Event Details
06/08/23 The Rise of Video Storytelling: How to Captivate Your Audience and Build Your Brand Marketing Marketing Focus Area Hybrid Event Details
06/06/23 Sales & Operations Planning - Kickoff Meeting Sales and Operations Planning Supply Chain Focus Area Hybrid Event Details
05/25/23 Wisconsin Digital Symposium Digital Executives Digital Transformation Focus Area Virtual Event Details
05/22/23 Process Mining & Intelligent Automation Boot Camp Process Mining & Intelligent Automation Boot Camp Events In-person Event Details
05/18/23 Automating Customer Service Processes Customer Service Customer Service Focus Area Hybrid Event Details
05/17/23 Supplier Health and Contingency Planning Procurement Supply Chain Focus Area Virtual Event Details
05/12/23 Executive Roundtable on Current and Emerging HR Issues Human Resources Human Resources Focus Area Virtual Event Details
05/04/23 Contact Center Workforce Management Contact Center Workforce Management Special Interest Group Customer Service Focus Area Virtual Event Details
04/27/23 Understanding the New AI and Data Science Landscape Technology Technology Focus Area Hybrid Event Details
04/18/23 Supply Chain Manager to Leader: Upskilling, Re-Skilling and Retention Supply Chain Supply Chain Focus Area Hybrid Event Details
04/14/23 Agent Assist: Hype or Necessity Future of Contact Centers Special Interest Group Customer Service Focus Area Virtual Event Details
04/06/23 Contact Center Quality Monitoring Contact Center Quality Monitoring Special Interest Group Customer Service Focus Area Virtual Event Details
04/04/23 Navigating the Internet of Things: How Product Managers Can Overcome the Challenges of Connected Products Product Management Marketing Focus Area Virtual Event Details
03/16/23 Strategies to Combat the Tech Talent Shortage Technology Technology Focus Area Virtual Event Details
03/10/23 Hybrid Work is Here to Stay: Focus on Future of Work, Culture, and Inclusion Human Resources Human Resources Focus Area Virtual Event Details
03/09/23 Lora Cecere on the Supply Chain Response and Metrics that Matter Logistics and Distribution Supply Chain Focus Area Virtual Event Details
02/28/23 Leveraging Data Governance and Ethics to Promote Responsible Data Use AI Special Interest Group Technology Focus Area Virtual Event Details
02/23/23 Strategies for Managing Change in Customer Care Organizations Customer Service Customer Service Focus Area Virtual Event Details
02/15/23 Optimizing Value Stream Management for Agile Agile Technology Focus Area Virtual Event Details
02/14/23 Trade Compliance Initiatives and Challenges Trade Compliance Supply Chain Focus Area In-person Event Details
02/09/23 ChatGPT Workshop – A Hands-On Exploration for Marketers to Harness the Power of Generative AI Marketing Marketing Focus Area Hybrid Event Details
02/03/23 Executive Roundtable on Current and Emerging HR Issues Human Resources Human Resources Focus Area Virtual Event Details
02/02/23 Contact Center Workforce Management Contact Center Workforce Management Special Interest Group Customer Service Focus Area Virtual Event Details
01/31/23 Building an Effective Enterprise Technology Roadmap Technology Technology Focus Area Virtual Event Details
01/25/23 Supply Chain Transformation: Planning, Executing and Managing Change Supply Chain Supply Chain Focus Area Virtual Event Details
01/19/23 Omnichannel: What Will It Take to Turn This Goal Into a Reality? Future of Contact Centers Special Interest Group Customer Service Focus Area Virtual Event Details
01/13/23 Contact Center Quality Monitoring Contact Center Quality Monitoring Special Interest Group Customer Service Focus Area Virtual Event Details
01/09/23 Experience Management Boot Camp Experience Management Boot Camp Events In-person Event Details
12/14/22 Lightning Round: Top Supplier Questions of 2022 in 60 Minutes Procurement Supply Chain Focus Area Virtual Event Details
12/12/22 Process Mining & Intelligent Automation Boot Camp Process Mining & Intelligent Automation Boot Camp Events In-person Event Details
12/08/22 A Look Around the Corner: IT Trends for 2023 Technology Technology Focus Area Hybrid Event Details
12/05/22 Digital Product Management Boot Camp Digital Product Management Boot Camp Events In-person Event Details
11/29/22 Data Engineering for Predictive Analytics Technology Technology Focus Area Virtual Event Details
11/18/22 Executive Roundtable on Current and Emerging HR Issues Human Resources Human Resources Focus Area Virtual Event Details
11/17/22 Overcoming Product Management's Thorniest Communication Challenges Product Management Marketing Focus Area Virtual Event Details
11/10/22 Approaches to Providing Proactive Service to Prevent Unnecessary Contacts and Improve Customer Engagement Customer Service Customer Service Focus Area Hybrid Event Details
11/09/22 Looking Ahead: Upcoming Trade Compliance Initiatives and Focus Areas Trade Compliance Supply Chain Focus Area Virtual Event Details
11/03/22 Transportation Industry Update: Capacity, Pricing and Sustainability Logistics and Distribution Supply Chain Focus Area Hybrid Event Details
10/21/22 The Success Delta - Crafting Cultures that Work in a Hybrid/WFA World Human Resources Human Resources Focus Area Virtual Event Details
10/20/22 Special Interest Group, Pilot Session Contact Center Workforce Management Special Interest Group Customer Service Focus Area Virtual Event Details
10/18/22 The Secret to Agile Marketing to Achieve Marketing Excellence Marketing Marketing Focus Area Hybrid Event Details
10/13/22 Special Interest Group, Pilot Session ENDED: B2B Customer Service Special Interest Group - Senior Leaders Customer Service Focus Area Virtual Event Details
10/12/22 Cybersecurity Trends to Watch Technology Technology Focus Area Virtual Event Details
10/11/22 Supplier Diversity Procurement Supply Chain Focus Area Virtual Event Details
10/06/22 Special Interest Group, Pilot Session Customer Service Customer Service Focus Area Virtual Event Details
09/20/22 2022 Business Best Practices & Emerging Technologies Conference Annual Conference Annual Conference Hybrid Event Details
09/09/22 Special Interest Group, Pilot Session Customer Service Customer Service Focus Area Virtual Event Details
08/30/22 Driving Prioritization through Strategic Themes and OKR's Agile Technology Focus Area Virtual Event Details
08/25/22 Leading In Turbulent Times: Leadership Foundations Master Class Leadership Foundations Boot Camp Events In-person Event Details
08/05/22 Executive Roundtable on Current and Emerging HR Issues Human Resources Human Resources Focus Area Virtual Event Details
07/28/22 Developing, Incorporating and Evaluating the Effectiveness of CX Improvement Actions ENDED: CX Measurement and Action Planning Special Interest Group Customer Service Focus Area Virtual Event Details
07/26/22 Collaboration Strategies to Advance Your Company's Trade Agenda Trade Compliance Supply Chain Focus Area Hybrid Event Details
07/21/22 The first of its kind! Digital Executives Digital Transformation Focus Area Hybrid Event Details
07/14/22 Supply Chain Analytics Supply Chain Supply Chain Focus Area Hybrid Event Details
07/12/22 Leveraging Employee Ambassadors on Social Media Marketing Marketing Focus Area Virtual Event Details
06/29/22 Road Trip to Summerfest Tech Technology Technology Focus Area Hybrid Event Details
06/23/22 Adopting a Product-Led Mindset Product Management Marketing Focus Area Virtual Event Details
06/17/22 Intelligent Hiring: How to Recruit and Adapt in the Era of the Open World Workforce Human Resources Human Resources Focus Area Virtual Event Details
06/16/22 Approaches to Onboarding and Training New Customer Care Team Members Customer Service Customer Service Focus Area Hybrid Event Details
05/24/22 Hybrid Agile and Its Impact on Teams Agile Technology Focus Area Virtual Event Details
05/18/22 Tools for CX Data Analysis & Distilling/Sharing Actionable Insights and Improvement Opportunities ENDED: CX Measurement and Action Planning Special Interest Group Customer Service Focus Area Virtual Event Details
05/17/22 Upskilling Your Supply Chain Team to Solve Tomorrow's Problems Logistics and Distribution Supply Chain Focus Area Virtual Event Details
05/06/22 Executive Roundtable on Current and Emerging HR Issues Human Resources Human Resources Focus Area Virtual Event Details
05/02/22 Cybersecurity: A US Department of Defense Perspective for US Industries Technology Technology Focus Area Virtual Event Details
04/28/22 Member Perspectives on Improving Website UX Marketing Marketing Focus Area Hybrid Event Details
04/26/22 The Future of Work: Strategies for Leading Remote and Hybrid Tech Teams Technology Technology Focus Area Hybrid Event Details
04/21/22 Risk Mitigation Approaches and Strategies Procurement Supply Chain Focus Area Virtual Event Details
03/29/22 New in 2022: Suppliers, Trade Compliance Risks and More Trade Compliance Supply Chain Focus Area Virtual Event Details
03/17/22 Marketing in a Post-Cookie World: How to Prepare in 2022 Marketing Marketing Focus Area Virtual Event Details
03/15/22 DevOps Trends for 2022 Technology Technology Focus Area Virtual Event Details
03/11/22 Impact of Omicron on Workplace, Health and Safety, and Travel Policies Human Resources Human Resources Focus Area Virtual Event Details
03/10/22 Digital Self-Service Approaches & Practices to Reduce Assisted Contact Volume Customer Service Customer Service Focus Area Hybrid Event Details
03/08/22 Managing International Freight Volatility Logistics and Distribution Supply Chain Focus Area Virtual Event Details
02/24/22 CX Data Analysis Methods & Techniques and Integrating CX Data from Multiple Sources for a Holistic View ENDED: CX Measurement and Action Planning Special Interest Group Customer Service Focus Area Virtual Event Details
02/23/22 How Product Managers Can Increase Team Performance by Understanding Team Dimensions Product Management Marketing Focus Area Virtual Event Details
02/22/22 Conflict: The Hidden Fuel for Your Agile Success Agile Technology Focus Area Virtual Event Details
02/16/22 Top Indirect Procurement Priorities of 2022 ENDED: Indirect Procurement Special Interest Group Supply Chain Focus Area Virtual Event Details
02/04/22 Executive Roundtable on Current and Emerging HR Issues Human Resources Human Resources Focus Area Virtual Event Details
01/27/22 Adapting Your Content Marketing Playbook for New Realities Marketing Marketing Focus Area Virtual Event Details
01/25/22 Innovation at Scale Technology Technology Focus Area Virtual Event Details
01/20/22 Supply Chain Resilience: Approaches to Balancing Cost vs. Flow Supply Chain Supply Chain Focus Area Virtual Event Details
12/06/21 A Look Around the Corner: IT Trends for 2022 Technology Technology Focus Area Hybrid Event Details
12/01/21 Magic 8 Ball Answers to Your 2022 Questions -- Plus Ugly Sweater Contest ENDED: B2B Marketing Special Interest Group Marketing Focus Area Virtual Event Details
11/18/21 A Product Roadmap is Not a Project Plan -- Is Your Organization Aligned on the Purpose of Product Roadmaps? Product Management Marketing Focus Area Virtual Event Details
11/11/21 Improving Customer Care Employee Experience: How UWEBC Members Are Making Work Easier and More Enjoyable for Frontline Associates Customer Service Customer Service Focus Area Hybrid Event Details
11/10/21 Agile Culture Adoption Agile Technology Focus Area Virtual Event Details
11/09/21 Marketing Sustainability -- How Far Do You Go? Marketing Marketing Focus Area Virtual Event Details
10/28/21 Lightning Round: Top Supplier Questions of 2021 in 60 Minutes Procurement Supply Chain Focus Area Virtual Event Details
10/26/21 Applying Technology to Grow Talent Intelligently Human Resources Human Resources Focus Area Virtual Event Details
10/14/21 2021 Business Best Practices & Emerging Technologies Conference Annual Conference Annual Conference Virtual Event Details
09/29/21 The Future of Direct Mail & Print ENDED: B2B Marketing Special Interest Group Marketing Focus Area Virtual Event Details
09/28/21 Transportation Outlook: Rates, Capacity and Market Strategies to Mitigate Cost Logistics and Distribution Supply Chain Focus Area Virtual Event Details
09/23/21 Does Your Company Have a Platform Strategy? Perhaps it Should Product Management Marketing Focus Area Virtual Event Details
09/22/21 Building and Maintaining a Composable E-Commerce Platform Technology Technology Focus Area Virtual Event Details
09/16/21 Tapping Into Unstructured and Operational Data for CX Insights + CX Data Collection and Management Tools Used by Members ENDED: CX Measurement and Action Planning Special Interest Group Customer Service Focus Area Virtual Event Details
09/14/21 Cutting Through the Hype of Influencer Marketing to Harness Influence as a Tool Marketing Marketing Focus Area Virtual Event Details
09/08/21 Join us at Summerfest Tech on September 8, 2021 Special Events Events Virtual Event Details
08/31/21 From Burned Out to Fired Up: Taking Leaders from Defense to Offense in the Pandemic Supply Chain Procurement Supply Chain Focus Area Virtual Event Details
08/24/21 The Role of Agile Coaching in Scaling Agile Practices Agile Technology Focus Area Virtual Event Details
08/19/21 Managing Remote Customer Care Team Members Customer Service Customer Service Focus Area Virtual Event Details
08/04/21 Operating Models in Indirect Procurement: What Works and What to Consider ENDED: Indirect Procurement Special Interest Group Supply Chain Focus Area Virtual Event Details
07/20/21 Rebuilding After Crisis Through Automation, Intelligence & Resilience Technology Technology Focus Area Virtual Event Details
07/14/21 Executive Roundtable on Current and Emerging HR Issues Human Resources Human Resources Focus Area Virtual Event Details
07/13/21 Selling the C-Suite: How Trade Compliance Communicates its Value to the Broader Company Trade Compliance Supply Chain Focus Area Virtual Event Details
06/17/21 Designing CX Surveys and Channels / Methods Used for Collecting CX Data ENDED: CX Measurement and Action Planning Special Interest Group Customer Service Focus Area Virtual Event Details
06/15/21 IT Talent, Culture & The Future of Work Technology Technology Focus Area Virtual Event Details
06/09/21 Engaging Customers Post-Pandemic -- Finding the Right Mix of People and Technology ENDED: B2B Marketing Special Interest Group Marketing Focus Area Virtual Event Details
06/08/21 Reducing Lead Time When Suppliers are at Capacity Procurement Supply Chain Focus Area Virtual Event Details
06/03/21 Executive Roundtable on Current and Emerging HR Issues Human Resources Human Resources Focus Area Virtual Event Details
05/27/21 It's Spring! Coming out of Hibernation ENDED: E-Retailer Special Interest Group Marketing Focus Area Virtual Event Details
05/26/21 Attracting, Hiring and Retention of Supply Chain Talent Logistics and Distribution Supply Chain Focus Area Virtual Event Details
05/25/21 Scaling Agile Practices in the IT Organization: How to Become a Product Led Company Agile Technology Focus Area Virtual Event Details
05/20/21 Virtual Training Approaches, Methods and Tools for Customer Care Organizations Customer Service Customer Service Focus Area Virtual Event Details
05/12/21 Website Usability and User Experience Marketing Marketing Focus Area Virtual Event Details
05/06/21 Strategic Workforce Planning Human Resources Human Resources Focus Area Virtual Event Details
05/05/21 Emerging from the Pandemic- Product Management in Disruptive Times Product Management Marketing Focus Area Virtual Event Details
04/21/21 A Year of COVID: How Has The Supply Chain Reacted? Supply Chain Supply Chain Focus Area Virtual Event Details
04/20/21 AI, Data and Analytics Technology Technology Focus Area Virtual Event Details
04/08/21 Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges Contact Center Executive Retreat Customer Service Focus Area Virtual Event Details
04/01/21 Executive Roundtable on Current and Emerging HR Issues Human Resources Human Resources Focus Area Virtual Event Details
03/31/21 CBP Priority Trade Issues Trade Compliance Supply Chain Focus Area Virtual Event Details
03/30/21 Cloud, Infrastructure and Operations Technology Technology Focus Area Virtual Event Details
03/18/21 Creating Cross-Functional Alignment with a CX Framework and Linking CX Metrics to Organizational KPIs ENDED: CX Measurement and Action Planning Special Interest Group Customer Service Focus Area Virtual Event Details
03/17/21 Demand Planning in a Time of Uncertainty Procurement Supply Chain Focus Area Virtual Event Details
03/11/21 Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges Contact Center Executive Retreat Customer Service Focus Area Virtual Event Details
03/10/21 Leveraging Analytics to Gain a Clearer Picture of Marketing Effectiveness Marketing Marketing Focus Area Virtual Event Details
03/04/21 Sustaining Organizational Culture in a Remote Work Environment Human Resources Human Resources Focus Area Virtual Event Details
02/25/21 Tracking Spending and Analytics ENDED: Indirect Procurement Special Interest Group Supply Chain Focus Area Virtual Event Details
02/24/21 Reinventing the Organization for Speed Agile Technology Focus Area Virtual Event Details
02/18/21 Building Blocks of a Successful Work-at-Home Program for Customer Care Organizations Customer Service Customer Service Focus Area Virtual Event Details
02/16/21 Transportation Outlook: Rates and Capacity Logistics and Distribution Supply Chain Focus Area Virtual Event Details
02/11/21 Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges Contact Center Executive Retreat Customer Service Focus Area Virtual Event Details
02/04/21 Executive Roundtable on Current and Emerging HR Issues Human Resources Human Resources Focus Area Virtual Event Details
01/28/21 Export Control and Compliance: Risks and Responses in Today’s Environment Trade Compliance Supply Chain Focus Area Virtual Event Details
01/21/21 Customer Experience and Employee Experience Transformation Technology Technology Focus Area Virtual Event Details
01/20/21 Warehouse Automation - From RFI to Implementation to ROI Logistics and Distribution Supply Chain Focus Area Virtual Event Details
01/14/21 Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges Contact Center Executive Retreat Customer Service Focus Area Virtual Event Details
12/16/20 Assessing Customer Experience Program Maturity, Developing a Program Strategy and Making a Business Case for Investments in Customer Experience Measurement and Improvement ENDED: CX Measurement and Action Planning Special Interest Group Customer Service Focus Area Virtual Event Details
12/10/20 Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges Contact Center Executive Retreat Customer Service Focus Area Virtual Event Details
12/09/20 Sales Support and Alignment Strategies ENDED: B2B Marketing Special Interest Group Marketing Focus Area Virtual Event Details
12/03/20 Executive Roundtable on Current and Emerging HR Issues Human Resources Human Resources Focus Area Virtual Event Details
12/02/20 IT Strategies for 2021 Technology Technology Focus Area Virtual Event Details
11/18/20 Revisiting Agile Teams after an Abrupt Shift to Remote Agile Technology Focus Area Virtual Event Details
11/17/20 Customer Complaint Handling, Analysis and Prevention Practices Customer Service Customer Service Focus Area Virtual Event Details
11/11/20 Member Approaches to Category Management ENDED: Indirect Procurement Special Interest Group Supply Chain Focus Area Virtual Event Details
11/10/20 Approaches to Leading and Managing a Marketing Team Today Marketing Marketing Focus Area Virtual Event Details
10/29/20 Diversity and Inclusion: Successful Strategies and Leading Practices Human Resources Human Resources Focus Area Virtual Event Details
10/27/20 Supplier Risk Management Procurement Supply Chain Focus Area Virtual Event Details
10/21/20 Contact Center Workforce Management Master Class with ICMI ICMI Master Class Events Virtual Event Details
10/20/20 Security in the Age of Digital Transformation Technology Technology Focus Area Virtual Event Details
10/07/20 Comparison of Participating Organizations' CX Team Structures, Roles and CX Metrics Used ENDED: CX Measurement and Action Planning Special Interest Group Customer Service Focus Area Virtual Event Details
10/06/20 Warehouse Metrics/KPIs and the Journey Towards Automation Logistics and Distribution Supply Chain Focus Area Virtual Event Details
09/24/20 2020 Business Best Practices & Emerging Technologies Conference Annual Conference Annual Conference Virtual Event Details
08/20/20 Fostering Customer Care Employee Engagement in the Wake of COVID-19 Customer Service Customer Service Focus Area Virtual Event Details
08/13/20 Executive Roundtable on Current and Emerging HR Issues Human Resources Human Resources Focus Area Virtual Event Details
08/12/20 Cost and Risk Containment Strategies Trade Compliance Supply Chain Focus Area Virtual Event Details
08/11/20 Idea Management Product Management Marketing Focus Area Virtual Event Details
08/06/20 Building a Reimagined Workforce Experience Human Resources Human Resources Focus Area Virtual Event Details
08/05/20 Holiday Planning ENDED: E-Retailer Special Interest Group Marketing Focus Area Virtual Event Details
07/23/20 Kickoff Meeting ENDED: CX Measurement and Action Planning Special Interest Group Customer Service Focus Area Virtual Event Details
07/22/20 Progressing Personalization Marketing Marketing Focus Area Virtual Event Details
07/21/20 Delivering the Future Workspace: From Technology to the Employee Experience Technology Technology Focus Area Virtual Event Details
07/15/20 A Pandemic and the Supply Chain: What have we learned so far? Supply Chain Supply Chain Focus Area Virtual Event Details
06/18/20 Managing Change Initiatives and Communication Practices within the Customer Care Team and with Other Departments ENDED: B2B Customer Service Special Interest Group - Supervisors Customer Service Focus Area Virtual Event Details
06/17/20 Transportation Outlook: 2020 and Beyond Logistics and Distribution Supply Chain Focus Area Virtual Event Details
06/16/20 Creating a Learning Organization to Develop the Technologists of the Future Technology Technology Focus Area Virtual Event Details
06/11/20 Supplier Challenges: Managing your supply base, supplier performance and supplier diversity Procurement Supply Chain Focus Area Virtual Event Details
06/09/20 Channel Marketing - Partner and Dealer Strategies ENDED: B2B Marketing Special Interest Group Marketing Focus Area Virtual Event Details
06/04/20 Supporting the Email Channel: Approaches to Challenges Around Workflow, Efficiency, Response Time Management and Quality Monitoring Customer Service Customer Service Focus Area Virtual Event Details
05/21/20 E-Commerce During COVID-19 ENDED: E-Retailer Special Interest Group Marketing Focus Area Virtual Event Details
05/20/20 Agile Team Development, Management and Leadership Agile Technology Focus Area Virtual Event Details
05/19/20 Contract Management Best Practices ENDED: Indirect Procurement Special Interest Group Supply Chain Focus Area Virtual Event Details
05/15/20 COVID-19: Return-to-Work Considerations and Practices Human Resources Human Resources Focus Area Virtual Event Details
05/13/20 Mastering Your Social Media Strategy Marketing Marketing Focus Area Virtual Event Details
05/07/20 Best Practices in Building an Import Trade Compliance Program Trade Compliance Supply Chain Focus Area Virtual Event Details
04/22/20 Data Centricity: Unleashing the True Power of Data Within Your Organization Technology Technology Focus Area Virtual Event Details
04/15/20 Portfolio Planning and Product Assessment Product Management Marketing Focus Area Virtual Event Details
04/08/20 COVID-19 and HR: Issues, Challenges and Solution Strategies Human Resources Human Resources Focus Area Virtual Event Details
03/25/20 Enabling Enterprise-Wide Automation Technology Technology Focus Area Virtual Event Details
03/20/20 Enabling Remote Work Across the Enterprise Technology Technology Focus Area Virtual Event Details
03/10/20 Supporting a Healthy Work-Life Balance for Associates, Balancing Workload Among Team Members and Customer Self-Service Approaches ENDED: B2B Customer Service Special Interest Group - Supervisors Customer Service Focus Area In-person Event Details
02/27/20 Reimagining HR - The Future of Your Enterprise Demands a New Future of HR Human Resources Human Resources Focus Area In-person Event Details
02/20/20 The Value of Product Ownership and Cultivating a Metrics Driven Culture Agile Technology Focus Area In-person Event Details
02/18/20 Customer Experience Measurement and Actioning: Member Approaches to Collecting, Analyzing, Communicating and Using Customer Feedback Customer Service Customer Service Focus Area Hybrid Event Details
02/13/20 Kohler Co. Warehouse Tour and Technology Discussion Logistics and Distribution Supply Chain Focus Area In-person Event Details
02/13/20 Search and Acquisition Strategies Marketing Marketing Focus Area Hybrid Event Details
01/29/20 New Product Forecasting and the S&OP Process ENDED: S&OP Special Interest Group Supply Chain Focus Area In-person Event Details
01/28/20 Digital Assurance: Enabling Quality Across All IT Value Delivery Technology Technology Focus Area Hybrid Event Details